website thubmnail of HappyEasyGo
How would you rate HappyEasyGo?
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India
1 review
0 helpful votes
Follow Gaurav C.
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Fraud and Cheat
March 21, 2020

Don't book your tickets from them. Just because they offer tickets at cheap cost, they share wrong information and do not provide any customer support at later stage. I lost my 7k because they delayed my re schedule booking and didn't offer any support from their side. They have money making mindset vs customer oriented. Be aware!

Date of experience: March 21, 2020
India
1 review
0 helpful votes
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Not refunding amount even after 4 month
August 18, 2023

Fraud company not refunding the amount even after 4 months and the Indigo has already return the amount to HappyEasyGo.Fraud team and company don't book from this to save few money.
0/10

Date of experience: August 18, 2023
Canada
1 review
2 helpful votes
Follow Srinivas R.
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This is a fraudulent company. They take your money happily but do not help with any booking and quite exorbitant amounts to reschedule to make money out of you. Avoid them and book with airlines directly... never book with happyeasygo if you value your money. If you believe in charity, donate it to a better organization

Date of experience: June 15, 2020
India
1 review
0 helpful votes
Follow Rajesh B.
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No one should book ticket through the portal Happy Easy Go. They never refund the full amount and each time some or the other excuse would be given by the executives. They even do not fear even the regulator or airline.
This company should be banned from doing any service and it is request to all users to stop using this portal to book the tickets. For a few discounts they loot the customers and fool them by not refunding the amount.
Due to Covid 19 my ticket was cancelled and I had to follow up for almost 6 months and sent almost 14 reminders to the airline DGCA and also to the Happy easy go still they had looted the money and did not refund me the full amount which i had paid.
Kindly do not book tickets through the Happy easy go portal and also spread the message to others so that no one is fooled.

Date of experience: January 2, 2021
India
1 review
0 helpful votes
Follow Suresh B.
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Worst service
September 29, 2020

Friends please don't use this website
This is my personal experience,
It's completely a fraud website
Worst service, no one will respond, the customer service agent's will always gives false promises, your issues will never resolve.

Date of experience: September 29, 2020
India
1 review
0 helpful votes
Follow Amir H.
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Don't use this application to book hotel because they will never help you for anything I have booked a hotel for 1 night but the hotel said it's for day use booking I said how it is possible it is clearly mentioned in booking from happyeasygo and I have the mail hotel manager ask me to talk to happyeasygo team but they refused for help even though not refunded my amount.

Date of experience: April 3, 2021
India
1 review
0 helpful votes
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Cheaters
December 6, 2020

I have booked flight in February but due to covid my flight is cancelled by the airlines and they refunded to happyeasygo on same day Airlines send me mail with transaction Id but happyeasygo is not refunding my amount. I write several email called many times but I get same answer You have to wait 5-7 working days but today I called happyeasygo one of his customer care executive is very honest he told me in very clear words "sir you will not get your money simply you are wasting your time" I like his attitude at least he told me truth.
So It's my advice to all of you please stay away from these cheaters.
Simply they send mail just before one day your flight is cancelled by the airlines if want to cancel your flight you can we will refund you but not full refund means they charge conveience fee. For just name sake indirectly they wanted to say you we will not refund you any amount so stay away this fake website #happyeasygo.
Order No:**************012 & **************128
HappyEasyGo

Date of experience: December 6, 2020
India
1 review
0 helpful votes
Follow Shubham G.
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Warning: donotbook
March 6, 2020

This is one of the worst app for flight booking. They do not have proper processes in place. I booked and cancelled flight within 24 hours which makes me eligible for full refund as per dgca guidelines. But to cancel they told me they dont have any process and i had to contact airline and even for refund i had to submit them proof for cancellation given by airline and also wait for 45 days to get refund. Also not to mention patheticcistomer care executives they have

Date of experience: March 6, 2020
India
1 review
1 helpful vote
Follow Rakshitha P.
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I booked 2 tickets worth Rs 6,700 from HEG. I cancelled it within 24 hours, even though the airlines refunded the full amount to HEG, HEG denied it saying all the booking amount is non refundable and goes as cancellation charges. They scam people in the way of cancellation.

Date of experience: September 28, 2021
India
1 review
0 helpful votes
Follow sabyasachi d.
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Fraud Company
October 18, 2020

Flight got cancelled by airlines; airlines refunded money back to the agent HappyEasyGo; But HappyEasyGo did not refund the money yet; Its almost 2 months now. Filed a complaint to https://consumerhelpline.gov.in/; Came to know there are too many such cases are there against them.

Date of experience: October 18, 2020
California
1 review
1 helpful vote
Follow Kunal J.
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I have booked my Aunty tickets Mrs Mukesh Kumari to Australia with happy easy go due to uncertain reason we had to cancel that booking and same has been informed to airline and happy easy go... Air India has initiated the refund in FEB only but happy easy go everytime send me robotic message kindly wait for 7 to 10 working days since FEB if we call them there agents are so dumb who really dont know what to advise except saying one statement we are working on it... Its a bad experience its cheating keeping client money to fulfill your needs well there name does not suit the work they are doing. Very disappointed and taking this to consumer court and also going to visit there office, its a hard earned money of the old lady who was going to meet his son who was not well so will try my best to get her money back... My suggestion to every people before making booking with these OTA companies do check there reviews and feedback. I made a big mistake by choosing them
Kunal
*******419

Date of experience: June 23, 2020
India
1 review
0 helpful votes
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For flight Booking
November 18, 2021

I booked flight ticket via happy easy go, after that I cancel
I am waiting for last 6 months still not getting money
I called them again and again no one respond thay are frauds
Don't believe this kind of fraud people's

Date of experience: November 18, 2021
India
2 reviews
2 helpful votes
Follow Pratik C.
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Beware: Fraud Company
September 10, 2019

Happyeasygo claim that they have paid 17k for my ticket that I bought in 14k. They also say that they will not share payment confirmation to airline with customers claiming refund. Cancellation process is not straight forward where you call them and process cancellation. They want you to cancel with airline and then contact them with sms confirmation/email from airline. They add additional penalty beyond airline cancellation charges. No waiver for Srinagar segment.

Date of experience: September 10, 2019
India
1 review
4 helpful votes
Follow Riya K.
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CHEATERS! I will give them NEGATIVE ratings if possible, never book anything from them infact don't even compare prices of anything on their app or site, they have nightmare experience of soo called refund or transaction failed. You will never get a single penny in return if u cancel or make changes or if somehow ur transaction fails, i lost thousands and being persuasive for a refund from last 6 months, EVEN AFTER AN OFFICIAL MAIL SAYING THEY REFUND ALL THE MONEY TO SAD EASY GO STAY AWAY!

Date of experience: July 14, 2020
India
1 review
0 helpful votes
Follow Shakeba S.
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Happyeasygo
I booked my flight from Bangalore to Lucknow *******@happyeasygo but flight got cancelled and Airline has refunded full money *******@happyeasygo. Now I am trying to reschedule my flight and I am calling again and again to customer care but they are saying it will take 3-4 hrs everytime and flight fares are keep increasing.
It's been 3 days Still they haven't booked my flight. As a customer I can book ticket in 5 min *******@happyeasygo is not able to book one ticket in 3 days.
Could you please transfer my money to my account.
So I can use that anytime not need to call you guys.

PNR- LNN37K

Date of experience: June 11, 2020
Netherlands
1 review
0 helpful votes
Follow Sandeep S.
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I cancelled my flight and received a confirmation from Air Asia, but the refund has still not been processed by HappyEasyGo and there is no response on emails and their customer care no doesn't work!

Date of experience: January 13, 2023
Utah
1 review
1 helpful vote
Follow Deepak S.
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Yes, HappyEasyGo is 100% reliable website for Flights, Hotels, Flight Booking, Hotel Booking in India for flight ticket booking. I got my Delhi to Mumbai flight ticket in very cheap rate compare to all others travel website. I checked with other companies they are providing cheap flights ticket in India with good services. If you are looking huge deals & discount on flight booking this website is best for travelling in cheap rates. Thanks happy easy go for best offers on flight booking.

Date of experience: September 18, 2019
India
1 review
0 helpful votes
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I have booked a flight ticket from them for 4 passengers with free cancellation and due to covid lockdown at the destination address, I had to cancel the ticket. Now they aren't providing any refund saying contact Reliance general insurance for any claims. After I cancelled the ticket, i logged in to indigo website and I can see that they have issued ******* Rs refund to Happy easy go and happy easy go isn't even refunding me Re 1.

After talking to 5-6 customer care respresentative of Happyeasygo, they now say that i haven't paid for any free cancellation but reliance general insurance which is different, WTH. Where was this information when i booked ticket? Where was this information when i called you before cancelling my ticket? Where is the amount that you got back from Indigo?

Complete fraud.

Date of experience: August 13, 2021
India
1 review
0 helpful votes
Follow Hari G.
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Worst service
May 10, 2023

Happyeasygo is the waste service and they won't respond properly and if their mistakes also not agree from customer side they will take lite

Date of experience: May 10, 2023
India
1 review
0 helpful votes
Follow Tusharkanti M.
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Do not trust blindly
September 15, 2021

I booked ticket for 3 pax. Flight cancelled / rescheduled in a different day. Applied for refund. Neither HappyEasyGo nor Air India take any responsibility to refund.

Date of experience: September 15, 2021

Overview

HappyEasyGo has a rating of 1.4 stars from 94 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with HappyEasyGo most frequently mention customer care, fraud company and full refund. HappyEasyGo ranks 410th among Travel Deals sites.

service
36
value
35
shipping
28
returns
30
quality
31