General Supplies Inc.
website thubmnail of General Supplies Inc.

General Supplies Inc.

Overview

General Supplies Inc. has a rating of 4.3 stars from 1,076 reviews, indicating that most customers are generally satisfied with their purchases. General Supplies Inc. ranks 296th among HVAC sites.

service
2
value
2
shipping
2
returns
1
quality
2

Instant Feedback

8,136 reviews
How would you rate General Supplies Inc.?
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Brian G.
0 reviews
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You have the best price for the item that I wanted. The product I ordered is no longer made by the manufacturer. They have a new product that is not compatible with the old product. I am very pleased that gsistore.com was able to get the discontinued product. It allows me to add two more zones to my home HVAC system with out having to replace all the zone controllers. I will shop at gsistore.com again.

Date of experience: October 27, 2019
Texas
1 review
0 helpful votes
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Best service
June 16, 2023

The part arrived

And it looks like the right part

Date of experience: June 16, 2023
Canada
1 review
0 helpful votes
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Easy business
March 16, 2023

On time an received updates regularly.Will do business again

Date of experience: March 16, 2023
Minnesota
1 review
0 helpful votes
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Timely delivery at the right price
May 27, 2023

Found what I needed and received my order in a timely manner with accurate tracking information.

Date of experience: May 27, 2023
Texas
1 review
0 helpful votes
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Fast delivery
February 20, 2023

Very easy to navigate site received order promptly.

Date of experience: February 20, 2023
Janet S.
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My heater is old and not sure if the parts were even available therefore I was nervous about trying to order online. To my surprise, I typed in the part number and there was the part. Ordered it and it got here in a matter of days. It fit right in and now my old 76 model heater is running again. Thanks gsistore.com

Date of experience: November 19, 2018
FABricators X.
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We appreciate all that you did!
March 5, 2018

We appreciate all that you did! We needed the part overnight, so that's the only reason not happy with the full price paid, we had to pay the $82 for overnight on an $11 part, otherwise it would have been a reasonable shipping and part cost if it hadn't been necessary to have the part the next day. Thanks again! Great experience! Great price for parts and regular shipping costs :)

Date of experience: March 5, 2018
Texas
1 review
0 helpful votes
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Great job and thanks to the General Supplies Inc Team. Easy to locate what I was looking for and the pricing is very good.

Date of experience: December 14, 2020
Donna M.
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Checking out was difficult
November 9, 2015

Checking out was difficult. I tried just using my credit card but it kept saying there was a problem with the card but when I paid through Paypay it was OK. Wasted a lot of time just checking out that I didn't have to waste. That is the reason for my rating of 2 stars for overall.

Date of experience: November 9, 2015
Marian B.
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When you told me that you had the motor that I needed you didn't say it had to be shipped from Illinois. I thought you meant that you HAD it in Oregon. Shipping time would have been much faster to Washington than it was.

Date of experience: January 21, 2019
Jeff F.
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Hard to recomend to others if I have not received my products yet. This will change went I get and install. Update- have received products on time and in good shape. Have to install to see how product works.

Date of experience: July 22, 2015
Melissa k.
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The only complaint that I ever had was how long it took for delivery. They called and said it was on back order but it still took longer than they said it would. And I think it was kinda rediculous that I had to pay more for the shipping that the product I purchased. It weighed next to nothing so I didn't understand that. I think next time I will research more places before I order something that you pay more for the shipping than the actual product.

Date of experience: February 2, 2015
Texas
1 review
0 helpful votes
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Quickly service
October 18, 2022

I received my products inmediatly. I found the spare parts for my equipment and the prices were better.

Date of experience: October 17, 2022
Stephen R.
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Search quickly found the part # I'm looking for. Easy to get shipping cost and pay through paypal.
After placing order, I was notified that the parts were not in stock and it would be backordered for 2-3 weeks. I agreed to the backorder and to my surprise I still recieved them in 1 week instead of the 2-3.

Date of experience: May 21, 2014
Francine R.
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Lawrence responded very quickly to my email inquiry. Motor was shipped same day when my order was very close to cut off time, which was much appreciated as I would have had to go without AC for a very hot weekend if you hadn't. Love the prompt emails of package status too. Maybe your site should have suggested to buy a new capacitor, as I was told by my friend they should be changed together and they are usually sold together? When I called to ask what color the wires were (one looked purply brown and needed to know if it was brown or purple) I was told he couldn't tell me because I wasn't a contractor, a little rediculous since I bought it. He also didn't ask if I was or was not a contractor, did he just assume I wasn't because I am female? I was able to install it just fine regardless and AC has been working great since.

Date of experience: July 4, 2018
Eli K.
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I received the part on 3/11/2016 but it is not the right part. It looks for the most part the same as the one i am trying to replace however the original part has the mounting plate on the back whereas the part that you sent me has the mounting plate on the side nd t a different height. I tried to adapt it by attacheing a metal angle bracket to connect it to the burner and i did eventually get it to light the burner but s soon as the fan kicked in it would blow the burner out at which time the furnce just kept kicking in trying to relight the burner but with no success as long as the fan was blowing. I therefore need to return the part you sent me and get the correct part. What do i do?

Date of experience: March 14, 2016
Debra L.
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It was easy to get around on the website
October 13, 2013

It was easy to get around on the website. Prices were far more reasonable than other sites. UPS Ground sipping came much faster than I expected. Very happy customer!

Date of experience: October 13, 2013
Brian K.
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Order arrived sooner than expected with no damage to contents. Placing order was easy and required little effort on my part. Overall a good shopping experience.

Date of experience: May 12, 2020
Bill S.
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Very much appreciate your quick reply to my inquiry, thanks. The entire purchase experience was great and I'll be back to re-order in a month or so because I do need another one.

Date of experience: December 17, 2017
Steve G.
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Found exact replacement quickly on site
July 22, 2016

Found exact replacement quickly on site. Order was quick, price was very reasonable, and sensor was delivered in good condition. Will use this vendor again if I need any of their products.

Date of experience: July 22, 2016