General Supplies Inc.
website thubmnail of General Supplies Inc.

General Supplies Inc.

Overview

General Supplies Inc. has a rating of 4.3 stars from 1,076 reviews, indicating that most customers are generally satisfied with their purchases. General Supplies Inc. ranks 296th among HVAC sites.

service
2
value
2
shipping
2
returns
1
quality
2

Instant Feedback

8,136 reviews
How would you rate General Supplies Inc.?
grey star
grey star
grey star
grey star
grey star
Ronnie M.
0 reviews
0 helpful votes
Follow Ronnie M.
Unfollow Ronnie M.
Send Message
Share Review
Report Review

So far the value is great
June 23, 2016

So far the value is great. The item I have ordered is 15% less than the average price. I hope that it ships promptly and is the correct item.
Wow! The products were a perfect match and I received them in half the time advertised.Outstanding shopping experience.

Date of experience: June 23, 2016
Travis N.
0 reviews
0 helpful votes
Follow Travis N.
Unfollow Travis N.
Send Message
Share Review
Report Review

Needed phone number to finish order form but error message letting me know was hidden in a minimized menu within the form making it hard to find. Worked out okay, but took me several tries to figure out why your form wouldn't submit.

Date of experience: April 21, 2014
David K.
0 reviews
0 helpful votes
Follow David K.
Unfollow David K.
Send Message
Share Review
Report Review

Best price i could find on my part
January 26, 2014

Best price i could find on my part. Plus quick and easy checkout. Very fast shipping and part came packaged very well for protection. Nice diagrams also included with my part, which made for an easy install.

Date of experience: January 26, 2014
Illinois
1 review
0 helpful votes
Follow Wayne Q.
Unfollow Wayne Q.
Send Message
Share Review
Report Review

Heat
April 3, 2024

Got my part when promised and it worked, I now have heat.

Date of experience: April 3, 2024
Mike F.
0 reviews
0 helpful votes
Follow Mike F.
Unfollow Mike F.
Send Message
Share Review
Report Review

Great experience
May 20, 2018

Great experience. Once I put in the motor number, it pulled right up! No problems! I received my order in 3 days and it was an exact replacement. On the fourth day I had installed it and it was running perfectly!

Date of experience: May 20, 2018
Cheryl G.
0 reviews
0 helpful votes
Follow Cheryl G.
Unfollow Cheryl G.
Send Message
Share Review
Report Review

I marked all stars excellent
September 25, 2013

I marked all stars excellent. You were one of the few (only) to followup and help us determine the correct motor and fit. I needed a bit of time to come up with the money. I appreciate your patience and help. The ground shipping was Very fast (2 days) Thank you Cheryl Gorsky

Date of experience: September 25, 2013
Philip U.
0 reviews
0 helpful votes
Follow Philip U.
Unfollow Philip U.
Send Message
Share Review
Report Review

Score for price is not a direct reflection of satisfaction with gsistore - but it is an honest answer to the question. I think this product is way over-priced for what it is - Same at every retailer and in fact gsishop was the cheapest I found - hence 3 stars instead of 2

Date of experience: December 11, 2015
Donald F.
0 reviews
0 helpful votes
Follow Donald F.
Unfollow Donald F.
Send Message
Share Review
Report Review

The part I ordered was for a 13 year old electric wall heater. Your price shipped was the best I could find, and shipping /delivery was prompt.
It was the exact piece I needed, and I am glad I came across your site.

Date of experience: January 15, 2015
James W.
0 reviews
0 helpful votes
Follow James W.
Unfollow James W.
Send Message
Share Review
Report Review

$8.00 for a few I rings and a few clips was about reasonable, but the standard shipping was another $8.00. The box was way oversized and this could have been sent in an envelope and cost less than two dollars. I would have rather had a minimum purchase price and more reasonable postal cost. The standard shipping took about five days and was the post offices issue, but I wouldn't have been pleased with postal cost if it was two day shipping. The products are great and I'm sure I'll use you again if I need other products. Just would like more reasonable postal cost. At least add rocks to the box to make the US mail work for their money.

Date of experience: March 13, 2015
Lori B.
0 reviews
0 helpful votes
Follow Lori B.
Unfollow Lori B.
Send Message
Share Review
Report Review

I'm very pleased with my experience with GSI from the ease of navigation of the website, the product price and quality and the shipping speed. I would definitely recommend you to all my friends and family.

Date of experience: June 26, 2018
Marc L.
0 reviews
0 helpful votes
Follow Marc L.
Unfollow Marc L.
Send Message
Share Review
Report Review

U need better selection of driers, your amazing pricing on 410 is offset by shipping fees, but i think i will use you again, i hope u send install manual w/ part i did purchase.

10/01 you did send install book, thank you, sadly part was damaged, I did get credit, but I still need an undamaged drain pan, can you resend one please?

Date of experience: October 1, 2020
Ted M.
0 reviews
0 helpful votes
Follow Ted M.
Unfollow Ted M.
Send Message
Share Review
Report Review

Everything so far is quick and easy, no problem!
November 6, 2013

Everything so far is quick and easy, no problem! I received my order and everything is complete, well packed, and factory new. I'm very pleased with all aspects of my transaction and will not hesitate to continue doing business with Gsistore.

Date of experience: November 6, 2013
Tom R.
0 reviews
0 helpful votes
Follow Tom R.
Unfollow Tom R.
Send Message
Share Review
Report Review

The product that was sent to me was machined incorrectly. The product sent has a right turn male and left turn female. The product advertised and in the documentation sent with the incorrect product both correctly demonstrate a left turn mail and right turn female which was what I was hoping to have paid for but did not receive. Please feel free to call me for a refund. *******536. You also need to check your inventory on this product and make the proper adjustments before this happens again with another new customer.

Date of experience: August 21, 2015
Cj F.
0 reviews
0 helpful votes
Follow Cj F.
Unfollow Cj F.
Send Message
Share Review
Report Review

Hard to find part was easy to find
August 4, 2016

Hard to find part was easy to find. Sight is easy to navigate. Very satisfied so far

I received my part, it only took a couple of days to get, overall a great experience, I would recommend this site to anyone.

Date of experience: August 4, 2016
Pennsylvania
1 review
0 helpful votes
Follow Keith N.
Unfollow Keith N.
Send Message
Share Review
Report Review

Freon order.
July 21, 2023

I was extremely pleased with my dealings with GSI. I hope to be doing more with you in the future.

Date of experience: July 21, 2023
Rick W.
0 reviews
0 helpful votes
Follow Rick W.
Unfollow Rick W.
Send Message
Share Review
Report Review

It was nice to see that the manufacturer's replacement part was better made than the previous ones made (there is a cover over the relay contacts).

It is nice that even replacement parts are still being improved, rather than being satisfied as is.

Date of experience: July 7, 2014
Wisconsin
1 review
0 helpful votes
Follow James B.
Unfollow James B.
Send Message
Share Review
Report Review

Quality part
January 25, 2024

The part was here at the earliest date quoted and it was a fair price.

Date of experience: January 25, 2024
Canada
1 review
0 helpful votes
Follow Andrew T.
Unfollow Andrew T.
Send Message
Share Review
Report Review

Lennox gear shipment
February 7, 2023

GI store was prompt in shipping the order. Experience was great.

Date of experience: February 7, 2023
Tennessee
1 review
0 helpful votes
Follow Ricky X.
Unfollow Ricky X.
Send Message
Share Review
Report Review

410a smith
April 17, 2023

Very easy order, fast delivery, very pleased with complete transaction!

Date of experience: April 17, 2023
Sue L.
0 reviews
0 helpful votes
Follow Sue L.
Unfollow Sue L.
Send Message
Share Review
Report Review

I liked the live chat option so I could give the unit model number to be sure to get the right part. They even contacted the manufacturer to get the part numbers and sent me the links to order the parts

Date of experience: May 8, 2014