HairExtensionSale has a consumer rating of 3.14 stars from 180 reviews indicating that most consumers are generally satisfied with their purchases. HairExtensionSale also ranks 10th among Hair Extensions sites. The most common issues with HairExtensionSale are around returns, which are more complicated than expected by some customers.
I ordered my micro loop hair extensions from hairextensionsale.Com after I ordered them I saw all the bad reviews and started to panic that I had just made an expensive mistake. But I got my extensions in about 6 days and they were very nice quality, soft, not stringy. I dyed them as soon as I got them and they took the color well. There will always be more negative reviews than positive so I thought maybe this would help ease some peoples minds. :)See positive reviews
I placed an order, paid the extra $15 to get 3-5 business day shipping, now we're into week three and still NO extensions. I've contacted them numerous times and no one bothers to reach back out. I understand things happen, you fall behind, run out of product but at least let the person know simple as that. I've ordered before and I love the quality of hair but the customer service $#*!ing sucks!See critical reviews
Tip for consumers: Don't Order!
Just don't. I'm out of pocket around $70.00. I've tried everything to get refunded. They have their extensions - I shipped them back - but they haven't refunded me and probably won't. I'm considering going to make bank and asking what they can do since I have the postal proof and delivery proof showing they recieved them back. It's all a scam and the hair is like I found an old Barbie on the side of the road and sewed her hair into a weft.
I've ordered from them a few times and I've always gotten my order. Once I got the wrong item, but I did get my order. I live in the USA and whenever I've ordered it's taken a few days before my tracking number was traceable. I would suggest going to the main site for the shipping company rather than just using the link that this site is providing. But don't worry... you're get your order in the next weeks.
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