On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company generally enjoys a positive reputation for its product quality and variety, appealing to customers looking for unique card options. However, significant concerns have emerged regarding its customer service practices, particularly related to automatic renewals that occur without explicit consent. This has led to frustration among users, especially when they attempt to manage their subscriptions. Overall, while the product offerings are well-received, the company needs to address its customer service approach to enhance transparency and trust, ensuring that customers feel more in control of their subscriptions.
This summary is generated by AI, based on text from customer reviews
When you signed in for this hallmark cards on line be aware that they renew you on a yearly basis without your consent, even if you change your credit card they still mange to do so.