GreenMotion has a rating of 4.4 stars from 1,735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GreenMotion most frequently mention friendly staff, customer service and good experience. GreenMotion ranks 4th among Car Rental sites.
Mitarbeiter warren sehr nett
Hilfsbereit und die Autos sind sehr komfortabel.
Très bon accueil, voiture au top, très propre, prix excellent
Hi Francis,
Thank you for your five-star review.
We are very pleased to hear that you had the perfect rental with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Tavsiye ederim gayet memnun kaldım gayet ilgi alaka var
Hi Oğuz Y,
Thank you for taking the time to review us.
We truly apologise for any inconvenience caused by this situation We would like the opportunity to look into this matter and, therefore, we request that you contact us using the form at www.greenmotion.com/contact
Thank you for your assistance and understanding.
Kind regards,
Green Motion International Customer Services.
Excelente experiencia, bom atendimento e viatura nova e limpa
Hi João R,
Thank you for your five-star review.
We are delighted that you had an excellent experience renting with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Très bon accueil, efficacité, véhicule impeccable, très bon rapport qualité prix
Hi Boivin,
Thank you for your five-star review.
We are delighted that you had an impeccable rental with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Vriendelijke mevrouw van Green Motion; alles is vlot verlopen, auto mocht wel iets netto
Hi Patrick,
Thank you for your five-star review.
We are delighted that you had a smooth rental with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Équipe très professionnelle et réactive
100 % de satisfaction
Hi Karine,
Thank you for your five-star review.
It is fantastic to hear that you had a perfect rental with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Väga kiire ja lihtne. Autoparkla on 5 minuti käigu kaugusel
Hi Raivo,
Thank you for your five-star review.
It is fantastic to hear that you had a quick and easy rental with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Sizden ilk kiralayışım süreç iyi ilerledi.İlerleyen günleri yaşayıp göreceğiz
Hi Ayhan M,
Thank you for your five-star review.
We are really happy that our Green Motion processes went well for you.
We hope that you enjoy your rental with us.
Kind regards,
Green Motion International Customer Services.
Super sprawnie bez problemów prosta obsługa wszystko zrobiłem sam przez internet
Hi Dariusz,
Thank you for your five-star review.
It is fantastic to hear that your experience with us was super efficient.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Reception à l'heure bonne attitude professionnelle. Merci
Hi Nour R,
Thank you for your five-star review.
It is great to hear that you found our Green Motion service to be good and professional.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Personnel aimable. Beau véhicule. Prise et remise rapide.
Hi Claude,
Thank you for your five-star review.
It is great to hear that you liked the rental vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Service und Mitarbeiter sehr gut! Jederzeit gerne wieder!
Hi Andrea,
Thank you for your five-star review.
We are delighted that you found our service and staff to be very good.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Olen käyttänyt yhtiön palveluja useilla reissuilla ja aina ollut tyytyväinen
Hi Penttila,
Thank you for your five-star review.
We truly appreciate your loyal customer and are happy to hear that you have always received good service.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Todo perfecto, coche nuevo, preparado a la llegada caliente, atención clara y rápida
Dommage, on peut pas appeler pour réserver à nouveau
Hi Paulo,
Thank you for your five-star review.
We are really pleased to hear that you received a friendly welcome. If you wish to book again, please visit www.greenmotion.com for our best prices.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Alles wunderbar geklappt, schnell, Auto lief zuverlässig, können es nur weiterempfehlen!
Hi Thomas,
Thank you for your five-star review.
We are delighted that you enjoyed your rental with Green Motion Crete.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Viskas buvo labai sklandu. Jokiu nusiskundimu neturiu. Rekomenduoju
Hi Egle,
Thank you for your five-star review.
We are thrilled that everything went smoothly with your rental.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Accueil du personnel super agréable ainsi que de sa direction
Hi Emmanuel,
Thank you for your five-star review.
We are delighted that you received an excellent welcome from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Gayet memnun kaldım. Sıfır araç tahsis edildi. Alırkende teslim ederkende problem çıkmadı.
Hi Cengiz,
Thank you for your five-star review.
It is great to hear that you were satisfied with your rental.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Answer: DON'T do it. They advertise low and sting you at the counter! Clerks hard sell additional insurance (they get a commission). In Glasgow, Scotland this last August, they tried to get me to pay $800 in insurance to cover a ten day rental that was about $35 a day! Many people have posted about scams where they charged unsuspecting customers for "damages" that were already on the car but the customer may not notice, like a tiny chip in the windshield or a small scratch on the door edge.
Answer: Speeding/parking tickets and police action are slow. They keep the deposit until they are sure there will be no problems with any of those costs. (and yeah, would be speeding fine + massive green motion fee).
Answer: Hi E. B. Thank you for your question. I can confirm that security deposits are automatically released by Green Motion on the last day of your rental after it has been established that the rental vehicle has been returned in the same condition as it was provided, and there are no further outstanding charges. Whilst in most cases this is available again within 10 working days, unfortunately, this can take up to 30 days depending on the bank that you use. We suggest that you contact your bank as they may be able to speed this process up for you. Green Motion's policy is to use pre-authorised transactions for our security deposits, which ring-fence the amount within your account, not charge it. This pre-authorised transaction will allow us to make charges if necessary at the end of the rental, but unless this occurs no money will leave your account. Due to the nature of this transaction, the release of these funds may not show on your bank statement as a separate transaction. If you believe that you have been charged your security deposit, please contact your bank and ask them to provide proof of the transaction as a charge on the first day of your rental so that we can look further into this for you. If this amount is still not available in your account after 30 days from the last day of your rental, please contact us at escalation@cs.greenmotion.com. Kind regards, Green Motion International Customer Services.
Answer: We booked twice, everything in best order. No problems.
Answer: Hi Steve, Thank you for your question. Please see our collection procedure for Green Motion Heathrow as follows: +++ Your Booking will be serviced by Green Motion London Heathrow Airport. For local customers: If not flying into Heathrow use Overground to West Drayton or Tube to Hounslow West. From either station use bus 222 to? The Plough? Bus stop. If arriving by car, taxi or Uber use postcode UB7 0HW. Customers flying into Heathrow terminals only: Use Hourly Hotel Hoppa Services from Terminal Bus Stops. Please make the driver aware you are hiring from Green Motion. Green Motion customers travel for free on this service. Terminal 2 - Bus stops 9 & 10? Bus H2B - Departs 30mins past the hour every hour (an extra on the hour service runs between 6am & 12noon). Terminal 3 - Bus stops 12 & 13? Bus H2B - Departs 6mins past the hour every hour (an extra 36mins past the hour service runs between 6am & 12noon). Terminal 4 - Heathrow express to T2? Bus stops 9 & 10 - Bus H2B - Departs 25mins past the hour every hour. Terminal 5 - Bus stop 17 & 18? Bus H5B - Departs 25mins past the hour every hour. Destination - Holiday Inn Heathrow M4 J4 Important notes Heathrow bus transfer time tables are regularly changed. Customers are advised to visit www.hotelhoppa.co.uk/routes-timetables/ to plan their arrival. +++ If you need anything else, please feel free to contact us using the form at www.greenmotion.com/contact-us. We hope you enjoy your rental with us. Kind regards, Green Motion International Customer Services.
Answer: I believe Green Motion are a perfectly fair and respectful company. I suspect you didn't read their Ts&Cs properly. The two customers being served while I was collecting my car had also not read/understood the conditions and were caught by surprise. The representative dealt with them firmly but fairly.
Answer: They are robbers and scammers, never think to rent a car from green motion, they will charge you thousands of euros, instead buy a new car
Hi Askin. E,
Thank you for your five-star review.
We are thrilled that you found the rental vehicle to be comfortable.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.