Harbor Freight Tools

Bought a grease gun from harbor freight and a 5-10 min job turned out to be a 1/2 day headache. I am done buying junk from communist China. It's all junk in my honest opinion.

I walked in and explained what I needed and Adam took me right to it with great helpful advice! Great help from Terry at checkout! Nice professional help, thank you guys!

I was there at harbor freight today buying a tire I believe I overpaid for it cuz of this subscription that raised the price I paid $53 for it that's ridiculous that they're gouging their customers in that way just to make more money I seriously would not want to go back I like going to that store but not anymore not to get gouged for more than what the product is worth

I recently purchased a 1/2 HP transfer pump.
I ran the pump and the pump was too weak.
I simply wanted to return it to the Harbor Freight store that I purchased it and purchase a 3/4 HP transfer pump. (Drummond) I also purchased the warranty. When I returned the next day with the pump, manager said it was policy that I could not return it. He said I had to go online and submit a return form to get reimbursed.
I called Harbor Freight customer service. She took my information and said that I should receive a check in TWO MONTHS.
Are you serious? What kind of policy is this?
I'll never go to a Harbor Freight store ever again!
CHANGE YOUR PUMP RETURN POLICIES

Harbor Freight is the most despicable tool store in existence. I will no longer shop there, under any circumstances. Both Home Depot or Lowes will garner my patronage henceforth. Almost everything sold in HF is made in China. Both their tools and equipment won't last much longer than 90 days, which is their usual warranty. To make matters worse they don't carry parts for the tools and equipment they sell. I purchased a 150 lbs. psi Central Pneumatic compressor a little over a year ago and the switch went out. They still sell the compressor but they don't carry the parts for it's repair, including the switch. I replaced the switch from a part sold on Amazon and got it working again but the valves inside the compressor motor then went out. It's going to the dump my next trip. Any more compressors will come from Home Depot or Lowes. In addition, they use TeleCheck, which continually rejects checks I've written to the Harbor Freight in Bend, OR. Now since we've moved from San Bernardino, CA to Oregon they say, at 70 years old, we don't have enough check writing experience. We have over 50 years of writing checks and a credit rating of 810. TeleCheck is a joke and Harbor Freight, which uses them, is a joke. Spend your money at a more reputable business rather than wasting good money at one of these stores.

Had been a customer until I tried to purchase items over a weekend on their advertised 10%-30% off every item in the store sale. I found out this was very fraudulent and deceptive advertising, as I live a distance away, I tried to purchase $500 worth of tools by either online or phone during the sale with a pickup one day after sale ended. I happened to be in the store without my coupons and they would not honor the sale. When I called during the sale with coupons in hand, the manager said it was "corporate" policy not to sell anything over the phone and suggested I purchase it online. I asked if I could purchase online and pick it up in their store the following day and he said no. I mentioned that their competitor Northern Tool lets customers do that. The store manager replied very arrogantly, "Well maybe you should get your tools at Northern Tool." That is exactly what I did. I would not be surprised if Harbor Freight is owned by some money grubbing foreigners, that is how they treated me. I have no plans to ever purchase anything there again.

The cus service in Clarksville TN is so aweful I avoid getting their products. Especially the managers like Angelica. Products aren't worth the bad service. Crappy quality and crappy service is a bad combo. Lowes or even Walmart have better selections sometimes for your price and they usually have way better cus service.

I purchased an item for cash for under $10 at Harbor Freight Tools. Did not open or damage the package in any way. Through clear packaging, was obviously not what size would be needed. In less than 24 hrs after purchase, with receipt in hand I tried to return to the store. Even with receipt, they require name, phone number and to just one last little piece, to scan in your Drivers License. None of this is made known at time of purchase, and the front of receipt states receipt needed for returns. HOWEVER on the back of the receipt, it states that the will collect the Drivers License information and possibly share with a 3rd party of the return that you made. You are a criminal just for bringing back an obviously un-opened item with receipt in hand! Do yourself a favor and any person you know, keep away from this junk dealer, who uses such deceptive practices and refuses even a refund less than one day later with receipt for an item that was simply not the appropriate size. Will never enter their door again, will tell of this to all who will listen and hopefully cost this company 10,000 times the items value in lost business.

I am highly impressed from the pole saw that I bought from y'all and also the price on it. Only use the equipment twice but it works pretty good thank you all.

I bought a spray painter it didn't worked so I exchange it but that one didn't work either so I was trying to get a refund they would refund my money. The store manager Jose in Bakersfield ca on Rosedale said it wasn't used I told him we cleaned it out really good and still said it wasn't used basically he called me a liar. Before I went in there I called the store talk to a manager to make sure the would return it because this was a second paint sprayer because I had to put 15 dollars for gas for my car to get there because I live 45 minutes away but when I got there they would give me my money back or store credit.

Please read statement below, Hi, my name is Mr. John Darby. I had screen shot my customer compliant about the Store Manager in ur Columbia, SC Store. His name is Mr. Billy at the St. Andrew Store.

Never had an issue with the employees of Harbor Freight, before, however I have never been in the store 15 minutes before they closed, either. We were harassed and stalked by employee #1 while shopping, before employee #2 ( and employee #3) joined in to get my kids and I, out of the store 5 minutes after closing. Then when I checked out, I apologized for keeping them after closing, with no response. So, I apologized a second time and received a very short, slight "okay" from employee #2 and the lady at the register. I wanted to walk out and take my business elsewhere! I am still furious after 3 days of leaving the store and very tempted to return all of my $600+ in merchandise due to the lack of respect, integrity, and poor customer service on a weekday. Not only was the staff very rude to me, but my kids which did not deserve any of that BS. WILL NOT RETURN, except to RETURN ALL OF MY MERCHANDISE! Home Depot and Menards has better customer service and tact!

OKEECHOBE FL STORE- THE MANAGER IS ALWAYS MEAN, USELESS!
IT WAS INCONVENIENT FOR THE CUSTOMER TO ASK ANY QUESTION ABOUT THE TOOLS. HE IGNORED PEOPLE ASKING HIM.HE SHOULD NOT BE A PART OF THE STORE. EVERYTHING IS GOOD EXCEPT HIM (LAURENCE)

I've been a fan or Harbor Freight for years BUT I had no idea how BAD their online ordering system was/is. I ordered a battery charger and a little tool dolly online even though there is a Harbor freight store right down the road from me. It was Sunday and I was lazy and I heard you could not order online and pick up in the store BUT I did figure my stuff would be here in a couple of days right, wrong! It's now the second week of NEXT YEAR and my stuff hasn't arrived yet. I tried to cancel my order last week and OMG what a MORON thios girl was. And NO, she don't escape criticisms because of Harbor Freights online ordering policies, she get stuck with the criticisms because she CHOOSES to work there and she has to be familiar with what going on! It was like talking to someone with Artificial intelligence minus the Intelligence!

Bought Vulcan Protig 205 April 27,2021 used it maybe about 15 times within the duty cycles
Yesterday June 10,2022. I turned on welder the fan Came on then maybe 3 seconds later a loud pop sound came from back of welder and the fan would not engage when foot petal was engaged but, lcd screen still worked anyway no extended warranty bought so now I have a chunk of worthless crap and unfinished projects thanks harbor freight for the lemon I think I'll go put tanerite under it and blow it up for real
Disappointed customer spent lots of money in that store lost a customer and will spread the news to everyone
Barry Shepard

This store has more sales than any other store on this planet! Constant emails, coupons and codes flood your inbox. Problem is the products are repeated over and over again with no end in site and they mislead you in thinking that it's a close out or clearance yet the products are a standard item in their stores.
Products are low quality, break easily, limited in their selection and really not worth buying with the exception of a few products.
Purchased their kitchen sink auger and it twisted so badly within 5 minutes of trying to unclog my sink that it was totally useless. Home depot was my next stop for a reliable one as the broken one had to be returned to the manufacture not the store for refund or an exchange I needed an auger right away, not in 3-4 weeks. A waste of time and money but a lesson learned. Buy from a store that backs their products.
I don't recommend Harbor Freight for purchasing your home tool needs unless you want to fill someones stocking up with tape measures, screw drivers, funnels and other small household essentials. These small items seem to last longer but thats
Probably because you won't use them much.
The staff are friendly and some are helpful and knowledgeable and they earn a higher score then the merchandise

I had a bad experience with Harbor Freight Tools, I bought a set of drill bits on sale but did not need it immediately and when I used it drill bits could not drill a hole on a 3/8 bolt, I took it back but it was 2 weeks passed the 90 days, cashier said she could not do any thing, I did not want money back just tool that would solve my problem, I gave it back tool and left store, my suggestion is DO NOT BUY ANYTHING JUST BECAUSE ITS ON SALE BUT DO NOT NEED IT NOW, AFTER 90 DAYS YOU FIND OUT IT IS DEFECTIVE AND YOU ARE STOCK WITH IT. I showed cashier proof of purchase but it was 2 weeks passed the 90 days, I asked to talk to store manager, she said that she could not do nothing for me.