General Supplies Inc.
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General Supplies Inc.Reviews 1,088

4.8

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From the business

GSIstore is an online store operated by General Supplies Inc. to serve our internet customers. General Supplies Inc. starts its operation in 2005 from its mother company which has been in business since 1992. Located in City of Industry, California, we provide our customers quality products with very reasonable price and great personal attentions. As a small business, we understand each customer is just as important and we look forward to helping you solve your HVACR problems. We are also experts on locating hard to find parts that no one seems to want to help you with. Whatever your HVACR need is, let us know we'll do our best to help.


gsistore.com
HACIENDA HTS, California, United States
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General Supplies Inc. Reviews Summary

General Supplies Inc. has a rating of 4.8 stars from 1,088 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with General Supplies Inc. most frequently mention timely manner, best price and easy order. General Supplies Inc. ranks 2nd among HVAC sites.

service
2
value
2
shipping
2
returns
1
quality
2
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8,121 reviews

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Washington
1 review
0 helpful votes
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Great Inventory, Fast ship!
October 25, 2025

I was in need of a very specialized Mitsubishi HVAC thermistor and they had the OEM part, in stock and at a price that was 50% less than what other HVAC providers wanted to sell it for, plus GSI's shipping was reasonable for the size of the part.

Date of experience: October 25, 2025
Washington
1 review
0 helpful votes
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Fast Delivery
October 23, 2025

Easy to use web site. Fast shipping. Inexpensive compared to other places, and the right part.

Date of experience: October 23, 2025
California
1 review
0 helpful votes
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I have not received my R22 2lb bottle and I've not been able to track it from the emails I've received saying track your order. No log in so I'm not able to log in and try from the site either.

Date of experience: July 30, 2025
California
1 review
0 helpful votes
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R22 refrigerant
June 11, 2025

Was delivered on time, is good making business with you guys, I will be using your store for more parts and services.

Date of experience: June 10, 2025
Texas
1 review
0 helpful votes
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Fast. Efficient. Genuine
June 7, 2025

Placed order, received shipping info, order arrived on time, perfect fit for the unit. AC is up and running again. Thank you for reliable service.

Date of experience: June 7, 2025
California
1 review
0 helpful votes
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Great Service
June 6, 2025

Placed an order online, thankfully they had it in stock, most places it was special order only. Order was packed well and shipped quickly, excellent service!

Date of experience: May 30, 2025
Alaska
1 review
0 helpful votes
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Need a different product.
October 17, 2024

I received my product in a very timely and professional manner and it arrived in great shape. I installed it, and although the load was.38 amps as measured with a Fluke 87and the device rating was.4 amps. The device failed immediately. I am going to have to call RIB and get some technical help, but it appears that the load is just too close to the rating of the device. General Supplies did a great job though.

Date of experience: October 17, 2024
Minnesota
0 reviews
0 helpful votes
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Great price and quick shipping
October 16, 2024

Very good pricing and very quick to get shipped, received before the estimated delivery date. I will definitely shop here again.

Date of experience: October 16, 2024
New York
1 review
0 helpful votes
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Good products
October 4, 2024

Good replacement products at a fair price thank u, repair was fast and efficient

Date of experience: October 4, 2024
Oregon
1 review
0 helpful votes
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Fast service
September 30, 2024

Found the correct part, quick delivery. A bit pricey for a knob.

Date of experience: September 30, 2024
Florida
1 review
0 helpful votes
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Have not used part yet
September 16, 2024

Delivery was on time. 09/13/24. Have not used part yet.

Date of experience: September 16, 2024
Oklahoma
1 review
0 helpful votes
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Excellent
September 2, 2024

Had the part I needed. The order process was simple and quick. They shipped same day and I received product 2 days later. Very happy with the service.

Date of experience: September 2, 2024
Pennsylvania
1 review
0 helpful votes
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Fan motor for furnace
June 4, 2024

Arrived in good time. Still need to install, but looks like the correct part!

Date of experience: June 4, 2024
Ohio
2 reviews
0 helpful votes
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On time delivery!
May 9, 2024

Quick to respond and deliver to our HVAC needs! Will order again very so

Date of experience: May 9, 2024
Illinois
1 review
0 helpful votes
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Heat
April 3, 2024

Got my part when promised and it worked, I now have heat.

Date of experience: April 3, 2024
California
1 review
0 helpful votes
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Exactly what I had ordered
February 23, 2024

Great vendor, accurately described and in timely manner sent me the part I needed. I would use this vendor again and recommend to others.

Date of experience: February 23, 2024
Missouri
1 review
0 helpful votes
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While the website could be a little better for ordering by credit card, ordering was not too terrible, and shipping was OK.
Wish it would have been possible to order through Amazon

Date of experience: February 3, 2024
Wisconsin
1 review
0 helpful votes
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Quality part
January 25, 2024

The part was here at the earliest date quoted and it was a fair price.

Date of experience: January 25, 2024
Oregon
1 review
0 helpful votes
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Easy, fast and trouble free
January 23, 2024

Its simple, find, order and receive -enjoy without issues

Date of experience: January 23, 2024
Texas
1 review
0 helpful votes
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Furnace Heating Elements
January 23, 2024

Product as described. Quick shipping. Fast Delivery.

Date of experience: January 23, 2024