Elaine K.

I recently received an e-mail from Gymboree explaining that my package was undeliverable because of an incorrect address. This messagewas at least three weeks after the package should have arrived. My response to them is as follows: The reason that this was undeliverable was because your fill in form for ordering is not set up properly. There were not enough lines on the form to indicate a business address. Because the form was lacking in lines for information, I called your company to make sure that the business company would be indicated and repeated the entire address to a customer service individual. It was a long process. Imagine my dismay after trying both on line and by phone to get this birthday present there in time that it never arrived. It is now over two weeks overdue to a birthday child. I am especially irritated due to the fact that I spent at least forty five minutes on line and speaking with one of your representatives. There was nothing incorrect about the address, but as I have already indicated by phone the package should read: etc, etc.