HappyEasyGo

I had booked 5 tickets scheduled for april 2020 which were cancelled due to lockdown. I emailed them on 2nd april for refund, they replied on 24th april saying airline isn't issuing cash refund. Whereas airasia confirmed me that They refubded the full amount on 8th april itself.

My phone number has been blocked. When I try using other numbers, they put me in mute. They are not acknowledging to my emails. Support executive say it will rake 2 weeks to check if refund has been made by the airline. Support executive says they are not authorised to reply to email - then who is.

Found best deal on the hotel booking, for the hotel I was well familiar with. Booked 10 rooms for three nights – and that was substantial saving. As I used the platform for the first time, just like that – checked the reviews on the internet – AND I WAS SHOCKED.

Booking was quite in advance – more than a month, so the time passed worrying if the agency would forward booking to Hotel and if Hotel would honour the booking.

However, all went well, and we are happy to have booked the hotel through the site.

Happy easy go customer service no *******. *******.===*******. *******Happy easy go customer service no *******. *******.===*******. *******Happy easy go customer service no *******. *******.===*******. *******

I booked flight from happy easy go during December last year which go rescheduled. The airline was providing full refund but happy easy go was not. So I cancelled from airlines website and then cancelled with happy easy go stating the flight got cancelled as per suggestion from HEG executive. Now its been over 8 months and I have still not received my refund. I checked with airline and refund is processed from their side. Similar thing happened with another flight that I booked from MMT and I got refund back within 2 days.

If I could a negative 5 star review. They sent a wallet not a desalt tool set which is worth the price hey husband paid. If I can find any more review sites on this company I will keep writing reviews on those sights too, to help people to avoiding a product that do not get do go to another site that is proud of there stuff and doesn't send the wrong thing.

The worst Travel Site ever. This is the second time I am facing an issue with this company. The first time I booked and had to cancel my flight, even though the site showed there Ould be a refund of partial amount. I never got that money back. I let it go thing it was my mistake and I should have read the terms and conditions thoroughly before booking. Second time I booked again, and had to cancel due to COVID-19, still waiting on them to refund my money back and it has been over 90 days since the cancellation request was placed.

Looks like nothing has changed at this travel site. They still don't do a proper refund. Entire cancellation cost was borne by me.

Please don't ever book any tickets on their site. They lure people onto their site, offering cheap fares and when you have to cancel for some reason, there is no refund offered also. They eat up your entire money.

Totally pathetic. Had booked a flight ticket and had to cancel the same. They were not processing the refund. Customer care was absolutely patheic. They kept raising requests and nothing is happening

I booked a flight 8 months back but my flight got cancelled.
Airline immediately intimated about the refund to Happyeasygo but Happyeasygo kept the money and still I have not got my money back, a year gonna round.
No response from customer service. Called them multiple times since 6-7 months.
Worst fraud company ever.

I had few flight bookings from April-May 2020 which unfortunately got cancelled because of the ongoing Pandemic.
I wanted to reschedule my flight and guess what? You're never properly assisted to do that. Today is 11 Nov 2020 and I've been putting up requests since 7 Nov 2020. Everytime I call them they say that I will get a mail within 3-4 hours which is never received. Then they send me payment links by 1:30 am and expect me to complete the payment orelse the prices would increase by double until morning.
They are low on giving a response and they are a bloody fraud company. I've nearly sent them 45-50 mails but all I've recieved is disappointment.

I don't know how many more years they will be taking to refund my money. They are most unprofessional & don't respect there customer. After taking all proof update from my end that i have received refund from from different app (MakemyTrip, EasemyTrip) but these guys are so useless that more than 1.5 year also they don't refund our money.

Booked ticket under flight cancellation protection... didn't get the refund on cancellation even after calling the customer care more than 150 times... their usual reply is we are looking, give us more time and it's already 1.5 Year... please don't book anything from happyeasygo... they cheat customers. They don't know the meaning of patients. Very bad experience, they are the most UNTRUSTED organization.

Very bad experience... call centre people don't have manner of speaking and explaining there customers... Mr Gaurav bahut there customer care executive is not ready to explain cancellation fees and just deducted complete flight charges without even explaining... very bad way of guiding customers and making money from them... make my trip is far better. Just deleting the app and will never book through this. My first experience was ridiculous...