GreenMotion has a rating of 4.4 stars from 1,738 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GreenMotion most frequently mention friendly staff, customer service and good experience. GreenMotion ranks 4th among Car Rental sites.
Auto in ottimo stato, noleggio senza alcun tipo di problema. Parecchio precisi nel controllare la presenza di eventuali graffi o danni al mezzo alla riconsegna. Pure troppo a mio parere ma tutto ok nel complesso.
Nach kurzem Suchen (Green Motion firmiert in Cagliari unter Mida!) lief es 100%ig rund! Schnell, freundlich und kompetent! Der Preis war sowieso konkurrenzlos für sechs Wochen Sardinien! Sehr empfehlenswert und jederzeit gerne wieder!
Hi Peter,
Thank you for your five-star review.
We are thrilled to hear that your rental with Green Motion Italia went smoothly.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
J'ai été très satisfait de la location du vehicule Toyota Corola quue j'ai soigné comme si c'etait mon propre vehicule. J'ai restitué le vehicule à l'aeroport plusieurs heures avant le depart. Il était en bon état lorsque je l'ai laissé sur le parking à l'endroit indiqué lors de la prise de possession. Or, on nous demande une somme de 1400 Euros pour domage au vehicule. Durant la location aucun des 3 passagers et moi n'avons ressenti le moindre choc sur la route. Le parking jounalier etant dans une propriété privée aucun vehicule ne peut l'avoir heurté. En consequence s'il y a eu choc ce ne peut etre que durant le stationnement à l'aéroport après avoir remis le vehicule. Contrairement aux affirmations de Greenmotion je ne suis pas responsable des dommages.
Alles war wie beschrieben. Der Fußweg zum Abholort war 5 Minuten, der Fahrer war gleichzeitig mit uns dort (nach zuvor erfolgtem Anruf). Der Mietwagen war sauber, wir mussten nicht warten. Gleiches bei der Abgabe. Man hat auch nicht versucht uns etwas aufzuschwätzen. Wollte Bob dem Shuttlebus Fahrer ein Trinkgeld geben, das wollte er nicht mal nehmen, eine gute Bewertung sei wichtiger. Sehr gern wieder Greenmotion Liverpool airport.
Hi Martin,
Thank you for your five-star review.
It is excellent to hear that everything went smoothly with your rental.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Ucjgcucivovovovivivivivihihihihihihihihivihohohohiho
Hi Jens,
Thank you for your five-star review.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Die Anmietung hat reibungslos geklappt, sowohl der Transfer vom und zum Flughafen, als auch die Abwicklung vor Ort. Der Wagen war in Ordnung und hat seine Dienste erfüllt.
Hi Bernd,
Thank you for your five-star review.
It is fantastic to hear that your rental went smoothly.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Teşekkürler ediyorum teşekkürler ediyorum teşekkürler ediyorum
Hi Onur,
Thank you for your five-star review.
We truly appreciate you choosing us for your rental needs on this occasion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Ilk basta biraz tedirgin oldum çünkü CLIO bekliyordum ama yerine verilen araç da gayet iyidi.
Otopark için karti birakmalarini rica ettim, ve sagolsunlar beni kirmadilar, araci hafta ici park etmem gerekiyordu ve sikinti cikmadan islerimi tamamlayabildim:)
Personele tesekkür ediyorum, tekrar görüsmek dilegiyle
Hi Funda Y,
Thank you for your five-star review.
It is fantastic that you enjoyed your rental with Green Motion and wish to rent from us again.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Nous avons simplement le probleme quand on reserve le vehicule parfois on arrive pas à nous donner des disponibilité fiable
Un gros défaut lors de la recuperation du vehicule, toujours sale interieure et exterieure
Hi Yasin,
Thank you for your four-star review.
We truly appreciate you renting with us on this occasion and apologise for the condition of the vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Ci sono venuti a prendere subito in aeroporto ci hanno portato dove ci hanno assegnato l'auto e poi al ritorno ci hanno riportato in aeroporto.
La cosa che più di tutti reputo eccellente è stata l'assoluta assenza di tempi morti
HI Tatiana,
Thank you for your five-star review.
It is amazing to hear that you liked our collection and drop-off service.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Je souhaitais réserver à un prix fixe et je reviens le lendemain et le même véhicule a augmenté de 150 €.
Hi Arnault,
Thank you for your review.
We are very sorry that the price increased during the period that you were considering renting from us. We do use a live pricing system, which takes into account multiple variables such as availability and demand. As such, our prices are subject to change at any time.
We hope you enjoy your rental with us.
Kind regards,
Green Motion International Customer Services.
Al contratar alguna promoción, ponerse listos por que en oficinas de entrega de unidad quieren incrementar precio ya dado por Green Motion. Aunque no te escapas te incrementan el iva. (Esta bien si Green no lo cobro, eso no me quedó bien claro)
Service plus que décevant
Seulement la réception se passe bien
Caution hors de prix
Hi William,
Thank you for taking the time to review us.
We are deeply sorry that your experience with us fell below your expectations. Our customer services team would be more than happy to discuss any issues that you may have had, if you would like to contact us by emailing us at ics@cs.greenmotion.com
Thank you for your assistance and understanding.
Kind regards,
Green Motion International Customer Services.
Nous avions réservé une petite kia et on nous a finalement proposé un kia sportage à prix réduit, très satisfaits de cette expérience, le personnel de greenmotion est vraiment très agréable. Merci à eux.
Hi Christophe,
Thank you for your five-star review.
We are delighted that you received very good service from our Green Motion team and that you were very satisfied with your experience with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Das Fahrzeug war in einem guten Zustand.
Leider waren die Wartezeiten bei der Übergabe und der Rückgabe etwas lang.
Hi Hans-Peter,
Thank you for your four-star review.
It is good to hear that you liked the rental vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hep cok memnun kaldim. Kadikoy fatih sokak subenizdeki hem arkadaslarin nezaketi hem araclarin kalite ve hizmet cok iyi. Sadece musterilere daha ozel indirimler yapilirsa veya eve teslim gibi bir hizmet tanimlanirsa cok daha memnun kalirdim.
Hi Sanaz,
Thank you for your five-star review.
It is great to hear that you are always satisfied with your rentals with Green Motion. Thank you for your feedback, we will pass it on to our development team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Am Flughafen wurde ich gleich abgeholt ohne lange warten zu müssen. Kurz danach Fahrzeugübernahme mit sehr freundlicher Beratung.
Bei der Rückgabe auch problemlos und freundlich!
Hi Yvonne,
Thank you for taking the time to review us.
We truly apologise for any inconvenience caused by this situation. We would like the opportunity to look into this matter and, therefore, we request that you contact us using the form at www.greenmotion.com/contact
Thank you for your assistance and understanding.
Kind regards,
Green Motion International Customer Services.
Fui muito bem atendido pelo Sr. Carlos, muito eficiente e adorei o carro que me deu. Na recolha fui atendido pelo Tomás, rapaz muito simpático.
Hi Lucas,
Thank you for your five-star review.
We are delighted that you were well looked after during your rental with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Super expérience, tout était parfait. Le chauffeur nous a pris très rapidement à l'aéroport pour nous ramener à l'agence (chauffeur très sympathique).
A l'agence tout s'est passé très simplement.
Fluide et efficace.
Hi Nouredhine,
Thank you for your five-star review.
It is brilliant to hear that everything was perfect with your rental.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Seit vielen Jahren bin ich zufriedener Kunde von GreenMotion. Einmal vor einigen gab es eine persönlichen Streit mit der Leiterin des Büro des des alten Standort, Container außerhalb des Flughafen. Auf dem Weg vom Hotel in Jurmala zum Flughafen begann es zu regnen. Das Auto natürlich nicht ganz sauber, ich musste dennoch eine Autowäsche bezahlen!
Hi Ralph,
Thank you for your five-star review.
We are extremely pleased that you had a very good and perfect rental with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Answer: DON'T do it. They advertise low and sting you at the counter! Clerks hard sell additional insurance (they get a commission). In Glasgow, Scotland this last August, they tried to get me to pay $800 in insurance to cover a ten day rental that was about $35 a day! Many people have posted about scams where they charged unsuspecting customers for "damages" that were already on the car but the customer may not notice, like a tiny chip in the windshield or a small scratch on the door edge.
Answer: Speeding/parking tickets and police action are slow. They keep the deposit until they are sure there will be no problems with any of those costs. (and yeah, would be speeding fine + massive green motion fee).
Answer: Hi E. B. Thank you for your question. I can confirm that security deposits are automatically released by Green Motion on the last day of your rental after it has been established that the rental vehicle has been returned in the same condition as it was provided, and there are no further outstanding charges. Whilst in most cases this is available again within 10 working days, unfortunately, this can take up to 30 days depending on the bank that you use. We suggest that you contact your bank as they may be able to speed this process up for you. Green Motion's policy is to use pre-authorised transactions for our security deposits, which ring-fence the amount within your account, not charge it. This pre-authorised transaction will allow us to make charges if necessary at the end of the rental, but unless this occurs no money will leave your account. Due to the nature of this transaction, the release of these funds may not show on your bank statement as a separate transaction. If you believe that you have been charged your security deposit, please contact your bank and ask them to provide proof of the transaction as a charge on the first day of your rental so that we can look further into this for you. If this amount is still not available in your account after 30 days from the last day of your rental, please contact us at escalation@cs.greenmotion.com. Kind regards, Green Motion International Customer Services.
Answer: We booked twice, everything in best order. No problems.
Answer: Hi Steve, Thank you for your question. Please see our collection procedure for Green Motion Heathrow as follows: +++ Your Booking will be serviced by Green Motion London Heathrow Airport. For local customers: If not flying into Heathrow use Overground to West Drayton or Tube to Hounslow West. From either station use bus 222 to? The Plough? Bus stop. If arriving by car, taxi or Uber use postcode UB7 0HW. Customers flying into Heathrow terminals only: Use Hourly Hotel Hoppa Services from Terminal Bus Stops. Please make the driver aware you are hiring from Green Motion. Green Motion customers travel for free on this service. Terminal 2 - Bus stops 9 & 10? Bus H2B - Departs 30mins past the hour every hour (an extra on the hour service runs between 6am & 12noon). Terminal 3 - Bus stops 12 & 13? Bus H2B - Departs 6mins past the hour every hour (an extra 36mins past the hour service runs between 6am & 12noon). Terminal 4 - Heathrow express to T2? Bus stops 9 & 10 - Bus H2B - Departs 25mins past the hour every hour. Terminal 5 - Bus stop 17 & 18? Bus H5B - Departs 25mins past the hour every hour. Destination - Holiday Inn Heathrow M4 J4 Important notes Heathrow bus transfer time tables are regularly changed. Customers are advised to visit www.hotelhoppa.co.uk/routes-timetables/ to plan their arrival. +++ If you need anything else, please feel free to contact us using the form at www.greenmotion.com/contact-us. We hope you enjoy your rental with us. Kind regards, Green Motion International Customer Services.
Answer: I believe Green Motion are a perfectly fair and respectful company. I suspect you didn't read their Ts&Cs properly. The two customers being served while I was collecting my car had also not read/understood the conditions and were caught by surprise. The representative dealt with them firmly but fairly.
Answer: They are robbers and scammers, never think to rent a car from green motion, they will charge you thousands of euros, instead buy a new car
Hi Mauro,
Thank you for your five-star review.
We are thrilled that you chose Green Motion for your rental needs.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.