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The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.
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It was easy to shop on your site. I received one shirt and it was fine. The second shirt came and it was damaged, a tear in the shirt and a tear on the collar. My husband emailed you about this, you told him could mail back, would cost us to ship back, or keep shirt and would give 15% off next purchase. Nothing was said about refunding full amout paid for shirt or you pay for the shipping to send back and send a new shirt. WE loved the first shirt received. I will not be shopping on your site again. I did love your shirts and would have probably ordered more in the future, but not now since this is the kind of service we got when having a problem.
Nice men's clothes, big variety, sizing can be a bit of concern/returns/exchanges can be EXPENSIVE
clothing prices are very reasonable
Es war ein Vergnügen, in diesem Geschäft zu kaufen, denn alle anderen weigerten sich, mehrere Farbfotos zur Auswahl und zum Vergleich zu schicken, nur die Verkäufer dieses Geschäftes schickten
I will buy again probably in the fall of this year.
Love the shirts. Good quality, excellent value. Easy to use site. Shirt designs look great too. Can't wait for mu order to arrive
Easy to use site. Shirt designs look great too. Can't wait for mu order to arrive
The shirts fit well, look great and arrived in a timely manner.
Easy and quick. Checked various items and the guitar design was just what I was looking for
Shirts arrived two first then the third. Easy navigation. Good deals. Thank you.
Like the shirts for big an tall. No! The shirt was thinly made and was not the right size for Big an Tall. All my shirts are XXX but this shirt did not come close to fitting.
Great shirts and so many to chose from. Love Hawaiian shirts that Hawaiians would wear.
Easy to order and very fast delivery. Very happy with the order and products.
La calidad es estupenda, el plazo de entrega es perfecto y el departamento de diseño se encarga de que todo salga perfecto. Estoy muy satisfecho.
Easy and not time consuming. No problems. Timely, with no snags in reference to delivery.
Shirts cheaply made. Not pleased with 3 shirts I purchased.
Saw a few items I liked online but was somewhat reluctant to place initial order for fear of a Wish.com experience. Did read a few unfavorable customer reviews reflective of such a bad shopping experience.
My problem is with your shirt numbering system. Correct me if I'm wrong, they look like the cat got on the keyboard multiple times. Maybe it's the cat's job. There just seems to be no rhyme nor reason in the numbering.
The shirts are great except the sizes run small.
I would buy again but one size larger.
Everything went fine, it was easy to pick out a shirt and easy to order
Answer: Hawalili clearly hired rejects from the DMV... no help, no answers, no concern. They don't know and don't care. Actual the DMV looks like a model of efficiency compared to Hawalili.
Answer: Thanks for your inquiry. The default currency displayed on our website is USD. You can switch it to another currency by clicking the $ in the upper right corner. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Answer: BAD COMPANY! I think they are a scam as well. Got small instead of large shirts, that were labeled Large. Tried to return them and never got a return label from them. The scam is they offer 15,20, and then finally 25% cash back if you keep them because you are faced with international shipping fees, possible custom charges and many weeks without knowing if you will get your money back. First file a dispute with your credit card company and then the BBB. Help the next poor bait and switch victim.
Answer: Sorry for the inconvenience. But we cannot find your order with this email address, could you please send us more information ( name or phone number used on the order)? You can send these to service@hawalili.com, then we can check it for you.
Answer: Dear Customer, Could you tell us your order number for checking? If you have any questions for your order, please contact service@hawalili.com or online chat for checking.
Answer: I'm 6'3" and 265.3XL fits with room to spare. I wash all my clothes before wearing and these held up well with warm water and tumble dry. They do wrinkle easily, but the designs override any complaint there. I haven't tried ironing yet. I'm assuming very,very low heat.
Answer: You MUST follow the sizing guide provided in the item listing; according to their guide, I wear anyhing from a Medium to an 2X Large!
Answer: Hi Ken P. Welcome to Hawalili, Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Therefore, you can expect to receive in 13-25 business days. Regarding the delivery time, you can learn more about our shipping policy here Https :// www.hawalili. Com/information/Shipping%20%26%20Delivery We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online. Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: Hi mahadhevan p. Welcome to hawalili, For more information, please check: Https :// www.hawalili. Com/information/Return%20Policy If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.