The order received was in Perfect condition. The whitening gels are amazing and I could really recommend this for anyone interested!
Happysmile is a good site where you can view, select and order products for your teeth and other personal care.
Thank you Albert. We appreciate your review.
EDITED REVIEW: ITEMS DID NOT ARRIVE, HOWEVER I DEALT WITH MIKE AT HAPPYSMILEUK WHO WAS VERY PROFESSIAONAL AND SORTED OUT MY PROBLEMS AND ITEMS ARRIVED AS DESCRIBED... WOULD RECOMMEND AND USE AGAIN.
Hello Ian. Thank you so much for your review. Please see us on Twitter.com/happysmileuk
I am really impressed with the quality and the effective results of mouth trays... highly recommended!
Thank you Lisa for your feedback Kind regards HappySmile(UK)
Happy Smile UK and Polanight.co.uk are businesses claiming to be distributors of SDI Pola whitening products.
I am the founder and managing director of SDI Ltd which is the manufacturer of all Pola products- please refe to www.sdi.com.au
Happy Smiles/Polanight.co obtain our products via dubious means. Pola products are manufactured in very strictly controlled enviroments, low temperatures and are transported to our legal distributors in temperature controlled conditions- hydrogen peroxide ( carbamide peroxide) is susceptable to warm temperature. Therefore I fear that what Happy Smiles/Polanight.co are offering an unsuspecting public is inferior, poorly controlled, out of date and ineffective product. This will result in a poor whitening effect at least and serious oral damage at the worst.
DO NOT purchase Pola products from Happy Smiles/Polanight.co- it may be cheaper but it WILL be be faulty and maybe dangerous. The only way to purchase these materials is to visit your dentist who will prescribe the correct product and will guarantee that it works-
And a message for Happy Smiles/Polanight.co. Cease and Desist this illegal trade or face the full legal consequenses from SDI and the UK Authorities who monitor such business- continue and our legal team is coming to get you!
HappySmile(UK) supplies SDI Polanight and SDI Poladay as an independent dental supplier. We also manufacture our own brand HappySmile CP that is also tested and dentist approved. We have supplied the dental industry for over 20 years. Michael
I am using whitening gels first time and the results are amazing... i am really happy to have my great white teeth!
Once you have done your first treatment then a good tip is to do it every 3 months or when needed. Michael
Product arrived after 9 days. Happy with product if not the delivery time.
Please disregard the previous review.
Bob R
Hi Bob, Thank you for your updated review. We appreciate your feedback. Michael
I am using polanight from last 1 week and my teeth are getting whiter and whiter... Great feeling! Thanks!
Thank you for your feedback. Michael
I ordered polanight and it is worth buying and effective for my teeth whiteness. I am also going to order mouth trays for my wife...
Thank you for your review Kind regards HappySmile(UK)
DO NOT ORDER FROM THIS WEBSITE. There is no way to contact them and there is no reply from their contact ticket system. Money paid and no orders received. Never again
Hello Jud, It has been 7 years and we still keep asking you as we need your order number. We never give up trying to help customers. Mchael
Excellent customer service from this company especially from a lady called Sharon. Will definitely be a returning customer. Thank you.
Hi Paula, We will pass on your feedback to our customer care team. Thank you for your 5 star review. Michael
I bought whitening gel. It was delivered early than I was expecting. Staff was also polite and well coordinated with me while i was ordering. Thanks
Hi Kyle, We are pleased you was happy with the prompt delivery. We post by "first class" by Royal Mail recorded service. Great to see you are very happy and thank you for leaving your review. Kindest regards Michael (HappySmile) UK
I have sent two tickets through regards my order I still have not received. How can I get a refund?
We would love to help you just send a private message. We had a delay sending out orders due to a server upgrade but service is now restored back to normal. Kind regards Mike.
Happy to say that, eventually, Happy Smiles sorted out my order. It has arrived and look forward to using it.
Thank you Amanda for "updating" your review. I am pleased that I could help you. Kind regards, Michael (HappySmile) UK
Great quality of products with fast shipping. I am very pleased with the communication with the supplier.
Thank you for your feedback. Kind regards Michael
Ordered from them over a week ago and I have not received my product. They haven't got back to me via customer services either.
**PUBLIC APOLOGY** During August 2015 we lost a member of staff sadly to long term cancer. It was a very sad time for HappySmile Dental Supply. Orders were delayed by upto 3 weeks. We make a "public apology" as we were not fully upto "operational" speed during that time. Rebecca had a very young family and left behind two lovely small young children. We did feel very sorry for our team
Member who we all had grown to love over 8 long years. We could of done things different and we learnt from those lessons. It did effect staff morale at that time due to grief. We are very sorry and we do take full responsibility. We did offer a poor customer service experience and delivery was late and this did upset customers during August 2015. We could not publish this public apology at the time as it was such a sad time for our staff at our dental supply company. Once again, please accept our most sincere apologies.
Just received my order this morning, couldn't believe it as I only ordered 3 days before!
Fab service highly recommended. Will buy again.
Hello Kim, I am very pleased you like our fast speedy delivery and the service from HappySmile. Please do not hesiate to send me a private message via SiteJabber for any product information. I am always here to help customers. Please do feel free to let others know about HappySmile dental products. Thank you Kimberly for leaving your feedback and review. Kindest regards, HappySmile(UK)
Mouth trays were really perfect for my teeth and is the best solution for teeth whitening!
We are pleased you love our dental lab tray service. If you ever need anything then feel free to get in touch. Great you had quick delivery. Kind regards Michael HappySmile(UK)
Product package of mouth trays was delivered timely and the quality is great!
Thank you for your review Kind regards HappySmile(UK)
Took my money, sent me the wrong product and I have no way of contacting them! Avoid these rogues.
I have sent you a message via SJ. I want to help you. I keep sending you messages in hope you
Will one day reply to me. I never give up helping customers. I have free dental products for you.
Michael
Overview
HappySmileUK has a rating of 3.4 stars from 191 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HappySmileUK most frequently mention customer service, mouth trays and dental products. HappySmileUK ranks 61st among Dental Products sites.
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- Royal Tunbridge Wells, KEN, United Kingdom
- Edit business info
Business History
HappySmile is the leading UK tooth whitening brand. Established in 2003 we have been online for over 13 years. We are the only UK tooth whitening brand that is dentist approved and scientifically tested.
If you have been to the dentist and have not had the HappySmile brand then you have not had the OFFICIAL patient brand that is clinically tested. You can see PROOF online that HappySmile is the only TESTED UK brand. Please copy and paste this URL that is on a government medical webpage: http://www.ncbi.nlm.nih.gov/pmc/articles/PMC4253113/ You can see that these scientific dental studies prove we are the only UK tested brand.
You can ALSO visit www.twitter.com/happysmileuk to see that thousands of dentists follow us on Twitter and use our dental products as we are the largest dental community on social media. Our fans also include TOP UK dental professors and famous celebrities.
Our Tooth Whitening Products are:
TESTED
FREE FROM SENSITIVITY
PROVEN TO WORK
DENTIST APPROVED.
We are the largest tooth whitening supplier in the UK.
You will NOT find a better brand than HappySmile. We are TESTED, PROVEN TO WORK SCIENTIFICALLY!
We also make advanced custom fit dental trays that are highly popular. Unlike other dental labs we supply 2mm with important seals and reservoirs. You MUST have reservoirs for best results.
You can order all our dental products from our dental shop online. We include FREE worldwide delivery.
If you are looking for reviews then try reading scientific facts here>>> http://www.ncbi.nlm.nih.gov/pmc/articles/PMC4253113/ and visit our Twitter page to see that we are the most popular dental community on social media. www.twitter.com/happysmileuk
These are FAMOUS celebrities who follow HappySmile on Twitter:
https://twitter.com/Happysmileuk/lists/famous-fans-happysmile-uk/members
This link is for TOP UK Professor fans who follow HappySmile on Twitter:
https://twitter.com/Happysmileuk/lists/professor-fans/members
We do not have a list all the UK dentists who are fans as we have thousands!
These are the UK charities that we donate to:
Tree of Hope
Oral Health Foundation
HappySmile Clinical Dental Product Studies:
http://www.ncbi.nlm.nih.gov/pmc/articles/PMC4253113/
We are the only UK tooth whitening brand that is tested and clinically proven. No other brand of tooth whitening in the UK is tested. We are very proud to be the most popular brand. Please feel free to ask for a FREE dental sample. You are happy to try before you buy.
Please keep SAFE when using tooth whitening products. HappySmile is the ONLY UK trusted brand that has been scientifically tested. This web link is PROOF that HappySmile is the OFFICIAL UK Dentist/Patient brand... You can see for yourself here just copy and paste the link> http://www.ncbi.nlm.nih.gov/pmc/articles/PMC4253113/
We are also listed in the European Journal of Dentistry (You are only listed in this dentist journal if you are the leading dentist brand). You can see for yourself here just copy and paste the link> http://www.eurjdent.com/article.asp?issn=1305-7456;year=2014;volume=8;issue=4;spage=538;epage=545;aulast=Peskersoy
HappySmile Guarantee:
Our tooth whitening products are PROVEN by science to whiten your teeth. We are the most popular UK tooth whitening brand. The reason you are reading this is because you have heard about our high quality dental products. If you are looking for reviews then visit the web links above or visit our dental community on Twitter! We guarantee all our dental services. If any dental order is lost in the post then do not panic as we will replace it free of charge. Please always allow time for delivery. All dental orders are shipped by Royal Mail 1st class recorded delivery. If you are not in then you will of been left a calling card. You should always ask your Royal Mail local sorting/delivery office for your order incase you were not in to sign for your dental order. If you need us to give you a tracking number then please contact customer support and submit us a ticket. You can submit a ticket by copying and paste the following link: http://www.dentalsupplyglobal.com (Please do not send in duplicate tickets).
We have AMAZING customer services that are very professional that love to help customers! This is an audio testimonial from HEARTFM Scotland Radio (Copy and paste the link into your browser to listen to the radio audio clip) http://picosong.com/gTKC/
Thank you for reading about HappySmile and we look forward to sending your dental order. Please tell all your family and friends about us, so they too can order official scientifically tested dentist approved tooth whitening products. Nothing works better than HappySmile when whitening your teeth the professional way!
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jacob, Thank you for you review. Michael