Here’s what consumers have asked with answers from Handy staff and previous consumers.
They don't provide a refund, even when they fail to honor the agreement. In my case, they have twice (so far) canceled my house cleaning with one hour's notice. (If I fail to give 24 hours notice of cancellation, I have to pay a penalty. For them, no notice, no penalty.) They told me they were having trouble finding cleaners in my area. And if the no shows are a problem for me, I can pay the $99 cancellation fee. So how long does this go on? Three cancellations, five, ten? Forever? This is an irresponsible company with horrible customer service.
Im having problems getting paid. I told client to have cash on hand as I wont do the job. Good luck finding someone else with my skill set. Im supposed to do a job tomorrow that i have to buy stuff out of my own money and hold my breath for pay back. Ill stand on a corner begging for money before I do another job for them unless they pay me for past jobs and I talk to someone on the phone.
Wayfair is also a scam. It's just a matter of time. They are a middle man to hundreds of businesses. They sell products regardless of whether or not the product is available or in inventory. Eventually people will catch on...