GreenMotion has a rating of 4.4 stars from 1,735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GreenMotion most frequently mention friendly staff, customer service and good experience. GreenMotion ranks 4th among Car Rental sites.
De auto ophalen goed geregeld, terugbrengen was het druk.
Auto was in redelijk goede staat en geen problemen gehad.
Her zaman kullandığım bir bayii bir sorun yaşamadım güzel bir deneyimdi
Hi Uğur,
Thank you for your five-star review.
We sincerely appreciate your loyal custom.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
La experiencia ha sido muy positiva. Lo tenían todo preparado a nuestra llegada a la isla. Calidad precio insuperable
Hi Lorena B,
Thank you for your five-star review.
It is great to hear that you had a very positive experience renting with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Wir mieteten das Auto in der Nebensaison. Der Shuttle vom Flughafen zur Autovermietung lief einwandfrei; die Autoübergabe wurde zügig durchgeführt; alles Bestens.
Die Rückgabe des Autos war auch entspannt; das Auto wurde angeschaut, Tankstand geprüft - das war's.
Hi Manfred T,
Thank you for your five-star review.
It is great to hear that you found Green Motion to be a flawlessly run company.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Tutto liscio nel noleggio. In aeroporto (Olbia) ho solo dovuto individuare con una chiamata il nome della compagnia alla quale si erano appoggiati. Poi tutto bene, zero coda, tutto chiaro e semplice
Hi Luisa,
Thank you for your five-star review.
It is great to hear that you had a smooth rental with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
In Lettland gibt es unmittelbar neben dem Flughafen von Riga eine Gemeinde, die "Entry Fee" in Höhe von EUR 2,00 (Umweltprämie) bei der Einfahrt verlangt, was auch durch entsprechende Hinweise gekennzeichnet ist.
Unmittelbar im Land angekommen hat man erst einmal was anderes zu tun, als sich um diese Schilder zu kümmern.
Weder wird man beim Abholen des Fahrzeugs darauf hingewiesen, noch sind entsprechende Hinweise im Vertrag oder im Fahrzeug.
Beim Durchfahren wird das Kennzeichen abgescannt und ohne bezahlte "Entry Fee" sind jedes Mal EUR 50.- Strafzahlung fällig.
Zudem wird durch GreenMotion eine Bearbeitungsgebühr von EUR 72,60 pauschal verlangt, was als Wucher bezeichnet werden darf.
Hi Gunther,
Thank you for taking the time to share your experience with us.
Unfortunately, when a Penalty Charge Notice is received, it is sent to the fleet company as they are the registered owner of the vehicle. They then charge Green Motion handling and 'Transfer of Liability' fees, which is why we must charge an admin fee in such circumstances. To clarify, this charge is not to provide you with a notification of the fine, as it is the responsibility of the issuing authority to do this. We would also like to take this opportunity to confirm that this charge is stated in our Terms & Conditions, which can be found at www.greenmotion.com/terms. We apologise for the inconvenience that this charge has caused you. Our team would be happy to look into this for you, if you would like to contact us using the form at www.greenmotion.com/contact.
Thank you for your assistance and understanding.
Kind regards,
Green Motion International Customer Services.
Everybody Very kind and helpful
Sin dal ritiro dell'auto fino alla riconsegna sono stato seguito da un gruppo di persone molto efficienti ed ho notato la presenza di un leader molto efficente
Hi Luca,
Thank you for your five-star review.
It is brilliant to hear that you found our team to be very kind and helpful.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Kiralama sorunu yaşadım. Parasını ödediğim aracı kiralayamadım.
Hi Bekir,
Thank you for your review.
We are very sorry to hear that you were not able to rent from us on this occasion.
If you would like to contact us at ics@cs.greenmotion.com we will be able to look into this for you.
Thank you for your help.
Kind regards,
Green Motion International Customer Services.
O que me levou a escolher a GreenMotion foi o fato de aceitarem cartao de debito para o pagamento da reserva.
Ao contratar o veiculo fiz o seguro total e teria em.
Plus GPS e INTERNET. O GPS não foi possivel, o que levou a erros de direção pois em certas áreas a internet nao funcionava.
O atendimento da equipe é PERFEITO, porém a gerencia precisa colocar mais funcionarios para atender, pelo menos 2 por turno para recepcão e entrega.
Hi Maria,
Thank you for your five-star review.
We are delighted that you chose Green Motion for your rental needs.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
EL MATRRIAL CON QUE ESTA FABRICADO EL PROTECTOR DEL SUELO DENTRO DEL COCHE Y EL DEL MALETERO, LO LIMPIAS PREO SIEMPRE PARECE SUCION PUS POR SU ACABADO RASPOSO, O CON MUCHOS DIBUJO DE RETIENE LA SUCIEDAD.
Hi Ana,
Thank you for your review.
We truly appreciate you choosing to rent with us and we are grateful for your feedback on the rental vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Peugeut autossa ei ollut sisätila ja ulkoista lohkolämmitintä. Jääskraappa oli pieni. Auto olisi ollut sopiva kesäkäyttöön. Olin varannut Wolgsvagen Polon. Minusta Peugeut ei ollut vastaava.
Hi Sirkka,
Thank you for your three stars.
We are sorry that you didn't find your vehicle to be what you expected. We will pass your comments on to our development team.
Thank you for your assistance.
Kind regards,
Green Motion development team.
Voiture très propre et très récente, disponible dès notre arrivée.
Restitution de la garantie sur la carte de crédit très rapide.
Personnel très professionnel.
Hi Mohamed,
Thank you for your five-star review.
We are delighted that you found our team to be professional.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Много съм доволен от представените услуги. От сега нататък това ще е моя партньор за автомобили под наем в България. Обслужването беше на европейско ниво
Hi Tsvetil,
Thank you for your five-star review.
We are really pleased that you enjoyed your rental with Green Motion Bulgaria.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Bize bozuk araba verdiler hiç ana hiç memnun değildim maalesef
Hi Memiş G,
Thank you for taking the time to review us.
We truly apologise for any inconvenience caused by this situation. We would like the opportunity to look into this matter and, therefore, we request that you contact us using the form at www.greenmotion.com/contact
Thank you for your assistance and understanding.
Kind regards,
Green Motion International Customer Services.
Voll zufrieden. Alles hat geklappt. Schnell und gut und freundlich!
Hi Wilfred,
Thank you for your five-star review.
We are delighted to hear that you had a very good rental with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Rychlá a milá obsluha, vše proběhlo v pořádku a bez problémů.
Hi Eva,
Thank you for your five-star review.
It is great to hear that your rental went well.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Půjčení a vrácení vozu proběhlo velmi rychle bez komplikací, zaměstnanci byli velice milí a vstřícní.
Mohu doporučit.
Preugodno, profesionalno, ljudski.Doveli, odveli.Prebacili prtljagu.
Hi Tonci,
Thank you for your five-star review.
We are thrilled to hear that you found our service to be professional.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Esperienza positiva. Velocità, precisione, professionalità.
Hi Gianni,
Thank you for your five-star review.
It is amazing to hear that you have had a positive experience with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Operatorii foarte ok si dispusi sa ajute daca ai o problema multumesc
Hi Vasile,
Thank you for your four-star review.
We are glad to hear that our team were willing to help you with your rental.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Alles Super, schnell und einfach.Immer wieder werde nur weiter empfehlen
Hi Nehrudin M,
Thank you for your five-star review.
We are delighted that your rental with Green Motion was complication free.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Answer: DON'T do it. They advertise low and sting you at the counter! Clerks hard sell additional insurance (they get a commission). In Glasgow, Scotland this last August, they tried to get me to pay $800 in insurance to cover a ten day rental that was about $35 a day! Many people have posted about scams where they charged unsuspecting customers for "damages" that were already on the car but the customer may not notice, like a tiny chip in the windshield or a small scratch on the door edge.
Answer: Speeding/parking tickets and police action are slow. They keep the deposit until they are sure there will be no problems with any of those costs. (and yeah, would be speeding fine + massive green motion fee).
Answer: Hi E. B. Thank you for your question. I can confirm that security deposits are automatically released by Green Motion on the last day of your rental after it has been established that the rental vehicle has been returned in the same condition as it was provided, and there are no further outstanding charges. Whilst in most cases this is available again within 10 working days, unfortunately, this can take up to 30 days depending on the bank that you use. We suggest that you contact your bank as they may be able to speed this process up for you. Green Motion's policy is to use pre-authorised transactions for our security deposits, which ring-fence the amount within your account, not charge it. This pre-authorised transaction will allow us to make charges if necessary at the end of the rental, but unless this occurs no money will leave your account. Due to the nature of this transaction, the release of these funds may not show on your bank statement as a separate transaction. If you believe that you have been charged your security deposit, please contact your bank and ask them to provide proof of the transaction as a charge on the first day of your rental so that we can look further into this for you. If this amount is still not available in your account after 30 days from the last day of your rental, please contact us at escalation@cs.greenmotion.com. Kind regards, Green Motion International Customer Services.
Answer: We booked twice, everything in best order. No problems.
Answer: Hi Steve, Thank you for your question. Please see our collection procedure for Green Motion Heathrow as follows: +++ Your Booking will be serviced by Green Motion London Heathrow Airport. For local customers: If not flying into Heathrow use Overground to West Drayton or Tube to Hounslow West. From either station use bus 222 to? The Plough? Bus stop. If arriving by car, taxi or Uber use postcode UB7 0HW. Customers flying into Heathrow terminals only: Use Hourly Hotel Hoppa Services from Terminal Bus Stops. Please make the driver aware you are hiring from Green Motion. Green Motion customers travel for free on this service. Terminal 2 - Bus stops 9 & 10? Bus H2B - Departs 30mins past the hour every hour (an extra on the hour service runs between 6am & 12noon). Terminal 3 - Bus stops 12 & 13? Bus H2B - Departs 6mins past the hour every hour (an extra 36mins past the hour service runs between 6am & 12noon). Terminal 4 - Heathrow express to T2? Bus stops 9 & 10 - Bus H2B - Departs 25mins past the hour every hour. Terminal 5 - Bus stop 17 & 18? Bus H5B - Departs 25mins past the hour every hour. Destination - Holiday Inn Heathrow M4 J4 Important notes Heathrow bus transfer time tables are regularly changed. Customers are advised to visit www.hotelhoppa.co.uk/routes-timetables/ to plan their arrival. +++ If you need anything else, please feel free to contact us using the form at www.greenmotion.com/contact-us. We hope you enjoy your rental with us. Kind regards, Green Motion International Customer Services.
Answer: I believe Green Motion are a perfectly fair and respectful company. I suspect you didn't read their Ts&Cs properly. The two customers being served while I was collecting my car had also not read/understood the conditions and were caught by surprise. The representative dealt with them firmly but fairly.
Answer: They are robbers and scammers, never think to rent a car from green motion, they will charge you thousands of euros, instead buy a new car
Hi,
Thank you for your five-star review.
It is great to hear that you found everything to be well organised.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.