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Hawalili Reviews Summary
The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.
This summary is generated by AI, based on text from customer reviews
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First off, it took FOREVER for the product to get to me. I just recieved the second part of my order this past Sat. That is almost a month from the time I ordered. Way to long. Second, your items looked great on the website, but, frankly, looked dull when I recieved them. Third, I am not crasy about the feel of the material. I am used to Rayon, and your material just is not the same, and feels, frankly, cheap. Also, I order everything in a 3X. Have no problems with other on line stores with 3X. Your items fit more like a 2X. So, your sizes are a little smaller. So, all around, I am not that pleased with your products.
I was very impressed with you number of different shirts, and the patterns and colors.
Sizing good 50 characters.
50 Characters 50 Characters
I won't be using you again as the time to receive items was too long.
Ordered 3 shirts and 1 pair of shoes. Received part of my order in a timely manner. But the shoes were the wrong color and I am to pay for return shipping. I thought no big deal, at UPS they told shipping was going to $150.00 to ship them back. Not a chance in hell and I'm paying 150.00 dollars to send back shoes that cost 35.00. I looked again at the ordered I placed, along with there packing slip. Seems that they shipped the wrong color of shoes. Not my mistake its there's. They screwed up and I'm to pay for there screw up. Now they want pictures of the shoes, packing slip, and a copy of my order. What are you kidding me, they don't have there own copies? They don't know what they shipped, they don't have any copies of there own invoices. I still have 2 shirts I'm waiting for. Stay away from this company, there scamming people, send you the wrong order something you don't want cost way to much to return it. They have your money and you end up with crap. I see an investigation in the coming months, way to many complaints. They should change the name to "If It Looks To Good To Be True". Trust me I have nothing to gain just passing on my experience with them. I should have read all reviews before I placed an order, just saying. Good luck if you choose to order from them. Larry Garman
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
In order to reduce unnecessary hassle for customers with returns, we are currently offering partial refunds while you continue to hold the item. Sorry for not satisfying you
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
VERY EASY TO USE. NICE DISCOUNTS. Had no problems using the website. Very people friendly. The shirts are very nice but they run a bit small. My nephews loved the shirts.
Nice shirts, nice deals nice time! I enjoyed the experience.
Slow shipping hard to track returns are impossible
Site would not allow me to make a return. Need to fix that I got a wrong size shirt
Nice selection. Shirts are very colorful. They do run just a tiny bit small, but not enough to be a deal breaker.
Two shirts of the same size do not fit the same. With no time to send back and receive another im sort of stuck with a shirt that is not as comfortable as I would like.
I was surprised how fast the shirts arrived! Great quality shirts. My husband loves them.
To whom it may concern, I came across your site to find you had a very large selection. I never ordered from you before, and I hope you are exactly what you advertise a company selling good product online. In the past I have been so disappointed by other online shopping. I was hesitant buy from you because of past experience, but your variety of shirts you have a never seen any place else before so I'm taking a chance and hoping for a good experience, this time with online shopping. Thank you for your time
If everything works out (as expected) I would certainly consider buying more shirts, once I can verify the quality of this firat shirt, and the service offered by your company.
But in the end, the cost of the one shirt was "Full-Tilt", it was not delivered at the initial low costs that drew me into trying your company.
If everything works out (as expected) I would certainly consider buying more shirts, once I can verify the quality of this firat shirt, and the service offered by your company..
Love the shirts came as expected. Shipping information was prompt
Easy and fun to browse. Very colorful selections caught my eye and the physical shirts are just as colorful and vibrant.
The 3 x - Pink Flamingo Shirt was Missing 3 Lower Buttons on the Shirt...?
We Had to go to Wal-Mart and find matching Buttons...
And my wife Sewed them on the Shirt by Hand!
Shirt are fairly thin Material...
But are a summer Shirt...
We Spent $175, which was on the Expensive for what we got.
There was suppose to be a better deal when you bought more...
But that is NOT what Happened.
I was disappointed with the quality of the clothing received, did not get what I expected.
Very good shopping. Not impressed with shipping time!
Lots of choices
Nice quality
Fits great designs are unique
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-20 Business Days.
If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!