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The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.
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Took over 3 weeks to get to Canada, but the shirts fit fine and the patterns are pretty much what I expected.
The shirts I bought are good quality for the price and the design is unique and modern, just want to say the measure could be more consistent, I bought all the same measure (M) and while the majority fit perfectly some are too tight
Great i am happy but just need to hurry up with the order overall the service was good
Need more exotic bird shirt prints and more holiday patterns
Other than the recent lost (undelivered) package (PP-D-*******) I am satisfied.
Sad that certain merchant's aren't customer friendly (never responded to my inquiry).
I can't recommend Sally Taylor LLC.
Thanks PP
Easy to use website, great products, reasonable prices until the shipping kicked in.
I love the shirts I've ordered from Hawalili. The sizes were true as described and I liked the choices of patterns
All good! Excellent value for the price! Shipping seemed to take a little long however the ordered items arrived in good order.
Easy shopping, nice shirt display, exactly what I ordered
Very nice products easy to shop on web site very affordable shirts. Make great summer ware!
Ordered may 10 didn't get the last shirts till June 9
I had a great experience shopping on-line with you. You had a great selection of styles.
No complications. It was smoothly one. I got follow up almost every other day. That was wonderful.
Love this store! Great prices, Shirt fits perfect.
Your website updates very slowly -- a bit sticky-- otherwise my shopping experience was fine--Thank you!
I bought the shirt because you have some attractive patterns. However, the quality of the material and workmanship is not good. I realize I only paid $20. And should of expected the product I received. If you ever upgrade to a higher quality, let me know.
Great, easy, great styles, disappointed that the shirts were made of all polyester, my bad for not paying attention, nice styles but cheap looking with the all polyester fabric, need to offer same styles but made with a different blend of fabrics, ordered from another site that offered similar styles but upscale fabrics and similar price points, won't be ordering from you again. Looked on your site for shirts made with different fabrics, but no luck...
Live in San Diego and your shirts are excellent for the lifestyle we have here. The only complaint I could possibly come up with is the delay time in getting the order BUT being in the financial world I'm aware of the cost and am MORE than happy to wait an extra week or two for the reduction in cost - love your selection of shirts and other apparel.
Second order, bought four last time, three today - can't wait until summer to walk around the beach and park.
Lived in Japan for over a year and collected quite a few wood block prints which I have placed in various rooms of my home now. The shirts are excellent reproductions of the wood block print style and the perfect match on overlap makes for one beautiful shirt and can't wait until it gets a little warmer so I can begin having them for any relaxing mid-day or evening out. In all honesty they make me recall my life back years ago and it's a comforting feeling.
First time no payment possible. On the second run all fine.
Good Stuff, payment options are a little tricky.
Street number is twice in the sheet, all other input is okay.
Answer: Hawalili clearly hired rejects from the DMV... no help, no answers, no concern. They don't know and don't care. Actual the DMV looks like a model of efficiency compared to Hawalili.
Answer: Thanks for your inquiry. The default currency displayed on our website is USD. You can switch it to another currency by clicking the $ in the upper right corner. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Answer: BAD COMPANY! I think they are a scam as well. Got small instead of large shirts, that were labeled Large. Tried to return them and never got a return label from them. The scam is they offer 15,20, and then finally 25% cash back if you keep them because you are faced with international shipping fees, possible custom charges and many weeks without knowing if you will get your money back. First file a dispute with your credit card company and then the BBB. Help the next poor bait and switch victim.
Answer: Sorry for the inconvenience. But we cannot find your order with this email address, could you please send us more information ( name or phone number used on the order)? You can send these to service@hawalili.com, then we can check it for you.
Answer: Dear Customer, Could you tell us your order number for checking? If you have any questions for your order, please contact service@hawalili.com or online chat for checking.
Answer: I'm 6'3" and 265.3XL fits with room to spare. I wash all my clothes before wearing and these held up well with warm water and tumble dry. They do wrinkle easily, but the designs override any complaint there. I haven't tried ironing yet. I'm assuming very,very low heat.
Answer: You MUST follow the sizing guide provided in the item listing; according to their guide, I wear anyhing from a Medium to an 2X Large!
Answer: Hi Ken P. Welcome to Hawalili, Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Therefore, you can expect to receive in 13-25 business days. Regarding the delivery time, you can learn more about our shipping policy here Https :// www.hawalili. Com/information/Shipping%20%26%20Delivery We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online. Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: Hi mahadhevan p. Welcome to hawalili, For more information, please check: Https :// www.hawalili. Com/information/Return%20Policy If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Thank you for your feedback.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-20 Business Days.
If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!