Handy

I'm not sure what this app is trying to accomplish but they are failing. I can barely connect with whatever professionals are supposedly coming to do some work at my house. Whatever integration they have with some brands is subpar. My pro tried to reschedule but they had no method to do it, and I had no other avenue but email to address it and now it's complicated. What is the point of making an app if it can't do the basic thing it's expected to.

This company is a scam! They tell you one price, then immediately raise it! Then charge you a fee for canceling! DO NOT GET SCAMMED! GO ELSEWHERE!

I've used Handy a number of times to clean my 3 bedroom, 2 bath house and have only been satisfied with the cleanings about 30% of the time.
The website and app make it easy to book and they frequently entice me with deals. That's why I've given them multiple chances. However, the majority of the time, I'm disappointed in their cleaning "pros." I've had a no-show and a couple cancelations. When they do show, several have most certainly not been "pros" as they do not leave my house looking professionally cleaned. They neglect cleaning obvious places and they've left the job early without completing all the hours for which I've paid. I have had a rare pro who cleaned my home satisfactorily but I never have any luck requesting them again.
The last time I gave Handy another chance, I wasn't home to monitor the cleaner's service and I came home to a house that appeared no more cleaner than when I left it. So I successfully contacted customer service who responded in a timely fashion and offered me a make-up cleaning, no additional charge. Problem is, the pro they sent as a replacement was new to house cleaning and he took FOREVER to clean my home and much of it didn't get done at the end of the 3 hours.
I've given up on Handy after so many chances.

The person that hung my art was wonderful! He went above and beyond. Since he had time left after initial work, he hung extra pieces other than those I stated on their site. Highly recommend their services.

He was exactly on time, polite, got the job done quickly and well and cleaned up the little bit of remains on the floor. I would recommend him very highly without any reservation and you will be pleased.

Peter was an exceptional appliance installer. He was professional, worked hard, used his problem solving skills to ensure a proper installation and was funny too!
We highly recommend Peter as he made up for our poor experience with scheduling. It shouldn't take 5 appointments to get an installation. We sent a review to Costco also.

Marcelino assembled my new (heavy) standing desk. Excellent/thoughtful assembly work, friendly, on time, knew what he was doing and brought the right tools. Perfect results in less time than estated. Super nice person. Highly recommend!

I'm a little old white lady and they stole $1,000 in cash from me. I am alone. I have the grand theft police report next to me. The first "pro" came an hour late, and only cleaned my small kitchen and living room for 3 hours. Afterwards my poor cat's syringe was missing so I couldn't give him his medicine. I had to stop working the next day to go to the vet to pick him up some syringes. I made a complaint to Handy so They sent me another pro who clogged my toliet, it overflowed with waste in my bathroom, and I had to get a plummer to fix it. IT WAS A NIGHTMARE!

Used handy twice for home cleaning - please stay away at all costs. Unfortunately I signed up for a package and they won't let me get out of it, even though their so-called "pros" know as much about cleaning as my 8 year old. When I tried to tell handy, they just offer token gift cards so I'm stuck with this waste of time and energy that I paid for. Even a small bathroom, takes an hour or more. So, during a 4-hour session I got two bathrooms + a powder room done (with mildew still visible in the shower and dirt gobs on the floor - from being mopped without being swept first), partial kitchen and a very soapy main floor. Each time the service was done, my husband and I had to spend another few hours cleaning up their mess. Handy should definitely drop offering cleaning services and leave this up to the regular cleaning companies. So disappointed!

I called asking for a one time basic house clean. They sent a "deep clean" person. She never touched the toilets, left the floors un mopped, did not vacuum, did not wipe down the kitchen counters or sink. Instead she cleaned my oven for two hours and arranged my fridge? When I reached out to handy with photos and an explanation of their mess up, they gave me a cheap $20 credit on my account! As if I will ever call them again to touch my home? They lie about the Customer Satisfaction policy. They do not care all they evidently wanted was my credit card and not doing what they agreed to do for the bill. BEWARE before you buy!

First time using Handy for installation of a TV entertainment center I purchased. The installer (Christopher) was excellent. He was prompt, courteous, knowledgeable and polite. The manufacturer did not provide adequate instructions but Christopher was knowledgeable enough to install my equipment nonetheless. Great job all around! Will use again!

I really appreciated that I was able to book an appointment on a weekend. Jason C. Was prompt, professional, and courteous. I would definitely schedule him with Handy for another service if the need arises.

I had purchased a 4 X 8 ft. Lean to greenhouse I did not feel confident enough to build myself. Handy came to the rescue in spades. My greenhouse went up quickly, and the superlative Joseph gave 110% throughout the procedure. He even discovered errors in the instruction manual, and corrected them! Nobody could ask for more! I now have a nice looking structure due to Joseph's know how and professionalism. Two very enthusiastic thumbs up!

I had asked Dalton to plant some mums for me as well as trim two small trees, cut a scrub bush down, and remove a branch that was growing through my fence. He not only did an absolutely fantastic job, but he also gathered ALL of the debris, not a single limb left, and hauled it off for me. I didn't ask him to do that. He went above and beyond my expectations. I hope the next time I contact Handy.com - and there will be many other times - I will be lucky enough to get Dalton!

Handy services can be hit and miss. Too many think they can noddle their way through any project. The quintessential jack of all trades…

Our service today was performed by Julian. He was prompt, a big deal to me. He was friendly and professional.

He asked permission to work where the furniture was going to be placed rather than just doing what was convenient for him.

Julian worked efficiently and left a spotless workspace.

His craftsmanship was very good.

When I have need for such services in the future, I will call Handy and request Julian.

Each pro has been superb. I have made over 30 bookings for cleaning, knobs, furniture. I think I have used every category. I get confused with the app and have received great support from *******@handy.com. I have recommended that the fake negative or unfair negative reviews be reported to reputation.com. Site like this and yelp can only be helpful to us the customers if the app or business has a means to remove inappropriate comments. Handy and other apps like Uber increase my safety and help insure and screen pros. Thank you Handy!