GreenMotion has a rating of 4.4 stars from 1,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GreenMotion most frequently mention friendly staff, customer service and good experience. GreenMotion ranks 4th among Car Rental sites.
Hat alles hervorragend geklappt. Das Auto war ein Skoda. Sehr guter Zustand.
Sehr netter Empfang am Schalter, Fahrzeug wurde vorgängig von Eis und Schnee befreit. Und abfahr breit hingestellt.
Top Service
Hi Peter,
Thank you for your five-star review.
We are very happy to hear that you received top service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Ho prenotato oggi (28.04.24) una smart all aeroporto di Vienna per il 12 agosto... Sarò più eusastivo al termine dele vacanze...
Hi Andrea,
Thank you for your five-star review.
We are thrilled that you have chosen to rent from Green Motion Vienna.
We hope you will enjoy your rental with us.
Kind regards,
Green Motion International Customer Services.
Araclar genelde 1 yasinda olmasi, yeni ve kullanisli olmasi cok iyiydi araci alirken ve teslim ederken hicbir sorun yasamadim herkese tavsiye ederim
Hi Ahmet,
Thank you for your five-star review.
We are delighted that you recommend Green Motion and that you were pleased with your rental with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Pas de souci particulier.
Attention, il faut une carte crédit et non débit sinon vous serez obligé de prendre une assurance supplémentaire.
Hi Bendaoui,
Thank you for your five-star review.
We are very happy to hear that you had a fast and efficient rental with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Převzetí a odevzdání bez problémové. Rychla komunikace a výměna vozu při vzniklém problemu. Doporučuji.
Hi Ivan,
Thank you for your five-star review.
We are thrilled that you recommend Green Motion and that you had a problem-free rental with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
No response
No response
No response
No response
No response
Hi Onur,
Thank you for your review.
We are sorry to hear that you have not received a response, we cannot see any case open under this booking reference number on our system. If you would like to email us at escalation@cs.greenmotion.com, our team would be happy to assist you.
Thank you for your assistance.
Kind regards,
Green Motion International Customer Services.
Muy bien la atención en la recogida y fácil la entrega del vehículo. Me dieron un coche más grande que el vehículo pactado.
Hi Francisco,
Thank you for your five-star review.
We are really happy that you enjoyed your free upgrade with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Brza i nekomplicirana usluga. Auto bezprijekorno čisto. Rado sam preporučila i drugima.
Hi Natalija C,
Thank you for your five-star review.
We are delighted that you found Green Motion to be safe, fast and competent.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Dobila sam skoro nov auto, a usluga je bila jako brza i nekomplicirana. Transfer od aerodroma do poslovnice i vozač 👍🏻. Cijena isto tako jako prihvatljiva. Zelena karta nije inkluzivna u cijenu i mislim da je malo preskupa.
Prima service, locatie voor oppikken bij de luchthaven kan iets duidelijker. Maar verwarring komt ook door de twee bouwlagen van de luchthaven.
Hi Roel,
Thank you for your five-star review.
We are very pleased that you received excellent service from our Green Motion team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Lflendbidlenneidolz xonenne jdid lelbfvydi jdknen r ueielne
Hi Paul,
Thank you for your five-star review.
We are extremely happy that you chose Green Motion for your rental needs.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Die Kommunikation, die Übergabe und die Abgabe des Autos war sehr einfach und unkompliziert. Das Auto perfekt. Vielen Dank
Hi Ingrid,
Thank you for your five-star review.
It is amazing to hear that you found our processes to be easy and uncomplicated.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Cam lastik kaporta sigortasını birbirinden ayırmanız ve fiyatını arttirmaniz hiç hoş olmamış bir daha firmanızı tercih etmeyeceğim iyi günler
Hi Hüseyi̇n E,
Thank you for taking the time to review us.
We truly apologise for any inconvenience caused by this situation We would like the opportunity to look into this matter and, therefore, we request that you contact us using the form at www.greenmotion.com/contact
Thank you for your assistance and understanding.
Kind regards,
Green Motion International Customer Services.
Tired carTired carTired carTired carTired carTired carTired carTired carTired carTired carTired carTired carTired carTired carTired carTired carTired carTired carTired car
Hi Mikhail,
Thank you for your four-star review.
We are really happy that you choose Green Motion for your rental needs. Thank you for your feedback.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Assurance complémentaire quasi obligatoire trop chère mais la voiture était ok et pas besoin de vérification au retour.
Hi Jean,
Thank you for your review.
We are glad that you liked the rental vehicle and appreciate your feedback on the cost of our insurance products.
We hope that you will consider renting with us again in the future.
Kind regards,
Green Motion International Customer Services.
Guzelsıfır araç verdiler tertemizdi. çok hızlı ve kolay oldu. Yardımcı olan çalışan tüm personel arkadaşlara teşekkürler
Hi Erdem,
Thank you for your five-star review.
It is great to hear that you liked the rental vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Loueur tout près de l'aéroport, 2mn à pied,
Aucun souci avec la voiture, très bon état, bons services.
Hi Alain,
Thank you for your five-star review.
We are very happy to hear that you enjoyed your rental with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Ha sido todo sencillo, facil, atencion y trato excelente.
Pienso utilizar en futuros desplazamientos esta compañia
Hi Martinez,
Thank you for your five-star review.
It is great to hear that you had an excellent experience with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi,
Thank you for your five-star review.
We are thrilled that you chose Green Motion for your rental needs.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Complimenti: e' molto facile prenotare. Speriamo che sia facile anche ritirare l'auto e riconsegNARLA
Hi Arcadio,
Thank you for your five-star review.
We are very pleased that you find Green Motion to be number one for easy booking.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Answer: DON'T do it. They advertise low and sting you at the counter! Clerks hard sell additional insurance (they get a commission). In Glasgow, Scotland this last August, they tried to get me to pay $800 in insurance to cover a ten day rental that was about $35 a day! Many people have posted about scams where they charged unsuspecting customers for "damages" that were already on the car but the customer may not notice, like a tiny chip in the windshield or a small scratch on the door edge.
Answer: Speeding/parking tickets and police action are slow. They keep the deposit until they are sure there will be no problems with any of those costs. (and yeah, would be speeding fine + massive green motion fee).
Answer: Hi E. B. Thank you for your question. I can confirm that security deposits are automatically released by Green Motion on the last day of your rental after it has been established that the rental vehicle has been returned in the same condition as it was provided, and there are no further outstanding charges. Whilst in most cases this is available again within 10 working days, unfortunately, this can take up to 30 days depending on the bank that you use. We suggest that you contact your bank as they may be able to speed this process up for you. Green Motion's policy is to use pre-authorised transactions for our security deposits, which ring-fence the amount within your account, not charge it. This pre-authorised transaction will allow us to make charges if necessary at the end of the rental, but unless this occurs no money will leave your account. Due to the nature of this transaction, the release of these funds may not show on your bank statement as a separate transaction. If you believe that you have been charged your security deposit, please contact your bank and ask them to provide proof of the transaction as a charge on the first day of your rental so that we can look further into this for you. If this amount is still not available in your account after 30 days from the last day of your rental, please contact us at escalation@cs.greenmotion.com. Kind regards, Green Motion International Customer Services.
Answer: We booked twice, everything in best order. No problems.
Answer: Hi Steve, Thank you for your question. Please see our collection procedure for Green Motion Heathrow as follows: +++ Your Booking will be serviced by Green Motion London Heathrow Airport. For local customers: If not flying into Heathrow use Overground to West Drayton or Tube to Hounslow West. From either station use bus 222 to? The Plough? Bus stop. If arriving by car, taxi or Uber use postcode UB7 0HW. Customers flying into Heathrow terminals only: Use Hourly Hotel Hoppa Services from Terminal Bus Stops. Please make the driver aware you are hiring from Green Motion. Green Motion customers travel for free on this service. Terminal 2 - Bus stops 9 & 10? Bus H2B - Departs 30mins past the hour every hour (an extra on the hour service runs between 6am & 12noon). Terminal 3 - Bus stops 12 & 13? Bus H2B - Departs 6mins past the hour every hour (an extra 36mins past the hour service runs between 6am & 12noon). Terminal 4 - Heathrow express to T2? Bus stops 9 & 10 - Bus H2B - Departs 25mins past the hour every hour. Terminal 5 - Bus stop 17 & 18? Bus H5B - Departs 25mins past the hour every hour. Destination - Holiday Inn Heathrow M4 J4 Important notes Heathrow bus transfer time tables are regularly changed. Customers are advised to visit www.hotelhoppa.co.uk/routes-timetables/ to plan their arrival. +++ If you need anything else, please feel free to contact us using the form at www.greenmotion.com/contact-us. We hope you enjoy your rental with us. Kind regards, Green Motion International Customer Services.
Answer: I believe Green Motion are a perfectly fair and respectful company. I suspect you didn't read their Ts&Cs properly. The two customers being served while I was collecting my car had also not read/understood the conditions and were caught by surprise. The representative dealt with them firmly but fairly.
Answer: They are robbers and scammers, never think to rent a car from green motion, they will charge you thousands of euros, instead buy a new car
Hi Marita,
Thank you for your five-star review.
We are very happy to hear that you found our team to be very friendly.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.