I tried to use Hearing Life in Damarscotta Maine. I made an appointment and a week later when I arrived I was told the technician had to leave. No apology from the receptionist, just told I would have to call and make another appointment. Why she couldn't reschedule is a mystery, but I didn't want to deal with such a rude company. I came to find out the technician is now working a different company in Falmouth. A call to Hearing Life routes you through two automated systems and finally to some corporate call center. Seems like they mostly want to get you scheduled or find out if you saw their ad. They don't seem to care about local service. I even received a mailer today with the name of the ex-technician listed. I'm so glad I didn't purchase anything from them.