On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The shirts arrived nicely packaged and were wonderful! Bought as a birthday present and he loved the fabric and style!
Easy to do... have great selection and came quickly. They looked exactly like the pictures. Have to be steam pressed but not an issue. Material is lightweight.
I gave my phone number to get an additional 13% my first order, but there was no place to put the code at checkout
Slow shipping but good product. Good pricing. I'll purchase again.
Good selection at reasonable prices. Website straight forward,
Easy to find what looking for, good price, easy check out.
The 3 light colored shirts are so winkled-thinnest material I have ever seen & are smaller than the others- can I return for 4X or something Cotton?
Please get back to me.
Want more bargains. Sizing varies so much from shirt to shirt
Wont accept coupon codes. Shipping is expensive
2 shirts were perfect the third shirt was way too small. When I asked for return, there was no reply. Donation worth 24 dollars.
It went fast and easy, although delivery was slow, I know that delivery is out of your control once it gets sent out. I won't hesitate to order in the future, I will just have to be patient and wait until it gets here.
Easy to order, quick to arrive. The quality seems to be great. Will wash and see how the shirts do.
Too many choices, can't make up my mind!
My husband loves the shirts. Very comfortable, wash nicely, but do need some ironing. Has had several compliments!
Very easy, and quick delivery! Love the product, will get more soon!
Can't believe the large number of styles and designs. I was shopping for both myself and my son and had a hard time deciding which design for each of us.
Truly, I was pleased with the selection and size guides and glad I checked. I would normally have bought an XL, but after reviewing the size guide an XXL was the perfect fit.
Fairly easy overall. Had no problems with it whatsoever.
I ordered all XL (Extra Large), which is what I wear at 6'1", 215 pounds. I had to give 3 of them to my son, who wears size M (Medium), and they fit him perfectly! So your shirts are mostly mis-sized!
Answer: Hawalili clearly hired rejects from the DMV... no help, no answers, no concern. They don't know and don't care. Actual the DMV looks like a model of efficiency compared to Hawalili.
Answer: Thanks for your inquiry. The default currency displayed on our website is USD. You can switch it to another currency by clicking the $ in the upper right corner. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Answer: BAD COMPANY! I think they are a scam as well. Got small instead of large shirts, that were labeled Large. Tried to return them and never got a return label from them. The scam is they offer 15,20, and then finally 25% cash back if you keep them because you are faced with international shipping fees, possible custom charges and many weeks without knowing if you will get your money back. First file a dispute with your credit card company and then the BBB. Help the next poor bait and switch victim.
Answer: Sorry for the inconvenience. But we cannot find your order with this email address, could you please send us more information ( name or phone number used on the order)? You can send these to service@hawalili.com, then we can check it for you.
Answer: Dear Customer, Could you tell us your order number for checking? If you have any questions for your order, please contact service@hawalili.com or online chat for checking.
Answer: I'm 6'3" and 265.3XL fits with room to spare. I wash all my clothes before wearing and these held up well with warm water and tumble dry. They do wrinkle easily, but the designs override any complaint there. I haven't tried ironing yet. I'm assuming very,very low heat.
Answer: You MUST follow the sizing guide provided in the item listing; according to their guide, I wear anyhing from a Medium to an 2X Large!
Answer: Hi Ken P. Welcome to Hawalili, Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Therefore, you can expect to receive in 13-25 business days. Regarding the delivery time, you can learn more about our shipping policy here Https :// www.hawalili. Com/information/Shipping%20%26%20Delivery We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online. Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: Hi mahadhevan p. Welcome to hawalili, For more information, please check: Https :// www.hawalili. Com/information/Return%20Policy If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Thank you for your feedback. Sorry for any inconvenience caused.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We will improve the usage especially the discount issue of our website and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!