website thubmnail of Hawalili

HawaliliReviews 1,911

3.6
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Hawalili Reviews Summary

The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.

This summary is generated by AI, based on text from customer reviews

service
405
quality
1,632

Instant Feedback

28,353 reviews
New York
2 reviews
0 helpful votes
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LEGIT BUT...
September 12, 2022

Site has cool shirts and is legit but expect 3 weeks for delivery. Only complaint is that their long sleeve shirts have sleeve length when buying size Large is equal to a USA sleeve length of 34/35 or even 35/36. So if you are like me and where a 32/33 sleeve length the sleeves will be too long and drape down to your knuckles forcing you to wear the shirt with the sleeves rolled up. My solution: Buy only their short sleeve shirts! May I also add that I purchased 5 long sleeve shirts and all of them have sleeve length equivalent to 34/35 and just so you know they are all 100% polyester with a white interior so not ideal to roll up the sleeves because they fall down easily and when you roll them up its white and doesn't match the exterior pattern of the shirt. For this reason I think I'm going to return all 5 shirts. Just a shame they don't offer sleeve length. I guess if you have long arms and where a USA 34/35 sleeve length these shirts would fit ok.

Date of experience: September 12, 2022
Washington
1 review
1 helpful vote
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Got screwed by this clothing company.

I had great hopes for this company, but they are more like 'Wish'
I read the reviews and ordered a size even larger than I would normally wear.
Their reply?

'you should have read our SPECIAL sizing'

(that has nothing to do with US sizing)

Hawalili.com They are a Chinese/Hong Kong company, so far using their own sizing charts.

On Quora, now that I read it, lots of people feel scammed

https://www.quora.com/What-is-your-review-of-Hawalili-Is-it-a-legit-fashion-store

Date of experience: August 30, 2022
Australia
2 reviews
0 helpful votes
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The best products I have ever seen, very good quality for such prices
What is more - great customer service and fast delivery

Date of experience: August 29, 2022
NL
3 reviews
0 helpful votes
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I recommend your online store to all my friends, great quality reasonable prices and very nice and courteous staff

Date of experience: August 24, 2022
Colorado
2 reviews
0 helpful votes
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These run small order a size up!
August 20, 2022
Updated review

Good selection. Good prices. However none of the shirts or shorts fit.

Date of experience: August 20, 2022

Great selection
July 21, 2022
Previous review

Great selection. Great price.

Date of experience: July 21, 2022
Colorado
2 reviews
5 helpful votes
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AVOID--they don't correct their mistakes...
September 19, 2022

There were 2 shirts with a similar print, one was green, the other tan. I ordered the green, they sent the tan. The paperwork that came with the shirt said "green" but was incorrect--hence the screw up. They blamed color shift on the computer screen which was not true (see the attached photos and proof of purchase). Their offer? A 35% merchandise discount on my next purchase, or I pay return mailing for the refund--which would cost about what the shirt did! They are either shady or inept. AVOID

Date of experience: August 20, 2022
New York
2 reviews
0 helpful votes
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Great shirts!
August 19, 2022

Easy check out... great prices... excellent selection... great value for the money.
Definitely will order again and again

Date of experience: August 19, 2022
Minnesota
2 reviews
0 helpful votes
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Sized for little people
August 19, 2022
Updated review

I order XLL and should have lots of room because of it, but these shirts run small, sorry to say and I lack the time and patience to return them!

Date of experience: August 19, 2022

It takes forever and a day for the product to arrive...
August 19, 2022
Previous review

It takes forever and a day for the product to arrive but the quality is almost worth the waiting.

Date of experience: August 19, 2022

No muss, no fuss...
March 18, 2021
Previous review

No muss, no fuss... let's just hope everything fits.

Date of experience: March 18, 2021
California
1 review
0 helpful votes
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Great product
August 19, 2022

Sire was wonderful and was a great easy site to use. The only negative was the free shirt I received was the same as one I purchased.

Date of experience: August 19, 2022
Louisiana
2 reviews
0 helpful votes
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My experience is happiness when we step out in your shirts its like a one of a kind

Date of experience: August 18, 2022

I love your shirts
July 22, 2022
Previous review

I love your shirts

Date of experience: July 22, 2022

Happy
December 7, 2021
Previous review

Outstanding the shirts are the eye of an tiger look

Date of experience: December 7, 2021

My shopping experience have been outstanding knowing...
November 18, 2021
Previous review

My shopping experience have been outstanding knowing that you have 4x and 5x my husband is very happy and please with theses beautiful shirts

Date of experience: November 18, 2021

My shopping have been great you meet my husband needs...
October 17, 2021
Previous review

My shopping have been great you meet my husband needs with the 4x thankyou so much

Date of experience: October 17, 2021

Love the shirts everythinh should come in all sizes
September 24, 2021
Previous review

Love the shirts everythinh should come in all sizes

Date of experience: September 24, 2021

Shopping is great i like my 4x thankyou so much
September 10, 2021
Previous review

Shopping is great i like my 4x thankyou so much

Date of experience: September 10, 2021

Outstanding designs
August 2, 2021
Previous review

The shipping is to slow it takes to long for to recieve product the mail is moving on time but you company are moving to slow to ship people there products and you all don't have a phone to communicate with the customer well i will blame it on covid to

Date of experience: August 2, 2021

The shipping is to slow it takes to long for to recieve...
July 2, 2021
Previous review

The shipping is to slow it takes to long for to recieve product the mail is moving on time but you company are moving to slow to ship people there products and you all don't have a phone to communicate with the customer well i will blame it on covid to

Date of experience: July 2, 2021
New Jersey
1 review
0 helpful votes
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Love the selection and the price. The quality is very good.

Date of experience: August 18, 2022
New York
1 review
0 helpful votes
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Hawalili Shirts
August 17, 2022

User friendly site with nice merchandise, plenty to choose from.

Date of experience: August 17, 2022
Ohio
2 reviews
0 helpful votes
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Shirt Mojo
August 17, 2022

Very reasonable price. The cut and style made me look my best.

Date of experience: August 17, 2022
Ohio
2 reviews
0 helpful votes
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A Taste of the Islands
August 16, 2022

Hawaiian shirts for the best price. Nice selection, fast delivery for products coming from China.

Date of experience: August 16, 2022
Virginia
2 reviews
0 helpful votes
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Mostly Satisfied
August 15, 2022
Updated review

I am satisfied with 3 of the 4 shirts I ordered. The fabric is nice, the size is as advertised. The 4th shirt, however, is about 3 sizes smaller than stated on the size chart. Delivery took longer than I expected, but not necessarily longer than advertised; just don't be in a hurry.

The resolution on the shirt that was too small was that they would credit my account with 30% of the purchase price and I kept the shirt. I wasn't really satisfied with that; but took the path of least resistance. I didn't need to go through the return shipping process.

Date of experience: August 15, 2022

The selection is very good and the site is easy to...
July 13, 2022
Previous review

The selection is very good and the site is easy to navigate.

Date of experience: July 13, 2022
Texas
1 review
0 helpful votes
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Returns
September 14, 2022
Updated review

Please tell me how to return my purchases. They do not fit and I am disappointed in the quality of the products. I am sorry but I do not care for them.

And would like to return them all.

Date of experience: August 15, 2022
Miss W. Hawalili Rep
over a year old

Hi Gabriel,

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services. We had emailed you before, please do checked you email box or contact our service email address and we will reply you within 24hours.
CONTACT LINK: https://www.hawalili.com/contact-us

Best Regards,
Hawalili


You didnt have everything in my size and i am worried...
August 11, 2022
Previous review

You didnt have everything in my size and i am worried about if any thing will fit.
Also, the shorts i wanted were in an add for a shirt and not available.

Date of experience: July 12, 2022
Colorado
1 review
2 helpful votes
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Scam, not correct item advertised
September 14, 2022

The item I received was nothing like the picture I specifically bought it because I am British and wanted a union jack sweater, they did reimburse me for the item and said I could keep it which I did not want so now I'm still out $12.99 for shipping. I buy things from Wish and the shipping is only five dollars max from China which is where this came from so they're making money still.
I am disabled and cannot afford to lose money like this so I will be posting weekly until I receive the refund for my shipping, they can send me a return label for the item.

Date of experience: August 15, 2022
Miss W. Hawalili Rep
over a year old

Hi Dilip,

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Would you please provide your order number so that we can provide better service and contact with you?

Best Regards,
Hawalili

Ohio
1 review
0 helpful votes
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Sizes way off
August 15, 2022

Ordered a pull over loose baggy shirt and because I wanted it very baggy I ordered one size bigger an XXL. NOT EVEN CLOSE MORE LIKE W MEDIUM. STILL HAVE NOT GOTTEN A AUTHORIZATION FOR RETURN. Was supposed to be in 48hrs and it's 12 day later and not a word.
Never buy from them again and warning all my friends and Facebook friends

Date of experience: August 15, 2022
Miss W. Hawalili Rep
over a year old

Dear customer,
The detailed measurements of different products on our website differ even in the same size.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.

Australia
3 reviews
0 helpful votes
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Ma armastan seda poodi
August 15, 2022

Ma armastan seda poodi, seal on alati hea teenindus ja suurepärane klienditeenindus, kvaliteetsed riided
Kokkuvõttes soovitan seda poodi

Date of experience: August 15, 2022
Ohio
2 reviews
4 helpful votes
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I saw someone out wearing this shirt. I had to have it. I actually bought 2 (one as a gift).

Date of experience: August 13, 2022