website thubmnail of Hawalili

HawaliliReviews 1,911

3.6
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Hawalili Reviews Summary

The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.

This summary is generated by AI, based on text from customer reviews

service
405
quality
1,632

Instant Feedback

28,353 reviews
GB
1 review
0 helpful votes
Follow Adam I.
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Great clothing at great prices
August 13, 2022
Updated review

Uaually always find the clothing gift i am looking for, in the hawaian shirts section. Good assortment for every taste.

Date of experience: August 13, 2022

Always good quality at great prices
May 22, 2022
Previous review

Have used this sight several times... always good products at sensible prices

Date of experience: May 22, 2022

Great products at great prices
March 30, 2022
Previous review

Something for every budget and style with quick deliveryi was looking for gifts

Date of experience: March 30, 2022

Great quality at great prices
December 29, 2021
Previous review

Great quality at great prices. Only downfall is when you open something to choose the correct size, it goes back to the first page

Date of experience: December 29, 2021

GREAT GOODS AT GREAT PRICES
November 1, 2021
Previous review

I have had several orders from this company and find their goods to be of a nice value, with delivery as stated, if not earlier... great service

Date of experience: November 1, 2021

Although the sizes were different to uk sizes, the...
June 5, 2021
Previous review

Although the sizes were different to uk sizes, the help and support given was excellent. I look forward to recieving this order swiftly. Thank you

Date of experience: June 5, 2021
Maryland
1 review
0 helpful votes
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Lots of options
August 13, 2022
Updated review

Lots of styles to choose from. Chose three to my liking.

Date of experience: August 13, 2022

Lots of styles to choose from
July 14, 2022
Previous review

Lots of styles to choose from.

Date of experience: July 14, 2022
California
1 review
0 helpful votes
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I ordered two shirts. I got one of them two weeks ago, and still haven't go the other shirt.
I love the shirts and would buy more, but the customer service is lousy.

Date of experience: August 13, 2022
Miss W. — Hawalili Rep
over a year old

Hi Dylan,
Both two items are signed after we checked since Augest. Sorry for the waiting.

Louisiana
1 review
0 helpful votes
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Horrible sizeing and materials
September 11, 2022
Updated review

Size discrepancies in a all of the different locations and probably never order anything else because of overall product quality for the price!

Date of experience: August 12, 2022
Miss W. — Hawalili Rep
over a year old

Hi Megan,
We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

Yours sincerely,
Hawalili


Size discrepancies in a couple of the different locations...
July 12, 2022
Previous review

Size discrepancies in a couple of the different locations but acceptable so far.

Date of experience: July 12, 2022
Jersey
1 review
0 helpful votes
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The best
August 12, 2022

Your good and quick your products are excellent and your customer care is great

Date of experience: August 12, 2022
New Jersey
2 reviews
0 helpful votes
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10
August 11, 2022

10 all the clothes fit perfectly and are described. Only one shirt was entirely to small. I don't know how because it's the same as all but it was too small. It was an XXL and fitted like a medium.

Date of experience: August 11, 2022
Michigan
1 review
0 helpful votes
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Excellent Service and Product
August 11, 2022
Updated review

I have ordered from this vender 3 times now and have had quick, easy and excellent service. The products are of good quality, color and true to size.

Date of experience: August 11, 2022

Easy to navigate the site and great deals on items...
August 11, 2022
Previous review

Easy to navigate the site and great deals on items. Really like the variety of the items available.

Date of experience: August 11, 2022

Shirts
November 27, 2021
Previous review

First time ordering. Navigation of site easy. Love the variety of shirts. Came within a reasonable time frame. Thank you

Date of experience: November 27, 2021
Ohio
1 review
0 helpful votes
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Good product - Bad shipping
August 11, 2022
Updated review

The shirts I purchased were very nice and they have a large variety to suit anyone. The problem is their shipping take a month to reach you and then certain item that needed to be boxed, such as the hat I purchased, came to me smashed and unrecognizable. It was a lightweight Panama style hat that ended up looking like something Moms Mabley wore on the Chitlin' Circuit.
I think that they can do their customers a much better service by speeding up shipping and using boxes rather than plastic bags.

Date of experience: August 11, 2022

Fun and easy
July 8, 2022
Previous review

Fun and easy.

Date of experience: July 8, 2022
Florida
2 reviews
0 helpful votes
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Beautiful shirts, competitive prices.
August 11, 2022
Updated review

I am very happy with your shirts. The shirts I picked out from your online store were beautiful bowling shirts which I love.

Date of experience: August 11, 2022

While yes your shirts are very nice looking, considering...
July 12, 2022
Previous review

While yes your shirts are very nice looking, considering your overhead they are way too expensive.

Date of experience: July 12, 2022

Very easy checkout
June 22, 2022
Previous review

Very easy checkout. Very nice shirts. Reasonable shipping time.

Date of experience: June 22, 2022
Australia
1 review
0 helpful votes
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I love the product but find their ordering system unworkable as discounts they offer CANNOT be taken up in the ordering process!

Date of experience: August 10, 2022
Pennsylvania
1 review
0 helpful votes
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Took too long for order! I want to return the shirt that has the US flag facing the wrong way, but don't have a clue how to. Made in China, NEVER EVER AGAIN!

Hawalili attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 9, 2022
Miss W. — Hawalili Rep
over a year old

Please accept our sincere apologies for any inconvenience caused. Please share us the pics of the item you get and we will try our best to solve any problem you got. Looking forward to your reply.

Illinois
1 review
0 helpful votes
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Cap
September 7, 2022
Updated review

Hat was severely disfigured when it got to me. Not wearable really.

Date of experience: August 8, 2022

Decent prices
July 9, 2022
Previous review

Decent prices

Date of experience: July 9, 2022
Texas
1 review
0 helpful votes
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Slow but sweet
August 8, 2022
Updated review

Hawalili has beautiful clothes at bargain pricves; but bad communications after purchase and very slow delivery.

Date of experience: August 8, 2022

Beautiful clothes at bargain prices!
August 4, 2022
Previous review

Beautiful clothes at bargain prices!

Date of experience: August 4, 2022

Great shirts/pants with big discount!
July 17, 2022
Previous review

Great shirts/pants with big discount!

Date of experience: July 17, 2022

Beautiful shirts at bargain prices1
July 11, 2022
Previous review

Beautiful shirts at bargain prices1

Date of experience: July 11, 2022

Beautiful shirts!
July 9, 2022
Previous review

Beautiful shirts!

Date of experience: July 9, 2022

I'd give a 5star review if you'd deliver my orders...
July 5, 2022
Previous review

I'd give a 5star review if you'd deliver my orders quicker.

Date of experience: July 5, 2022

Beautiful shirts at bargain prices
June 23, 2022
Previous review

Beautiful shirts at bargain prices

Date of experience: June 23, 2022

No comment
June 22, 2022
Previous review

No comment

Date of experience: June 22, 2022

I thought i was getting two for the price of one--somewhat...
June 22, 2022
Previous review

I thought i was getting two for the price of one--somewhat disappointing

Date of experience: June 22, 2022

Beautiful stuff at low prices
June 19, 2022
Previous review

Beautiful stuff at low prices.

Date of experience: June 19, 2022
Illinois
1 review
0 helpful votes
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I have ordered shirts about 3 or 4 times in the past The last 2 orders were the best because they delivered in the time frame that was mentioned. Also the correct sizes were sent to me.It seams like their quality control has greatly improved. Quite a while back I had issues with being sent a couple of shirts that were the wrong size. I even had one that had been labeled large but was actually small. After reading comments from other customers they said it was nothing but a lot of hassels to try and send them back and very expensive so I had to give them shirts away. So I gave HAWAILILY one more chance and things were sent correctly the last two shipments

Date of experience: August 7, 2022

Very disappointing!
January 4, 2022
Previous review

The very first order placed they send 1 shirt the wrong size. I kept it anyway and donated it to a charity. Also for the price of shipment the products should arrive much faster.

Date of experience: December 5, 2021
Aruba
1 review
0 helpful votes
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Satisfaction is Easy to Achieve
August 6, 2022

I like your products diversity, style and pricing. I purchased approximately 10 shirts between June 2022 and September 2022. Three of the shirts was too small for me even though I ordered the same size for all purchases. Eighty percent (80%) is not a bad result or success rate. However, getting to 100% satisfaction could be achieved by making it easier to return purchased items that are unacceptable for some reason. I have found the process of returning unsuitable purchases to be so difficult that I have mostly given up on the idea. Interestingly, its easier to return and unwanted item when making a purchase through Amazon than it is through Hawalili. You need to make it easier for the customer to return products because the quality of the purchases have been fantastic for summer clothing. You can either fix the problem on the back end or risk losing valuable customers forever. You choose!

Date of experience: August 6, 2022
California
1 review
0 helpful votes
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Hawalili Shirt Sizing
August 6, 2022

I made a purchase of several men's shirts that I thought I might like for the summer. I was very disappointed when I received them to find that none of the shirts fit. Extra Large was about the size of a Medium. I was not happy with the sizing, however very satisfied with the quality of the shirts. I contacted the source for an exchange, however I have no reason to believe that the Largest Size would fit properly. After a few written exchanges, I was offered a % refund and I could keep all 6 too small shirts. I was not given an Exchange Address so that I could calculate the expense for Return Shipping, so I have no idea what that would cost. I very much like the shirts, however they are of no use to me.

Date of experience: August 6, 2022
California
1 review
0 helpful votes
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Disappointed in Clovis, CA
September 5, 2022
Updated review

Three shirts were mislabeled and were all three different sizes than what I ordered and I haven't received the return form/address I requested several days ago.

Date of experience: August 6, 2022

Pretty easy..
July 7, 2022
Previous review

Pretty easy. A bit confusing at checkout but this old guy got through it.
Thanks
Prices are very reasonable. Hope they fit.

Date of experience: July 7, 2022
Kansas
1 review
0 helpful votes
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My fault
August 6, 2022
Updated review

The clothes run about one size too small. But rather than return them, I gave them to my son. Thank you

Date of experience: August 6, 2022

Clothes look good
August 6, 2022
Previous review

Clothes look good. Let's see how they fit.

Date of experience: July 7, 2022
New York
2 reviews
0 helpful votes
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Great company
August 4, 2022

My wife, who is very picky, loves my new shirts from Hawalili, I get compliments from strangers walking done the street

Date of experience: August 4, 2022
Arizona
1 review
0 helpful votes
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Excelllent selection
August 3, 2022

I've ordered over a dozen shirts from this company and have always been very satisfied! Just be a little patient with shipping times; afterall, the orders come from China!

Date of experience: August 3, 2022