HearingLife

Hearing Life is a rip off, do not use them!
I went last year and my hearing tested and yes I do need hearing aids. I was told to wait until March of 2020 approx. 6 months after my visit because insurance will cover my hearing aids at 100%. When I did hear back from Hearing Life I contacted them about my hearing aids and I was told that the insurance co. Said I pulled my service and gone else where. I had not. Hearing Life was supposed to look into this and call me back which they never did. You will wait over 45 minutes on line waiting for their "customer service".

I tried to use Hearing Life in Damarscotta Maine. I made an appointment and a week later when I arrived I was told the technician had to leave. No apology from the receptionist, just told I would have to call and make another appointment. Why she couldn't reschedule is a mystery, but I didn't want to deal with such a rude company. I came to find out the technician is now working a different company in Falmouth. A call to Hearing Life routes you through two automated systems and finally to some corporate call center. Seems like they mostly want to get you scheduled or find out if you saw their ad. They don't seem to care about local service. I even received a mailer today with the name of the ex-technician listed. I'm so glad I didn't purchase anything from them.

I wonder how many elderly get cheated by them and dont fight back. I bought a $1300 aid. I love the people and service in California bur I got a bill from New Jersey saying once I signed the contract it voided my insurance discount. NOT TRUE. I have been fighting them for 6 mos. I know I am right. Dont put yourself thru this but if they try to xxxyou around contact the New Jersey Attorney General.

I like my Dr, but the overall company is terrible. First they didn't send all the information to the insurance claim to correctly process the claim. I had to call 4 times to make that happen. Then when the insurance paid out they did not credit my account. I am now due a refund according to my EOB but they are saying I still have a small balance due. I have wasted at least 12 hours of my life trying to get this resolved and still don't have my refund. Billing department is inept, non communicative, doesn't follow up and I still don't have this resolved after 10 months.

We had a very excellent office visit with Audiologist Roger Theobald and assistant Lexi in Boise. Needed assistance while on vacation from Illinois. They exceeded our expectations!
And corrected previous mistakes made on my husbands aids!

I want to thank Anthony Nash of the Rockledge, FL office for changing my life. I knew for years that I needed an earing aid but didn't want to deal with it. When I received the flyer in the mail I took it as an omen that it was time, plus all my friend were tired of repeating them selves. I found both Anthony and Dorrie to be very attentive and caring. Thanks to to you I have a whole new world of hearing. Bea Kim

After much searching I bought Devices from "Hearing Life."
Unfortunately the previous Tech. Pursued other avenues... but Leslie Murphy kept the service and professionalism of this facility alive. Leslie has been working hard with me to fine tune my hearing aids, and I'll have to admit, very patiently.
Thank you Hearing Life and especially Leslie for your help.
Egon S

When I purchased my hearing aides through them last February, I was delighted & pleased they were there to help. Just a couple of days ago, I was presented with their new price plan for charges for every service or the option to pay lots of $ for a 1-year plan or 3-year plan. I cannot afford to continue with these exorbitant prices, charges per each ear adjustment is only one of the items. I am very disappointed in this company.

I love their service and they are awesome the one in South Ogden by Ogden Clinic on 42 ND and Harrison Blvd. They have tested my hearing test and change my hearing aids update which made me feel a whole lot of better they treat their customers with respect and they are just awesome. I have had customers at my job who is hearing impaired ask where I got my hearing aids and I tell them where they are located. Hope these customers come. Also my friends.

Too many negatives. Hard to assemble. Change battery at least once. Every week.
In addition, Bought $300.00 charger to keep batteries charged up for a year. Did not work properly. Took it back. Was told that model was discontinued and my warranty was running out. They offered me a new " improved" model at a discount. Would not replace the defective model.
I have hardly used these hearing aids at all because of the problems with them. Also because their office was closed for months due to COVID,.
Also, these hearing aids can't be insured for loss, and they MAY ALMOST SURELY be lost sooner or later because with wearing glasses, a mask, plus the hearing aid itself they come loose and fall off. Opps, too bad! Don't expect a refund for returning these aids. We have paid over $2000. 00 already on these $4,000.00 hearing aids. They have changed company ownership twice. I am returning them when they open on Tuesday, and will not pay another dime
BEWARE!

I had a good audiologist who spent a great deal of time with me. They even called me in for a 2 month service review. I went back for new wax guards once and they were given to me. The 2nd time I went back I had a very rude receptionist who stated I did not deserve them before she even got my name or looked up my account. It appeared as though she was just too lazy to get up out of her chair or look up my account. Everything just escalated from there after I called my insurance company. She got more rude with every phone contact with her. I will not be going back.

I tried hearing aids from Hearing Life. They were rude and lied to me. The Oticon Brand partially own the company. I tried the Oticon brand and the sound was awfull. Shrill and tinny and music was unlistenable. When I asked about Phonac, the audiologist said they were $10,000 a pair and that was a lie. They tried to charge me $2000 more than the price advertised on their own website. Stay away from these people.

This is a come-on that appears to offer free hearing aid as compensation for participation in a 'study'. In reality, you are required to purchase a hearing device and they don't give a $#*! about you after that. Then, after dodging you for three weeks, you are unable to secure a refund.
Utter bull$#*!.

Extremely satisfied with my Oticon Cros hearing aids. Nothing but professionalism from the time my hearing test to the selection of my hearing aids. 90 days later the product is working as advertised. This location is adjacent to St. Joseph's hospital and convenient to public transit. Have no hesitation in recommending this provider. Special mention for hearing specialist Melissa Attalla.

Unfortunately wasn't given the opportunity to receive more service, which after this bad review am grateful. I went in after waiting 3 weeks for my hearing test, was called to confirmed apt. I went in to get my hearing test, additional test that required a family member to come all g. After testing this person says to me he would contact me in regards to what hearing aides I qualified for, without getting the molding impression as I've always had gotten before not to waste time. He wouldn't do them nor did he showed me what hearing aides they provided. It upset me as my daughter had missed work for nothing, because nothing was done. I contacted my insurance to get information they told be they had already faxed the referral 3 weeks prior and again when I called about the issue. Hearing life ( Victor) never contacted me as to what the insurance would cover for me. They waste your time, they provided nothing.