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I like my Dr, but the overall company is terrible. First they didn't send all the information to the insurance claim to correctly process the claim. I had to call 4 times to make that happen. Then when the insurance paid out they did not credit my account. I am now due a refund according to my EOB but they are saying I still have a small balance due. I have wasted at least 12 hours of my life trying to get this resolved and still don't have my refund. Billing department is inept, non communicative, doesn't follow up and I still don't have this resolved after 10 months.
Mark L.'s review of HearingLife earned 19 Very Helpful votes
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