Groupon

I read a lot of complains about ideeli business, and I'm one of them:(
It's actually shame business and waste of time, (I'm happy, I didn't give them card no.)

You can see below, my posts, in order to find someone to be nice with me, customer, and final answer was; I'm not gonna comment, it's funny:
"Thank you for being in touch and letting us know your thoughts. As we continue to evolve the ideeli shopping experience to be the best that it can be, your feedback is crucial. We will be taking the most constructive criticism into consideration as we make further improvements. Thanks for being a part of ideeli." :): )

Do not trust to this company, especially if they offer some "promo" and I can tell them now: "I don't like your promo coupon, I don't like to be in business with you..."

Every thing is good unless you ordered any thing. I specially had bad experience from Groupon Goods. You will receive confirmation of product and done, now every thing is on mercy of Groupon. You are lucky if you receive product with in a month. Tracking number provided in shipping mail is generally not working. Product are not exactly same that ordered. In my case, I received totally different product.
More important, return policy: Fine print says every thing is simple. Groupon missed out finer prints like:
1. You need to justify why are you returning product?
2. There is no replacement available after deal closure.
3. Pay shipping charge from your pocket.
4. Wait for another 2-3 weeks (My refund is still missing) to get refund.
5. I think, It will not be cash/card refund but Groupon money, so you need to be a part of this game again:)

Enjoy ;)

I went to Wales with a Groupon voucher last December for two nights with my partner. It was fantastic! We had a great time. I bought 3 manicure Groupon vouchers as Christmas presents last year and one friend enjoyed hers so much she has been going back and paying the full price. <3 Groupon! If I had a business then I would look at Groupon as a way of advertising. Get the punters in once without making a profit. If you are good enough people will come back and pay the full price!

Hope all your voucher redemptions go well. If not, don't expect any customer service from Groupon's customer support. The vendor would only accept Groupon redemption via their website, but the instructions on the website did not work. After multiple attempts over several weeks - to schedule my event, I contacted Groupon's customer support. I included my phone number after my name at the end of the each email. After several emails from Groupon - with no resolution or refund - Groupon's third email asked me to send my phone number. Disregarding my previous emails - what a waste of time and $47! I will only deal with Living Social and TravelZoo in the future! My friends say these are better sites.

I am devastated! Shopped with ideel/ideel since 2012. My family even knew that gift time to buy me an ideel gift certificate. Nothing bad to say about Groupon, it's a groupon not ideeli. Even my UPS man has asked me what happened. I shop the site daily and loved the Sunday Night Steals. Where will I shop now? Yes Hautelook is ok but as far as they go, just go to Nordstrom. I feel like I will be left behind with fashion as opposed to trending. I'm just sick about it.

The idea of a lot of people pitching in to get a discount is good, but Groupon is so shady it's not worth it. They have no moral compass and will hide hidden fees into their fine print. Then not allow refunds after you find the hidden fees. Products will be broke and they won't return it. The local deals are merchants that don't want to use them and make you feel awkward. It's just a bunch of junk just to try save a couple bucks. My overall feeling is the company itself is ran by scammers.

Purchased restaurant voucher online on 5/2019; The restaurant was out of business and we contacted the Groupon customer support online for refund; The Groupon rep. Not only didn't help me, but also wanted to sell me something else instead of refund. She was very rude and cut off the chatting line just because I didn't follow her options to take their offering. I didn't use groupon often; from this experience, the entire thing seems a bad joke. The Groupon is playing games to cheat on people's money. No business/ service worse than this, stay away...

1. Very few products or services ever in my area (within 100 miles) that I could use EVER on Groupon.

2. Every eMail now has a big gun pointing at me advertising a Shooting Range. I spoke to a Supervisor through their Chat, and urged them to never have anything to do with guns any more, and after a week, they told me in an email "Groupon has not been able to do the edit you requested." So, they would rather have the money from companies that glorify guns, than to cut down on the mass shootings in this country.

3. A Groupon for a service expired, and a Supervisor told me that they cannot do anything about it. I need to contact the store.

Never ever I will use their services again! Customer service does everything not to refund the money and would not even give a credit to be used for a different product! Ridiculous! Don't buy anything from them unless you are desperate and there is no other place to get what you are looking for!
Customer service should be renamed as there is no customer service. Waiting for over 15 minutes to get to talk to somebody who is not even trying to help you is unacceptable!

"Groupon will refund the amount paid. Period" is failed poor marketing statement that company can't afford to live up to.

Dear merchants, use companies with better reputation to offer your promotions if your don't want bad light to fall on your reputations as well.

Purchased a groupon for a smog check on 7/25. Went to get the test done today on 7/31 and the shop said the machine is broken and had no clue when it would be fixed. Could be in an hour or a week. Needing to get my car registered I certainly dont have time to play games with this place. Talked to 3 different representatives on live chat. All 3 refused to give me a refund. Tried every phone number I can find online and none work. Selected the option to have a representative call me within 30 minutes. 5 hours later received an email saying due to technical difficulties they can't call me but I can try live chat to get help. I have opened up a Paypal case and now have to wait 10 days for a refund. Also have filed complaint with the FTC. They sold me a service that could not be completed and refuse to give a refund. Unbelievable.

I didn't realize that business owners got 50% taken off their profit. No wonder they tried to make it up out of me by changing terms, removing previous discounts/internet deal that had nothing to do with groupon. I ended up paying more than what groupon deal promised, got myself locked into a deal where the business owner and I no longer see eye to eye because we fought over terms being changed. At the end, business owners lose in all counts because customers like me (who got harrassed and pushed by business owners who try to recover profit) will not come back after the committment period. All the negativity generated from these initial transactions will come back to haunt business owners. RECOMMENDATION: don't use groupon. Bad deal at the end.

Groupon never disappoints. I've ordered everything on the site: from hotel rooms to gym passes and even clothes, I don't think there's anything I haven't tried.

It's not always exciting stuff, but when it is, it's absolutely worth it.

The key to Groupon is to only buy during sales. I've had deals where it was so reduced it was almost given away. True, some establishments will give you the 'Groupon treatment', but who cares? It's a fun way to discover new companies at a reduced price.

This is the second time I've been gifted a groupon and it's worth nothing. A $40 massage that I can't get an appointment for until months later when the deal is expired but still group on won't give me an exchange! The business isn't returning calls, doesn't matter, no quality control. I think that groupon treats businesses so poorly that the businesses don't care about the customers, and then we are stuck paying for these deals that mean nothing!

Groupon IS a scam.

At least as far as their affiliation with Zynga and hosted links goes. Yes, the deals are legitimate inasmuch as you receive a redeemable coupon. Where the fraud takes place is in the come-on, the pitch, the incentive to do the deal in the first place.

I'm referring specifically to offers of Farmville cash credits for participation which NEVER materialize. Their customer service is horrid, non-responsive and completely fraudulent. I will not do business with them again, nor with any company utilizing their "services".