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GreenMotion

Overview

GreenMotion has a rating of 4.4 stars from 1,735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GreenMotion most frequently mention friendly staff, customer service and good experience. GreenMotion ranks 4th among Car Rental sites.

This company responds to reviews on average within 2 days

Instant Feedback

5,752 reviews
+21
How would you rate GreenMotion?
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Netherlands
1 review
0 helpful votes
Follow H.J v.
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Alles goed geregeld
July 11, 2024

De auto ophalen goed geregeld, terugbrengen was het druk.
Auto was in redelijk goede staat en geen problemen gehad.

Date of experience: July 1, 2024
Natalie F. GreenMotion Rep
10 months ago

Hi,

Thank you for your five-star review.

It is great to hear that you found everything to be well organised.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Turkey
1 review
0 helpful votes
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Değerlendirme
August 7, 2024

Her zaman kullandığım bir bayii bir sorun yaşamadım güzel bir deneyimdi

Date of experience: July 28, 2024
Natalie F. GreenMotion Rep
9 months ago

Hi Uğur,

Thank you for your five-star review.

We sincerely appreciate your loyal custom.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Spain
1 review
0 helpful votes
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Muy profesional
July 4, 2024

La experiencia ha sido muy positiva. Lo tenían todo preparado a nuestra llegada a la isla. Calidad precio insuperable

Date of experience: June 24, 2024
Natalie F. GreenMotion Rep
10 months ago

Hi Lorena B,

Thank you for your five-star review.

It is great to hear that you had a very positive experience renting with Green Motion.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Germany
1 review
0 helpful votes
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Rent a car
November 25, 2023

Wir mieteten das Auto in der Nebensaison. Der Shuttle vom Flughafen zur Autovermietung lief einwandfrei; die Autoübergabe wurde zügig durchgeführt; alles Bestens.
Die Rückgabe des Autos war auch entspannt; das Auto wurde angeschaut, Tankstand geprüft - das war's.

Date of experience: November 25, 2023
Natalie F. GreenMotion Rep
over a year old

Hi Manfred T,

Thank you for your five-star review.

It is great to hear that you found Green Motion to be a flawlessly run company.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Italy
1 review
0 helpful votes
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Affidabilità e praticità
November 24, 2023

Tutto liscio nel noleggio. In aeroporto (Olbia) ho solo dovuto individuare con una chiamata il nome della compagnia alla quale si erano appoggiati. Poi tutto bene, zero coda, tutto chiaro e semplice

Date of experience: November 24, 2023
Natalie F. GreenMotion Rep
over a year old

Hi Luisa,

Thank you for your five-star review.

It is great to hear that you had a smooth rental with Green Motion.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Germany
1 review
0 helpful votes
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In Lettland gibt es unmittelbar neben dem Flughafen von Riga eine Gemeinde, die "Entry Fee" in Höhe von EUR 2,00 (Umweltprämie) bei der Einfahrt verlangt, was auch durch entsprechende Hinweise gekennzeichnet ist.

Unmittelbar im Land angekommen hat man erst einmal was anderes zu tun, als sich um diese Schilder zu kümmern.

Weder wird man beim Abholen des Fahrzeugs darauf hingewiesen, noch sind entsprechende Hinweise im Vertrag oder im Fahrzeug.

Beim Durchfahren wird das Kennzeichen abgescannt und ohne bezahlte "Entry Fee" sind jedes Mal EUR 50.- Strafzahlung fällig.

Zudem wird durch GreenMotion eine Bearbeitungsgebühr von EUR 72,60 pauschal verlangt, was als Wucher bezeichnet werden darf.

Date of experience: August 17, 2023
Natalie F. GreenMotion Rep
over a year old

Hi Gunther,

Thank you for taking the time to share your experience with us.

Unfortunately, when a Penalty Charge Notice is received, it is sent to the fleet company as they are the registered owner of the vehicle. They then charge Green Motion handling and 'Transfer of Liability' fees, which is why we must charge an admin fee in such circumstances. To clarify, this charge is not to provide you with a notification of the fine, as it is the responsibility of the issuing authority to do this. We would also like to take this opportunity to confirm that this charge is stated in our Terms & Conditions, which can be found at www.greenmotion.com/terms. We apologise for the inconvenience that this charge has caused you. Our team would be happy to look into this for you, if you would like to contact us using the form at www.greenmotion.com/contact.

Thank you for your assistance and understanding.

Kind regards,

Green Motion International Customer Services.

Italy
1 review
0 helpful votes
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Ok
June 25, 2023

Everybody Very kind and helpful
Sin dal ritiro dell'auto fino alla riconsegna sono stato seguito da un gruppo di persone molto efficienti ed ho notato la presenza di un leader molto efficente

Date of experience: June 25, 2023
Natalie F. GreenMotion Rep
over a year old

Hi Luca,

Thank you for your five-star review.

It is brilliant to hear that you found our team to be very kind and helpful.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Turkey
1 review
0 helpful votes
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Rezalet
July 29, 2024

Kiralama sorunu yaşadım. Parasını ödediğim aracı kiralayamadım.

Date of experience: July 19, 2024
Natalie F. GreenMotion Rep
9 months ago

Hi Bekir,

Thank you for your review.

We are very sorry to hear that you were not able to rent from us on this occasion.

If you would like to contact us at ics@cs.greenmotion.com we will be able to look into this for you.

Thank you for your help.

Kind regards,

Green Motion International Customer Services.

Netherlands
1 review
0 helpful votes
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Aceitaçao de cartão de débito
April 30, 2023

O que me levou a escolher a GreenMotion foi o fato de aceitarem cartao de debito para o pagamento da reserva.
Ao contratar o veiculo fiz o seguro total e teria em.
Plus GPS e INTERNET. O GPS não foi possivel, o que levou a erros de direção pois em certas áreas a internet nao funcionava.
O atendimento da equipe é PERFEITO, porém a gerencia precisa colocar mais funcionarios para atender, pelo menos 2 por turno para recepcão e entrega.

Date of experience: April 30, 2023
Natalie F. GreenMotion Rep
over a year old

Hi Maria,

Thank you for your five-star review.

We are delighted that you chose Green Motion for your rental needs.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Spain
1 review
0 helpful votes
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EL MATRRIAL CON QUE ESTA FABRICADO EL PROTECTOR DEL SUELO DENTRO DEL COCHE Y EL DEL MALETERO, LO LIMPIAS PREO SIEMPRE PARECE SUCION PUS POR SU ACABADO RASPOSO, O CON MUCHOS DIBUJO DE RETIENE LA SUCIEDAD.

Date of experience: April 2, 2023
Natalie F. GreenMotion Rep
6 days ago

Hi Ana,

Thank you for your review.

We truly appreciate you choosing to rent with us and we are grateful for your feedback on the rental vehicle.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Finland
1 review
0 helpful votes
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X
May 14, 2023

Peugeut autossa ei ollut sisätila ja ulkoista lohkolämmitintä. Jääskraappa oli pieni. Auto olisi ollut sopiva kesäkäyttöön. Olin varannut Wolgsvagen Polon. Minusta Peugeut ei ollut vastaava.

Date of experience: April 14, 2023
Natalie F. GreenMotion Rep
over a year old

Hi Sirkka,

Thank you for your three stars.

We are sorry that you didn't find your vehicle to be what you expected. We will pass your comments on to our development team.

Thank you for your assistance.

Kind regards,

Green Motion development team.

Belgium
1 review
0 helpful votes
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Très satisfait.
April 8, 2022

Voiture très propre et très récente, disponible dès notre arrivée.
Restitution de la garantie sur la carte de crédit très rapide.
Personnel très professionnel.

Date of experience: April 8, 2022
Natalie F. GreenMotion Rep
over a year old

Hi Mohamed,

Thank you for your five-star review.

We are delighted that you found our team to be professional.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Germany
1 review
0 helpful votes
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Супер обслужване
April 8, 2022

Много съм доволен от представените услуги. От сега нататък това ще е моя партньор за автомобили под наем в България. Обслужването беше на европейско ниво

Date of experience: April 8, 2022
Natalie F. GreenMotion Rep
over a year old

Hi Tsvetil,

Thank you for your five-star review.

We are really pleased that you enjoyed your rental with Green Motion Bulgaria.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Turkey
1 review
0 helpful votes
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Beğenmedim
July 17, 2024

Bize bozuk araba verdiler hiç ana hiç memnun değildim maalesef

Date of experience: July 7, 2024
Natalie F. GreenMotion Rep
10 months ago

Hi Memiş G,

Thank you for taking the time to review us.

We truly apologise for any inconvenience caused by this situation. We would like the opportunity to look into this matter and, therefore, we request that you contact us using the form at www.greenmotion.com/contact

Thank you for your assistance and understanding.

Kind regards,

Green Motion International Customer Services.

Germany
1 review
0 helpful votes
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Very good
July 15, 2024

Voll zufrieden. Alles hat geklappt. Schnell und gut und freundlich!

Date of experience: July 5, 2024
Natalie F. GreenMotion Rep
10 months ago

Hi Wilfred,

Thank you for your five-star review.

We are delighted to hear that you had a very good rental with Green Motion.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Czechia
1 review
0 helpful votes
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Skvělé
July 14, 2024
Updated review

Rychlá a milá obsluha, vše proběhlo v pořádku a bez problémů.

Date of experience: July 4, 2024
Natalie F. GreenMotion Rep
10 months ago

Hi Eva,

Thank you for your five-star review.

It is great to hear that your rental went well.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.


Eva
August 17, 2023
Previous review

Půjčení a vrácení vozu proběhlo velmi rychle bez komplikací, zaměstnanci byli velice milí a vstřícní.
Mohu doporučit.

Date of experience: August 17, 2023
Iraq
1 review
0 helpful votes
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Laganini
July 11, 2024

Preugodno, profesionalno, ljudski.Doveli, odveli.Prebacili prtljagu.

Date of experience: July 1, 2024
Natalie F. GreenMotion Rep
10 months ago

Hi Tonci,

Thank you for your five-star review.

We are thrilled to hear that you found our service to be professional.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Italy
1 review
0 helpful votes
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Senz'altro da rifare
July 11, 2024

Esperienza positiva. Velocità, precisione, professionalità.

Date of experience: July 1, 2024
Natalie F. GreenMotion Rep
10 months ago

Hi Gianni,

Thank you for your five-star review.

It is amazing to hear that you have had a positive experience with us.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Romania
1 review
0 helpful votes
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Super ok
July 11, 2024

Operatorii foarte ok si dispusi sa ajute daca ai o problema multumesc

Date of experience: July 1, 2024
Natalie F. GreenMotion Rep
10 months ago

Hi Vasile,

Thank you for your four-star review.

We are glad to hear that our team were willing to help you with your rental.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Germany
1 review
0 helpful votes
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Keine Komplikationen
July 7, 2024

Alles Super, schnell und einfach.Immer wieder werde nur weiter empfehlen

Date of experience: June 27, 2024
Natalie F. GreenMotion Rep
10 months ago

Hi Nehrudin M,

Thank you for your five-star review.

We are delighted that your rental with Green Motion was complication free.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.