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Hebeos UK Reviews Summary
The company generally enjoys a positive reputation for its stylish dresses and affordability, with many customers praising the quality and fit of the products. Timely delivery and effective communication were highlighted as strengths, contributing to overall customer satisfaction. However, concerns regarding sizing inconsistencies, packaging quality, and difficulties with returns were frequently noted. Some customers experienced issues with product descriptions not aligning with the actual items received, leading to disappointment. These mixed sentiments suggest that while the company excels in design and pricing, improvements in customer service and product consistency are needed to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
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Complained various times about the misleading images used on the site, the quality of the dresses (see-through,misalighned trains and different colours) waiting for a full refund as this is illegal not give on within the allotted time period, truly disappointing service, ruining my wedding experience, leaving me £400 worse off and without a dress for a wedding in less than four months, such a shame :(
Fast delivery, great and easy to use website.
I did find there was no correspondence between my self and Hebeos to keep me informed of dispatch.
Size 16 comes smaller and it fits a size 12 body so careful when you choose the sizes
Product different material in skirt but cheap price and fast delivery
My dress came rolled in a bag, looked nothing like the picture. It was miles to big considering I had also sent in measurements. I didn't expect it to be a perfect fit but this was really not great. Looked nothing like the pictures. I am still waiting for a reply 4 days on from receiving my dress as i want to return it for a refund. I was not even sent a shipping and tracking email to track when my dress was arriving. Really sad as I am on a budget wedding as it is and if I am not able to return this product as it said I could for a refund I am not sure what I will do.
I would never purchase from this company again. The image shows light pink/blush pink, but nope it is hot bubble gum pink. Sizing is not correct and fit is not flattering.
Very good. Dress is beautiful, good fit, arrived much quicker than expected
Easy shopping, good quality dress, good selection of colours too
Awful. Shocking customer service. No care for customer satisfaction at all.
Great can't fault it. Dress looked like picture in real life and arrived before delivery date
It was really easy to order and were delivered super fast
The dress was more then I expected. It did fit except for the bust area but I'm trying to touch it up.
Very happy with the product, delivery and customer service.
Easy to order. Measurements are exact for my dress. Delivery time was as they predicted. Very happy and satisfied with my experience throughout. Highly recommend.
Quick easy and stress free way to buy my wedding dress. I am so excited to see it when it arrives
Dress came, does not fit. Really odd shaping. Trying to return and it's impossible!
I had such a good experience buying my wedding dress from Hebeos! From the time I ordered my dress, it was to my house in less than a month. The quality is even better than I imagined and fits perfectly for a great price!
From the business
Discover the latest Hebeos UK dresses, prom, wedding, bridesmaid, evening dresses and shoes, enjoy the cheap discounted prices, Be wonderful for your big day!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members