Overview
GreenMotion has a rating of 4.4 stars from 1,741 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GreenMotion most frequently mention friendly staff, customer service and good experience. GreenMotion ranks 4th among Car Rental sites.
Instant Feedback
Booking the car has been a smooth less experience.
Whole process was very smooth. Offered extra help with guide. Many thanks
Hi Wainwright, S.
Thank you for your five-star review.
We are really pleased that you found the whole process to be very smooth.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
The car was excellent. We received courteous and prompt service.
Hi Goldstein,
Thank you for your five-star review.
We are really pleased that you liked the rental vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I had a great experience with the team and service.
Really recommend
Hi Fugiwara,
Thank you for your five-star review.
We are thrilled that you had a great experience with our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Clean car, low consumption. Great stuff at the airport.
Hi Dolejsek,
Thank you for your five-star review.
We are really pleased that you liked our fuel-efficient rental vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Very good service, nice friendly staff in Montenegro
Hi Ilona,
Thank you for your five-star review.
We are really pleased that you found the team at Green Motion Montenegro to be friendly.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Nice experience, I love this company for its good services and beautiful treatment
Hi Ahmed,
Thank you for your five-star review.
We are thrilled that you had a perfect rental with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
For the moment good experience, they offer a clear zero excess and i like this.
Hi Luca,
Thank you for your four-star review.
We are delighted that you found our processes easy to use.
We hope that you enjoy your rental with us.
Kind regards,
Green Motion International Customer Services.
Perfect! Your site is very helpful. It's the best one I found
Hi Elisia,
Thank you for your five-star review.
We are really happy to hear that you found our website to be very helpful.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
The deposit has not been refunded to my account yet
Hi Mohammed,
Thank you for your review.
We are truly sorry to hear that you are still waiting for the return of your deposit.
I can confirm that security deposits are automatically released by Green Motion on the last day of your rental after it has been established that the rental vehicle has been returned in the same condition as it was provided, and there are no further outstanding charges.
Please visit https://greenmotion.com/terms and select the country you rented from to see the deposit information which will advise the general timeframe that you can expect for the release of the deposit.
Whilst in most cases this is available again within 10 working days, unfortunately, this can take up to 30 days depending on the bank that you use. We suggest that you contact your bank as they may be able to speed this process up for you.
Green Motion's policy is to use pre-authorised transactions for our security deposits, which ring-fence the amount within your account, not charge it. This pre-authorised transaction will allow us to make charges if necessary at the end of the rental, but unless this occurs no money will leave your account. Due to the nature of this transaction, the release of these funds may not show on your bank statement as a separate transaction. If you believe that you have been charged your security deposit, please contact your bank and ask them to provide proof of the transaction as a charge on the first day of your rental so that we can look further into this for you.
If this amount is still not available in your account after 30 days from the last day of your rental, please contact us at escalation@cs.greenmotion.com.
Thank you for your assistance and understanding.
Kind regards,
Green Motion International Customer Services.
Had a fine experience from start to finish! Grateful
Hi Douglas,
Thank you for your five-star review.
It is great to hear that you had a smooth rental experience with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Very good and trouble free experience. Would have been perfect if bus time table was included.
Hi Ho L,
Thank you for your five-star review.
It is great to hear that you have a trouble free experience with us and we appreciate your feedback on bus schedules.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
It was easy to book. All conditions were clearly stated during the reservation.
Hi Carlos,
Thank you for your five-star review.
We are really pleased that you found our booking process to be easy and clear.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Easy, available, nice experience,
I can offer for my friends
Hi Burak,
Thank you for your five-star review.
We are thrilled that you had a nice experience with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Sabit olarak bu firmadan kiralama yapmaktayım her zaman memnun kaldım, diğer firmalarla yaşadığım hiç bir sıkıntıyı yaşamadım, araçlar yeni ve gayet temiz bakımlı, ihtiyacım olduğu zaman başka firma bakmıyorum bile
Hi Ismail,
Thank you for your five-star review.
We sincerely appreciate your loyal custom and we are happy to hear that you never have any problems when renting from us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Pokazalo se dobrim rezervirati vozilo direktno s GreenMotionom.
Dodatne ponude uz vozilo, Premium Plus program kao i jednostavnost i brzina rezerviranja vozila su
Značajno uticali na moju odluku kod koga ću napraviti rezervaciju.
Hi Žarko C,
Thank you for your five-star review.
We are really pleased that you found our Green Motion booking processes to be simple and fast.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Nakon mnogo "jednostavnih" rezervacija, na green motion sam naišla slučajno, te nazvala u nadi da primaju debitne kartice za depozit. To nažalost nije moguće (travanj 2024.) ali me je zaposlenik izvijestio kako nema potrebe za depozitom ukoliko se bukira premium plus opcija. Isplati se dati nešto novca više, za nešto više sigurnosti i fleksibilnosti. Auto još uvijek nisam pokupila, ali vjerujem da će sve biti super 😉
Hi Lea,
Thank you for your five-star review.
It is brilliant to hear that you liked our Premium Plus option.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Temiz guleryuzlu personeller karşılar hızlı birsekilde isteklerinize cvp verirler ihtiyaciniza en uygun en iyi aracı secmenizi sağlandıktan sonra teslim noktasından temiz bir şekilde aracınızı hızlıca alırsınız ve yolların tadını cikarirsiniz
Hi Ersin,
Thank you for your five-star review.
It is great to hear our team was able to help you get the right vehicle for your needs.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Kiralamamla ilgili öncesi ve sonrasından çok memnun kaldım. Kiralama esnasında küçük bir problem yaşadım, aracın sağ ön çamurluğunu sürttüm. Teslim sırasında bunu tutanağa geçirdik ve imzalamadım. Zaten tarafıma yansıtılacak her türlü tutara kabuldüm. Ancak hasarla ilgili tutar kartımdan çekilmeden önce en azından tarafıma telefonla bir bilgi verilmesini beklerdim. Bilgi verilince pasta cila ile geçecek sürtmeye 3500 TL yansıtılmasına itiraz edeceğim zannedildi sanırım. Bu şekilde dayatma yapılması yakışmadı. Bu nedenle tekrar tercih etmeyeceğim ve tavsiyede bulunmayacağım.
Hi Aydoğan K,
Thank you for taking the time to share your experience with us.
We are truly sorry to hear that you were charged for damage as we do appreciate that no one wishes for this to happen to them. Our customer services team are happy to review any damage charges to ensure that all of our procedures were followed correctly and that the charge has been made fairly and is justified. We ask that you contact us using the form at www.greenmotion.com/contact for us to investigate the charge for you.
Thank you for your assistance.
Kind regards,
Green Motion International Customer Services.
Aun que los coches son rematriculados, para la isla está mas que bien, y sobre todo, el precio que tienen. Eso sí, mirad bien todos los roces y demás que tenga el coche. Haced foto, aún que a nosotros no nos hizo falta justificar nada, ellos mismos saben como están los coches.
HI Patri,
Thank you for your five-star review.
It is amazing to hear that you found us to be great value.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ernest,
Thank you for your five-star review.
We are delighted that you had another efficient rental with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.