Groupon

Booked a cruise on the city of Philadelphia on july 7th. Due to an accident on the highway we missed the cruise. We contacted customer service, no answer back on refunding nor reschedule an trip. I paid $ 163.09. That's not free money. No response from Groupon.

Unable to make a booking for my hotel stay. Was told it was the hotel at fault, hotel had nothing to do with it. Just a nightmare to contact. Was cut off chats a number of times. So much time wasted. Very poor service. Would not recommend

Wow. I have had nothing but fantastic experience as a consumer with Groupon. I always read the fine print and always review the business before purchasing. When I decided I could not use one particular Groupon voucher I was refunded. All of my emails have been answered personally within 24 hours. I have even spoken on the phone with wonderful Groupon personnel. They are always helpful and I have never been scammed. All of the businesses have graciously accepted my vouchers as well. I find these negative comments strange indeed. I honestly trust Groupon 100%.

I am a business owner in the uk and as I company I must stay groupon has been awful. The completely got my ad wrong and described my treatment as something it wasn't resulting in complaining clients and as a new business this has upset me detailing with complaining clients on a daily basis. They make you discount your service by 60 to 70 percent then take 50% of the sale then minus vat you are left with nothing, making a lost on each service. I have honoured all my services but clients where phoning at the last minute wanting appointment and we where fully booked with vouchers and unable to do them before the voucher expired. For a service that cost £250 in my salon the groupon voucher cost £75 I as the owner of the business only got £30 on each service, no profit minus products and staffing costs. Groupon pick on businesses looking for new clients, they didn't ever give me a proof of the ad before it when live!

What a joke! Slow shipping, poor quality goods and extremely poor customer service.

"ladies" camis purchased. They sent childrens sizes. The merchant was not censored and continued to market the item as a ladies size.

Item labeled "Phillips Sonicare Toothbrushes" arrived as a generic. Visibly lower quality than brand name. In addition, only 1/2 my order arrived. Was told by Groupon they would not be able to fulfill my order. Went to look at the order, and noticed the business had changed the description to Philips Sonicare (Generic) and lowered the price $5. I asked Groupon to refund me the additional $5... no dice. I just got a refund on the whole order.

Bottom line, Groupon Good is a horrible store. Don't waste your money.

I ordered a watch as a Christmas present. I gave plenty of time, ordering it way before Christmas. I had even ordered a pair of boxers after this which arrived. I have still not received my watch 4 weeks down the line. I tried ringing the customer service line a few days after the 7 working day delivery date. Even the number wasn't easy to find! The person on the phone told me I would definitely receive my watch before Christmas. I have rung again today and am still on the phone 10 minutes later, haven't even spoken to someone yet. Not impressed!

Groupon personal are so disrespectful and rude. They always take long to reply and when they reply its with a attitude. They dont give u ur refunds. They put it as is its groupon money. We purchased a river tubing event and they were all booked for the days that were shown. My Girlfriend n I sent them a email and the girl that replied was very rude and Unprofessional. We emailed groupon they said they dont care n that we arent able to get a refund..

I ordered 4 products from Groupon. They were supposed to be shipped together. They were Ordered January 7,2016, supposed to ship on January 8,2016. As of February 8, they still have not arrived. When I check the site with the tracking number, it says it cannot provide any information. I have made to call and have been placed on hold for a considerable amount of time. Then fold up with two emails. I keep getting replies that they will get back with me but as of yet, have not. Groupon support will not give me any information and will not give me a refund. This is the biggest bunch of crap I have ever seen. So, be smart do not make a purchase from the site, you will be in without products and less money in your bank account.