HappyEasyGo

I had booked a flight through this fraud company.Had to cancel it due to some reasons.It has been over 8 months now but no refund process.The customer service is highly unethical and unprofessional so say the least Please stay away from this company for any services.

Warning - never book a ticket from them... they are not going to return the money in case you cancel the ticket. No matter how many times you call them or send Email to them. It's been more than 4 months and I've not get my refund yet. Order id - 8. 5. 7. 3. 4. 5. 6,0.2,6.7,, 2.0,0.9,4.4,2. Total scam/fraud company.

@happyeasygo - I have booked a trip (Order #************** Trip #**************) through Happyeasygo in July 2022 which was cancelled by airline because of some schedule change in the flight. I was told that I will get a refund in few weeks but it has been already more than 1.5 years and I am yet to get this refund. Whenever I reach customer care, I get standard reply "We understand that this is taking more time than usual. We have escalated this internally so that we can resolve this at the earliest.".
Pathetic customer service
Totally frustrated

My request to all the readers please do not book anything using this website. They are 100% hoaxes. Even I am from the hospitality industry and have never seen such worst service. It is not a tiny amount; it is INR 20k. It has been two years, and I still haven't received any refund from these people.

I need some guidance on how to prosecute these people. They should be banned entirely. They are scamming people. They are an insult to the Indian startups.

One of the worst service I ever faced. I booked flight ticket, flight got cancelled and fully refunded but happyeasygo deducted 700 rupees and refunded remaining amount after multiple calls and emails to customer service.

And while booking tickets they are providing their email id to airlines, if flight cancelled airlines informed by email for refund, but happyeasygo asking to provide proof of refund from airlines we won't get it because they are providing their email ID to airlines. This is one type of fraud.

I have been a loyal customer of Happy easy go. But till now, no flight got canceled. This time my flight got canceled by the airlines and they refunded to happy easy go. Its been 2.5 months they are not giving my money back. I need help. Customer service doesn't take my calls. Mails have not been answered. Somebody kindly help.

I am following up since 2022, they are still saying following up with airline for refund and airline has confirm they refunded to them.
But happy easygo not refunding.
Do not book, fares are cheaper but they will not refund incase u cancel ticket.

I booked my ticket on 26th oct for 25th dec travel. My payment was made later date flight was cancelled. No intimation given and no refund. Even I was Unable to login happyeasygo site. Customer service after 2 days could connect and after a long continue follow up received refund. Bad experience

From last 4 months I am following up with this guys but they are only giving the dates but not refunding my money. Already Airlines had refunded the money to them within 24hrs and they confirm me also but this froud and cheater company never refunded Back my money. Pls don't book the ticket from this website they are totally a fraud company...

I have got the worst experience for refunds. I had round trip booked with HappyGoeasy. Due to medical emergency I have to cancel my flight and I did it with airline. Airline cancelled and refunded the amount after deduction of penalty. But when I checked with happyGoeasy they said you are not eligible for any amount they do not have any explanation for the breakups they are charging for.

Degraded customer care support. For a small change i was behind them 2 days and nothing was moved. At last, I have paid extra 7500 again and booked another flight from MakeMyTrip happily without any problem.

They will never refund the money once they receive from airline. Big time cheaters. Airline credited amount before 6 months. Still I am making calls for refund. No escalation works. Fraud company cheating people money. If airline credit full refund they charge commission to pay you that amount. Please cancel the licence for this company.

Its a fraud, I would say
I have all the proofs even mailed "happy easy go" but no response.

I had been denied for room even after pre paid booking. Hotel said they are not dealing with "happy easy go". And there is no good service of customer care

One of worst app and fraudsters. They bargain on email when u reschedule your ticket even after when you pay more for flexibility for it. They are liars, cheaters and unethical. Shame on the Indians who are working there and cheating fellow Indians.

This is a very worst company who knows only fraud. He has taken my whole money while rescheduling my flight, all the credit cell money if you guys have all money they won't give. They are playing with customer. I already taken a police case file for these fraud company, be aware. Customer services peoples are fraud (Soma, Yatin & Anand Singh), Please don't book and advice your friends not to book in this fraud site. Its a cheating company, or else later you guys will be on the page where i am now...

I booked flight from happy easy go during December last year which go rescheduled. The airline was providing full refund but happy easy go was not. So I cancelled from airlines website and then cancelled with happy easy go stating the flight got cancelled as per suggestion from HEG executive. Now its been over 8 months and I have still not received my refund. I checked with airline and refund is processed from their side. Similar thing happened with another flight that I booked from MMT and I got refund back within 2 days.