GymboreeReviews 116

I had made a purchase online in mid November and had to return part of it…we don't have a Gymboree in our state, so I returned it to the Chidrens Place.that was December 5th and I have never received the reimbursement for the return.they have lied to me and now it is December 29 and I am told I have to wait another 3-5 days! I will probably never buy from this company and I would advise anyone to be careful with returns from them…they are liars!

I think the tones and prints are adorable. I will be cautious with what I purchase. I realize Kids' Place claims Gymboree now and their stuff can be modest material too.

The package has never arrived.
I contacted their customer service, was told to contact my financial institution.
Cute clothes but still not worth the headache dealing with my bank during dispute process.

I ordered items Nov 7th still not here called several times to have them help me find my package... told me inhad to contact the transport company would not even give me the number until I talked to a manager... transport company lost my package after I received an email from them stating they had lost it gymboree still would not do anything about it until over a week later... when I finally was able to get gymboree to help me they customer service wouldn't help me reorder to lazy... I finally said i would take care of it myself just give my money back!

Kids dress collection is superb specially for girls, very cute dress and colors. New design and models, they have special collection for ladies too.

I have been a gymboree fan for 10 years... but this is not the first time they messed up. Paid $20 to arrive by today according to their promise, but it missed the plane and is now arriving on Mon.

Quality has gone down how come the prices haven't gone down also? Y'all close all the stores and then return inside of childrens place with the same high prices

My credit card was charged with additional rush delivery fee but the items were not delivered. Called customer service but they said they can't help! Stay away and save your time and money.

Cannot review the product JUST the shipping. Purchased on Nov 29... shipped Dec 14. Now it is Dec 26 and the shipment is MIA

Why so long to put in the mail?

This was my go to store when my children were small now that I have grandchildren I thought the tradition would continue... NOPE

On March 17th I placed an order online during their last weekend for online orders. My banking account showed that there was a pending charge from Gymboree. Couple days later, I noticed that I haven't received a shipping notification. So I looked at my banking account and noticed that the charge was gone. I looked at the Gymboree order online, and it said order processing. So I decided to wait a few days. No changes, nothing. So I tried calling their customer service number. That number gave me a long automated message and then proceeded to tell me to call a different number for customer service. I called that other number and guess what, they said to call the other number that I just tried previously. You cannot email them, you cannot call them and apparently the only way to contact them is through a lawyer. So again I waited a couple more days. My husband advised me to contact my bank to have them cancel the charge if it posted. 2 days ago the charge posted on my bank account. Seeing that I still have not received any kind of shipping notification, I called my bank today to have this charge canceled. Unfortunately, it has already posted and gone through and now I would have to file a merchandise complaint. This could take 60 to 90 days to resolve. So I'm going to be even more patient then I should be, and we'll wait another five days for a shipping notification. If I don't get one, I will not only contact the bank but I will be contacting a lawyer. This is very fraudulent activity and extremely disappointing considering Gymboree is going out of business.

I recently received an e-mail from Gymboree explaining that my package was undeliverable because of an incorrect address. This messagewas at least three weeks after the package should have arrived. My response to them is as follows: The reason that this was undeliverable was because your fill in form for ordering is not set up properly. There were not enough lines on the form to indicate a business address. Because the form was lacking in lines for information, I called your company to make sure that the business company would be indicated and repeated the entire address to a customer service individual. It was a long process. Imagine my dismay after trying both on line and by phone to get this birthday present there in time that it never arrived. It is now over two weeks overdue to a birthday child. I am especially irritated due to the fact that I spent at least forty five minutes on line and speaking with one of your representatives. There was nothing incorrect about the address, but as I have already indicated by phone the package should read: etc, etc.