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    HealthGrades

HealthGrades

HealthGrades

113 reviews
Corporate Values
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Overview

HealthGrades has a consumer rating of 2.61 stars from 113 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about HealthGrades most frequently mention credit card and customer service problems. HealthGrades ranks 32nd among Doctors sites.

  • Value
    4
  • Quality
    4
Positive reviews (last 12 months): 37.5%
Positive
3
Neutral
– 0
Negative
5
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I know of a doctor that shouldn't be practicing medicine, how they managed to generate only positive is beyond me.
  • She then found my email address and continued to ask me out on dates.
How would you rate HealthGrades?
Top Positive Review

“Dr Anjana Ranganathan MD”

James A.
7/12/20

Dr R has provided excellent health care since I started seeing her in Sept 2019. Dr R is a professional, intelligent and caring physician, not to mention her warm smile. At my request, Dr R also kept my family informed of my progress. Regarding my condition, I will continue to see Dr R as long as it takes and I would refer her to family, friends and other patients for quality healthcare.

See positive reviews
Top Critical Review

“Can not unsubscribe”

bill k.
1/1/20

I have no interest in them and they keep annoying me by popping up. There is no place to unsubscribe.

See critical reviews

Reviews (113)

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doctor (47) email address (3) reviews (34) insurance company (2)
jamesa1187
James A.
1 review
1 helpful vote
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“Dr Anjana Ranganathan MD”
July 12th, 2020
Dr R has provided excellent health care since I started seeing her in Sept 2019. Dr R is a professional, intelligent and caring physician, not to mention her warm smile.

At my request, Dr R also kept my family informed of my progress.

Regarding my condition, I will continue to see Dr R as long as it takes and I would refer her to family, friends and other patients for quality healthcare.
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jerrys599
Jerry S.
1 review
0 helpful votes
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“Fair review site”
September 4th, 2020
I wrote a fair review and this site did accept it along with WebMD and Caredash. STay away from Vitals!
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billk276
bill k.
1 review
0 helpful votes
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“Can not unsubscribe”
January 1st, 2020
I have no interest in them and they keep annoying me by popping up. There is no place to unsubscribe.
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vernoniak
Vernonia K.
1 review
0 helpful votes
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“Severe foot Pain/diagnosed as Complex Regional Pain Syndrome”
August 29th, 2020
Injured my foot in December 2019, but it showed no signs of injury, until April 2020 during the pandemic had dr's offices lockdown. I tried to see a doctor, finally after talking to 5 other doctor's trying to decide what the problem was, even thought it was gout turned out not being gout. Went to National Spine and Pain Center. Dr Kunal Sood and Rebekka Miller-PA, after my first injection the pain went from 10 to a 5, they diagnosed the pain almost immediately. Thanks for a miracle, I thought I would never get relief.
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beverleyb28
Beverley B.
1 review
0 helpful votes
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“Dr Mindy Mcguire..”
November 6th, 2019
I have been seeing Dr. Mindy Mcguire now for nearly two years. I couldn't have chosen a better caring sweet helpful compassionate person if I tried. I would recommend her highly. She has been there for me with her compassion and understanding of the situation I was in. And to this day I still see Dr Mcguire..
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sherryb147
Sherry B.
1 review
0 helpful votes
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“Knee replacement by DR Lawrence in Viroqua”
April 7th, 2019
Dr Lawrence and the entire team at Viroqua are excellent. All team members were competent, efficient, and very kind. My husband and I were well informed and felt welcome. My recovery has been fast with minimal discomfort. Health care is given as it should be by Dr Lawrence and his team. I would highly recommend them to anyone needing joint replacement. Thank you Dr Lawrence and team. Sherry Brudlos
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ronaldc171
Ronald C.
1 review
0 helpful votes
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“A life saver!”
July 29th, 2018
It took me over a year to find a doctor who would come to my home. When I finally located Dr. Devang Patel, I found a smart and compassionate human being that literally saved my life. By recognizing my symptoms I went to the hospital. I was told that if I had waited any longer I wouldve not made it. Thank you Dr. Patel.
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nancyd113
nancy d.
1 review
0 helpful votes
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“Review -Dr Lisa Moore, MD”
February 22nd, 2017
Have been wanting to write this review for some time about my Endocrinologist, Dr. Lisa Moore. I have been in her care ever since I was diagnosed with Type 1 diabetes, about 7years. In my opinion, she is an excellent doctor. She is sensitive to my condition and needs and has always looked out for my best interests. I feel that she really cares and has become my doctor friend.
Nancy D.
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carolm617
Carol M.
1 review
0 helpful votes
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“Valerie was extremely helpful”
September 15th, 2019
Eye Care Specialist I would like to give credit to two individuals from my initial visit. Abby was very informative, listened patiently and took her time in explaining the procedure. Valerie at the Rutter Ave. Office took the time the following day to review my schedule in detail. Certain details were not mentioned previously, such my follow upDr. Visit one day post op
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isabelleh21
Isabelle H.
1 review
0 helpful votes
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“Got Best Dental Service”
August 1st, 2019
The doctor has been great with my tooth/gum care. His team worked diligently with my dental insurance for a recent procedure to ensure it was covered. He has even been willing to twice squeeze visiting relatives into a busy schedule over the last year. Front office very friendly and welcoming. Highly recommend!
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larryn135
Larry N.
1 review
2 helpful votes
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“CENSORS”
March 5th, 2020
What is the point of using this service if they control what you post? They have cut out my review because it was negative and they didn't like the "WAY" I said it... WE WANT TO HEAR FROM EVERYONE! Not just you're politically correct bunch of plastic people. I want to hear WHY the people are pissed off not just the sanitized version after you're done watering it down and "translating" it... THIS IS JUST ANOTHER BS LIBERAL MEDIA OUTLET...
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evgeniam2
evgenia m.
1 review
0 helpful votes
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“Doctor who is making money not caring about patient”
August 20th, 2020
Wow probably one of the worst doctors I've been to. My initial appointment was for 40 min. Insurance company was charged for sleep test that lasts over 1 hr and you have to be prepared for this test. Doctor's billing department billed me for this test as it was performed in my first appointment total amount of $1550. 00 and test was NEVR performed!
This doctor is trying to make as much money as possible including charging for unperformed tests you and your insurance and do not care about your health at all.
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samj165
Sam J.
10 reviews
61 helpful votes
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“Won't publish your review”
August 14th, 2020
I wrote a 3-star review of a certain dermatologist. I waited over a week, but it never showed up. Then I tried writing another review. Again, it never showed up. According to other reviewers, HealthGrades only wants POSITIVE reviews.

Anyway, this site doesn't seem honest at all. Please go elsewhere.
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linf14
lin F.
2 reviews
0 helpful votes
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“Healthgrade Reviews about businesses SHOULD ABSOLUTELY NOT be attached with Google business reviews.”
January 31st, 2020
Healthgrade Reviews about businesses SHOULD ABSOLUTELY NOT be attached with Google business reviews. For example, a business may have one person who is getting terrible reviews, but the whole business with several employees is being listed with the same review.
Successfully adding reviews is "tricky" and the process is inconsistent. This website is absolutely NOT USER-FRIENDLY. Even multiple contacts to Healthgrades administration did not receive timely and meaningful responses (just a copy/paste response from "help center"). Someone can easily create a false account and no one can get it taken down. VERY BAD UNPROFESSIONAL WEBSITE.
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davidc332
David C.
3 reviews
26 helpful votes
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“Very difficult to update provider information.”
March 15th, 2016
While it must be difficult to keep tabs on all the physicians that switch offices every few years, this website doesn't seem to even try. And Healthgrades makes it very difficult for the physicians to update their information as well.
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jb1044
j b.
1 review
0 helpful votes
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“Dr. Chiu and the Hyperbaric Oxygen Chamber at NYU”
April 20th, 2019
Dr. Chiu and his staff are very professional, courteous and kind. My experience with the hyperbaric oxygen chamber was a positive one.Dr. Chiu told me I would need between 10
And 20 treatments and after the 18th treatment I was discharged. People asked me how the chamber works. It is a glass capsule. You lay in it on a mattress and you can move around lying down. The technicians, who were wonderful, can talk to you through a telephone, there are speakers in the chamber. If you need a technician, you knock on the glass, and they ask what you need. There is a television above the chamber which utilizes the speaker system in the chamber. It takes about 15 to compress the chamber, during which time your ears will pop, like they do when travelling on a plane. You need to either yawn, drink water, which is provided, or hold your nose and squeeze. For the next hour and a half, you watch tv, sleep or just relax. The final fifteen minutes is when they decompress the chamber. It is a painless treatment that helps your body to heal.
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carolineg86
Caroline G.
1 review
0 helpful votes
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“Very poor response to a complaint.”
August 30th, 2019
A person who has never been a patient of mine posted two vicious and personal reviews on Healthgrades. I flagged this and they responded in one day telling me the posts met their guidelines and remain on their site!
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jimv10
Jim V.
1 review
7 helpful votes
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“I reviewed 2 doctors”
March 27th, 2014
I reviewed 2 doctors. The one I rated really good worked and sent me a link to verify my review and the crappy review did not. The doctor that got the bad review seems to be in with the health grades site since he shows up more than a few times on the site. If we cant be honest this site does the public no good.
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edwardw43
Edward W.
10 reviews
45 helpful votes
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“Unable to post a negative review following their own guidelines.”
July 14th, 2018
They hide 1 star reviews if the doctor pays them for advertising.

I had a bad experience with a doctor. I posted a short description of my experience with no profanity. I just posted the facts. Healthgrades told me that my review did not follow the guidelines so it was rejected but I was allowed to vote a negative 1 star review but my experience with the doctor is hidden from the public.

Don't believe ALL the positive reviews of a doctor. Obviously they protect some doctors who pay for their services.
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anner135
Anne R.
1 review
1 helpful vote
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“Feeling of security.”
September 8th, 2018
Dr. Jordan Slutsky and his team are excellent. The care that was given to my husband made us feel comfortable, confident, and secure. What an example for health professionals!
Anne & Jack Raybin

Tip for consumers: Just tell the truth.

Service
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nataliej60
Natalie j.
1 review
1 helpful vote
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“Yuck”
July 28th, 2018
Dr Katie rand. Dentist in lake worth Florida. It was a mistake for me to go to her office. I would recommend that u do not make the same mistake
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honorak
Honora k.
1 review
1 helpful vote
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“The *real* deal on drs.”
May 23rd, 2018
Awesome to find a website that tells the truth about Drs one way or the other. You absolutely can NOT get more accuracy than from patient reviews. Point blank.
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lillyp11
Dr P.
3 reviews
12 helpful votes
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“Scam!”
December 7th, 2017
Stay away from Healthgrades! Look at their own 1.5 star rating from Consumer Affairs. I wish I did before signing up with them.

They are unfriendly and unresponsive to disputing negative reviews. My business was hurt by a false and negative review. Even when I showed them the facts, Healthgrades refused to take down the negative comment. It is not fair to publish a hate mail review and support the disgruntled customer over unfounded bias and tarnish the reputation of a seasoned doctor.

Please do not go near Healthgrades. They are horrible.
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dianed51
Diane D.
1 review
0 helpful votes
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“Guilford Urgent Care Center”
July 7th, 2016
My recent experience with my trigger finger surgery was very positive, in particular with my surgeon, Richard Bernstein, M. D. from The Orthopaedic Group. He was efficient, comforting, informative and kind. So far, it's only 1 week post op, but I feel like it's all a success, still recovering. If I were to need any future surgery, I would go there, and use Dr. Bernstein with no hesitation. He's a very talented skilled man, and that's what you want and need when dealing with your hand, in my case, my master hand.

Tip for consumers: be honest and forthcoming, it helps others

Service
Value
Quality
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megk4
Meg K.
25 reviews
51 helpful votes
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“This web site doesn't work.”
May 6th, 2019
I left a rather angry 1-star review for a family member because I hate said family member. So then her business suffered, and she asked me to take the review down. I contacted the web site repeatedly because my log-in info kept not working; and even after I contacted them, they played clueless and dropped their efforts at removing the review I left. So now my sister's mad at me and asking me to make the review go away. What can I tell her? I've been trying to take it down for over a week. The site sent her an email saying they'd have to hear from me directly. Um, THEY HAVE HEARD FROM ME DIRECTLY. AGAIN AND AGAIN. I wouldn't bother using this site or trusting their reviews.
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Q&A (14)

Question:

How does a person that is new in town find a good surgeon or how they are rated? i had a nurse suggest health grades web site to find information on a doctor. well from what i have read here i don't want to but life in the hands of dr. that is on health grades

Answer:

Healthgrades.com is a scam. Their information is totally incorrect. I have been a licensed therapist for years, and they publish my name (without my consent, of course) with the title of Intern. They also publish names of colleagues I have worked with over the years who retired or quit long, long ago! Do not use them as a resource for anything. Jill Margaret Hoffman, LMFT, California

By Jill H.
See more answers (3)
Question:

Hi, i am a patient who submitted an anonymous survey for a doctor on healthgrades. will the doctor be able to see my contact verification information that was required to confirm the survey? does the surveyor stay anonymous to the doctor?

Answer:

I don't know. I suspect that if the physician really is offended and wants to do something about it. I'm not a lawyer but I know truth is an absolute defense in a liable suit. G

By Reis K.
Question:

Why can i only read the most recent review/rating for any given doctor, even though it says there have been multiple reviews given?

Answer:

Yes! I have this same question! It's frustrating that you can't see all of the reviews. I hope someone answers your question!

By J A.
Question:

Hello has anyone had vase lipo at genesis clinic in leicester with dr kam singh?

Answer:

No. My experience with orthognathic surgery.

By Michele S.
Question:

I am a healthcare provider and when i googled my name, i found a review. i went on to try to get more information or figure out how this works, but i am not able to do anything except set up an account. can you please tell me how this works and if it is possible to have this review removed

Answer:

This is the primary issue with this site and similar sites. They let people post "reviews" that can be false, made up and fraudulent under the cloak of anonymity.No one from Healthgrades will respond to you; although, if you contact Healthgrades by e-mail, you will eventually receive a response stating that you can sign up for instructions on how to improve your ratings; for a fee. It's also called extortion. The only way you can successfully have a negative review removed is by hiring an attorney and sue.

By Stephen R.
Question:

Reviews for health grades, show numerous comments that you have fake reviews and unwilling to delete or correct. why won't you delete them???

Question:

Are you able to prescribe pain medications?

Question:

You sort listings by best match and distance. if a doctor is nearby ( eg. less than two miles ) but doesn't show up on best match. is that a prob.?

Question:

Is there a charge for looking up a doctor by name?

Question:

Where can i read the actual reviews? i can only see how many stars they received.

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About the business

Healthgrades reviews doctors and hospitals, as well as dentists and dialysis centers.

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Cindi R.

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