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How would you rate Heavy Duty Depot?

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Thumbnail of user stephaniem2174
2 reviews
0 helpful votes
January 23rd, 2024
Verified purchase

What can you say about gloves? They are a necessity in my field. I have found some do not withstand more than one wipe down on a counter. These will withstand quite a bit of abuse...chemicals, straining etc. I wish I had gone up one more size but thats on me. They feel a bit stiff but that could be due to sizing issue.otherwise I find the value for quantity highly appealing. The thickness is just right to withstand (what would be, with other gloves) typical tears and breaks in fingers\palms etc. Thank you!

Reason I chose this business:

For the cost effective nature of the products and fast delivery.

Thumbnail of user emilym2190
1 review
0 helpful votes
April 1st, 2024
Verified purchase

Once I received my order, I tried them on and everything was black - I'm so excited to use these next week!

Thumbnail of user carlosh489
1 review
0 helpful votes
April 11th, 2024
Verified purchase

First, I had problems making my order because the sellers wouldn't accept my card (Mexican MasterCard), offer any payment alternatives, or even answer my e-mails - they were really unhelpful and the situation was not solved until I had to call customer service. Then, I had problems picking up my order because the address (specifically the recipient's name) was not correctly stated in the package.

After the sales employees wouldn't accept my MasterCard or offer any other payment alternatives (they were not helpful at all), the people at the customer service department helped me with this issue immediately.

Reason I chose this business:

Great products.

Service
Thumbnail of user danao150
1 review
0 helpful votes
January 31st, 2024
Verified purchase

I submitted on-line the night before an auction (less than 24hrs). I was inquiring about financing a 100,000 dollar purchase. After filing the requested information, I was emailed and called directly the following morning with 3.75 hrs remaining till my deadline. They gave me the right details and the confidence to proceed on my quest. Although, I backed out of the auction and never needed the loan, their direct and continued communication with me came as quite a delightful surprise... and this... in the 21st century? Whaaa? -

Thumbnail of user kurth350
1 review
0 helpful votes
April 4th, 2024
Verified purchase

Fast, efficient & precise. Many of my repair projects require plate metal to fit with minimum alterations to its size, materials & cost. They deliver in remarkable time & customer satisfaction. Custom cut to size, makes my work much easier to accomplish without the need of precision equipment for a clean & professional look.

Thumbnail of user metalsm
Online M. – OnlineMetals.com Rep

Welcome to the Online Metals Club. We are happy to have you and support you on future repair projects. Can't wait to work with you again soon, Kurt!

Thumbnail of user tiaanv5
1 review
0 helpful votes
April 15th, 2024
Verified purchase

TSA assisted in what I needed for my first time welding machine purchase and I am very happy with my purchase. Thank you

Thumbnail of user jamesb6978
1 review
0 helpful votes
January 15th, 2024
Verified purchase

I have bought the mini lathe and lathe-turning tools and both are excellent for my needs - wooden model ship building and other miscellaneous construction hobbies. Both tools are very well made to high, professional standards. The lathe is easy to use, easy to maintain, and is an invaluable tool for my hobby(ies). If other products by Vevor are as good as these then I can recommend the company without hesitation.

Reason I chose this business:

I was impressed with the design and price of Vevor’s mini lathe. Ditto for the wood-turning tools.

Thumbnail of user chantals65
1 review
0 helpful votes
March 18th, 2024
Verified purchase

Quick service and excellent follow up and product. Except for this mandatory review, I was fully satisfied.

Thumbnail of user lindab3184
1 review
3 helpful votes
June 29th, 2021
Verified purchase

This is our first time ordering a product from Alibaba and we must say it won't be our last. They are great to work with and very reliable and trustworthy. We definitely recommend ordering from this company - you won't regret it! Rick Su was our support person when ordering. He went the extra mile in helping us with our order and fulfilled it quickly to 100% satisfaction. Shipping time and delivery were exceptional! This customer is very happy and satisfied with our order!

Thumbnail of user anujk51
1 review
1 helpful vote
January 8th, 2024

Another cheap chinese company sending faulty product. Pathetic customer service, ticket no **************086, order no *******, paypal case id PP-R-GUH-******* i orderd a watch which was faulty, it had a screw missing and its not charging up, when i try to return it, their pathetic customer service did't listen, and thier fraud paypal partners are also supporting them, by not listening to the customer feedback, i lost usd 37.15 to them, request you to don't lose your hard earned money to these frauds

Products used:
another cheap chinese company sending faulty product . pathetic customer service , ticket no **************086 , order no 113128846 , paypal case id PP-R-GUH-509667072 i orderd a watch which was faulty , it had a screw missing and its not charging up, when i try to return it, their pathetic customer service did't listen , and thier fraud paypal partners are also supporting them , by not listening to the customer feedback , i lost usd 37.15 to them , request you to don't lose your hard earned money to these frauds

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Thumbnail of user rebeccal10
Katherine L. – Banggood Rep

Dear customer,

Thank you for taking the time to leave your comment.

According to our warranty policy, if one or more of the products you received shows quality issues within the warranty period, you can contact us at first and you can also choose to return it to receive a form of compensation. You can refer this link to know more about our warranty policy: https://www.banggood.com/help_center/question_category.html?catid=211

We take the security of your personal information very seriously, you could contact us at vipservice@banggood.com

Best regards,
Banggood Team

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