Groupon

Ordered set of 48 brush heads on January 12th the product not delivered after 8 days, sent more than 10 times emails to: *******@groupon.com
No response / no product and no my money back in one word: they are scammers!

I don't advise anyone to buy from groupon just a headache

I purchased a Groupon for LegacyBox 2 hours ago. $125 groupon for $39. At checkout my groupon wasn't accepted. I could have saved 1/2 by using LegacyBox's Black Friday $8 per tape offer. Even the shipping was deeply discounted
Also, groupon does not make it easy to leave a review on their site - wonder why? And customer service took me into the same rabbit hole. Disgusted!

I purchased oil change for $24.99 from Groupon. Total cost was really $60. Big rip off. Avoid using Jiffy Lube "deal". I called and complained because the receipt showed they performed services that we had not requested. Jose told me those charges will be removed, so I'll see if they follow through.

Bought a dress. Perfect transaction. Came in less than one week. Exactly as described. Site requires a mature person who has read the terms- no refunds, only credits given, range of delivery times, due to nature of site-fantastic deals on high end merchandise and designer clothing not normally available to average consumer- you have to have some flexibility. Know what you want, know your body type, do not try to return worn clothing. Keep all tags and packaging. Items are leftovers from shows etc. so sometimes they cannot get their hands on merchandise due to competing interests from other sites. You are going to have some disappointments due to competition for a limited resource. I know I will win some and lose some. Something else will come along if you miss out on a bargain and what bargains. LOVE THIS SITE. With two girls and myself, a great way to be on the runway at home for a fraction of the cost.

I shopped there for a year, with pleasant experiences--I was a big fan. But clearly something has changed about the way they run their business as of lately. My last three orders have included:

1. Missing item
2. Item "labeled" right but not as pictured
3. Completely wrong item

They keep getting slower in their customer service request responses. The "will resolve in 3-5 days" is untrue. It has been almost two weeks and they haven't resolved my most recent "wrong item" issue. They have lost my business for good, and I would not recommend them to anyone. I will ensure every friend that I have recommended them too in the past knows that they are no longer reliable.

I am using groupon from long time & experience was good before i bought refurbished iphone12 pro. I want to return this iphone because of audio & camera issues. I raised request on a chat with customer care on 29 dec 2023 but no response from groupon. More than 15 days now. Their customer service is very bad. They keep telling wait for 1 day/3.

Its my daily job to take a follow up with them now. Cheers!

Worst place to buy goods. Deserves negative reviews for goods and their customer support.

Paid £450 on July 14 for 2 memory foam mattresses which I still haven't received [now October 23]. Contacted Clouds who eventually emailed me back to say my order had been lost in transit and promised to despatch my order and reimburse delivery [£50] - I have received neither!

Contacted Groupon who said they would issue a credit note valid for 6 months - Don't think I could spend £450 in 6 months - don't want to buy things for the sake of it but can't afford to lose it either

Over 45 days so paypal not interested - not sure where to go next!

This sucks! :(

It`s a scam!
I was hunting down a handbag I wanted, but it was always sold out.
I bought 1st row membership.
Page says:"sale starts in 4 minutes"
If you push on " add to bag" button
It says:" we just ran out of this item"
But sale did not even start yet

BEWARE! Some of the items on those sales are don`t exist. I guess they are trying to attract more customers this way.

I`ve joined the wait list on some of the items. Since my membership fee is non-refundable, I`ll try to buy them anyway next time. Will be back with update.

Just got my first order in the mail. Everything was there and it came right on time, as they said. Plus I had been tracking the packages constantly due to the poor reviews. It took a month to get here, which I knew would happen at the time of purchase, but that's still a while for a bowl and some utensils. And $9.95 for shipping each time definitely keeps me from buying more.
However, I absolutely love my items! They're exactly as the website described, and very unique.
I just ordered a pair of shoes as well, which were wonderfully discounted. It's already being shipped, according to the website, but this tracking number cannot be found. I'll wait a couple days and see if the item ends up at my door. Hopefully.

I bought a weekend getaway to Niagara Falls. Scheduled my visit for 11/21/14. In the few days leading up to that Friday, the Buffalo area got hit with eight FEET of snow. The New York State Thruway was closed. No way to get through Buffalo (we were coming from Rochester), I had to cancel my reservation. My fiance and I are both 60 yr. Olds; not smart for us to be trying to navigate through snow covered roads that the NY State Police say not to drive on. I contacted Groupon to see if they would help me get a refund due to these extraordinary circumstances. Their reply; "read the fine print; no refunds". Think they would at least work with me to get an exception to the "no rescheduling" restriction? Like we already told you; read the fine print. I'm out about a hundred bucks, and Groupon will never get another dime from me.

They have the WORST customer service! I am currently on hold with them, and recording says my wait will be at least an hour!

I have been trying for DAYS to process a return, but their site just keeps saying the following:
OOPS! Groupon Goods is temporarily unavailable or overloaded. Please try again in a couple minutes! Yeah right! How about trying back in a couple weeks?

What absolutely crappy service! I bought some earrings that look very nice on their website (3 different pairs), and when I got them, they are so small I don't think they'd even fit an infant. Now I can't even return them.

Sure, they state that they take returns, but that's just because they won't respond to their customers requests, so they never have to take returns or refunds.

This experience cost me $115.00. It will be my last purchase with Groupon!

Stay away. I seriously hope they go out of business. I wonder how they can even survive in this competitive market. It usually takes about 3 weeks to receive items.
My previous order, which was missing for some reason, arrived at my place after two months. And this last order, which was ordered for my mom, was supposed to be shipped on 10/29 or 10/30, and all of a sudden, the shipment is pending. The customer service representative responded as if it's not their problem, it's more like the manufacturer's problem. And that's the reason why ideeli is able to offer products at such a low price. F--- you. Never going to come back this website ever again in my life.