Handy

I'm not sure what this app is trying to accomplish but they are failing. I can barely connect with whatever professionals are supposedly coming to do some work at my house. Whatever integration they have with some brands is subpar. My pro tried to reschedule but they had no method to do it, and I had no other avenue but email to address it and now it's complicated. What is the point of making an app if it can't do the basic thing it's expected to.

This company is a scam! They tell you one price, then immediately raise it! Then charge you a fee for canceling! DO NOT GET SCAMMED! GO ELSEWHERE!

I've used Handy a number of times to clean my 3 bedroom, 2 bath house and have only been satisfied with the cleanings about 30% of the time.
The website and app make it easy to book and they frequently entice me with deals. That's why I've given them multiple chances. However, the majority of the time, I'm disappointed in their cleaning "pros." I've had a no-show and a couple cancelations. When they do show, several have most certainly not been "pros" as they do not leave my house looking professionally cleaned. They neglect cleaning obvious places and they've left the job early without completing all the hours for which I've paid. I have had a rare pro who cleaned my home satisfactorily but I never have any luck requesting them again.
The last time I gave Handy another chance, I wasn't home to monitor the cleaner's service and I came home to a house that appeared no more cleaner than when I left it. So I successfully contacted customer service who responded in a timely fashion and offered me a make-up cleaning, no additional charge. Problem is, the pro they sent as a replacement was new to house cleaning and he took FOREVER to clean my home and much of it didn't get done at the end of the 3 hours.
I've given up on Handy after so many chances.

He was exactly on time, polite, got the job done quickly and well and cleaned up the little bit of remains on the floor. I would recommend him very highly without any reservation and you will be pleased.

The person that hung my art was wonderful! He went above and beyond. Since he had time left after initial work, he hung extra pieces other than those I stated on their site. Highly recommend their services.

I'm a little old white lady and they stole $1,000 in cash from me. I am alone. I have the grand theft police report next to me. The first "pro" came an hour late, and only cleaned my small kitchen and living room for 3 hours. Afterwards my poor cat's syringe was missing so I couldn't give him his medicine. I had to stop working the next day to go to the vet to pick him up some syringes. I made a complaint to Handy so They sent me another pro who clogged my toliet, it overflowed with waste in my bathroom, and I had to get a plummer to fix it. IT WAS A NIGHTMARE!

Marcelino assembled my new (heavy) standing desk. Excellent/thoughtful assembly work, friendly, on time, knew what he was doing and brought the right tools. Perfect results in less time than estated. Super nice person. Highly recommend!

First time using handy to install my new television on the wall over my fireplace. Diego contacted me on the day of install. He told me what time he will arrive at my home. Diego is it true professional neat,clean, and very friendly to work with.

Great installation job by Mohsen. Even with me misrepresenting (my mistake!) the existing wall mount, Mohsen was able to adapt and still install our new TV. He was both friendly and professional.

The smoker grill was never assembled by Bryce because it is yet to arrive. Today is February 14 and I'm still waiting for its arrival. I am very displeased because I never setup the date and time for the Handy Technician to arrive. I believe I am due a refund or a Technician to return and complete the task I paid in advance whenever the Smoker Grill arrives. Would it not be a better practice for you or your company to check with the client or homeowner to verify the product to be assembled has arrived before you take it on your own to send out a Technician. If this is not resolved I definitely will be filling a complaint with the Better Business Bureau but I wanted to at least give Handy a chance to rectify this poor service. Signed, Very Displeased, Gregory W. Sims Indianapolis and *******@Icloud.com *******815.

Roberto Garcia came and did the job very efficiently. He knew his job. He was very professional and had an excellent attitude. He also did all cleaning to make sure no trash was left behind.

I love that handy allows you to book high quality cleaning professionals so easily. However, I took off a star because the app does not allow you to cancel your subscription without 3 months of recurring weekly cleaning fees. I wish that was more clear.

Luckily, the service is great and I'm getting addicted to having my house sparkling clean. But if your budget is tight--be prepared for weekly charges of $100+ on a weekly basis for 3 months minimum with no way out.

I would rate this app/service 5 stars if it was either more transparent or more flexible for customers.

Click below to see my spotless bathtub

First time using Handy for installation of a TV entertainment center I purchased. The installer (Christopher) was excellent. He was prompt, courteous, knowledgeable and polite. The manufacturer did not provide adequate instructions but Christopher was knowledgeable enough to install my equipment nonetheless. Great job all around! Will use again!

I really appreciated that I was able to book an appointment on a weekend. Jason C. Was prompt, professional, and courteous. I would definitely schedule him with Handy for another service if the need arises.

I had purchased a 4 X 8 ft. Lean to greenhouse I did not feel confident enough to build myself. Handy came to the rescue in spades. My greenhouse went up quickly, and the superlative Joseph gave 110% throughout the procedure. He even discovered errors in the instruction manual, and corrected them! Nobody could ask for more! I now have a nice looking structure due to Joseph's know how and professionalism. Two very enthusiastic thumbs up!

I had asked Dalton to plant some mums for me as well as trim two small trees, cut a scrub bush down, and remove a branch that was growing through my fence. He not only did an absolutely fantastic job, but he also gathered ALL of the debris, not a single limb left, and hauled it off for me. I didn't ask him to do that. He went above and beyond my expectations. I hope the next time I contact Handy.com - and there will be many other times - I will be lucky enough to get Dalton!