GreenMotion

Good experience and service from Gordon however incorrect information on website reference closing time marred the experience.

The personal were very kind and customer friendly. We got our car delivered to the airport hotel where we also returned it. Our pickup and return was very correct and easy.

The car was very clean and quite new.

Very good experience all in all.

My experience with GreenMotion was highly frustrating. It has been 35 days since I returned the hire car, yet my deposit has still not been refunded. Additionally, during pick-up, I was forced to pay a daily insurance charge, even though I had already paid for this as part of my online booking. The staff claimed that the included insurance was not valid, which felt like a scam. This lack of transparency and the prolonged wait for my deposit have left me very dissatisfied. I would not recommend this company to others based on my experience.

Great service - Only after returning the car, getting dropped off at the airport and going through security did i realise that i left my wallet in the car. Upon phoning, greenmotion got my wallet and brought it all the way through the airport to the security check (i wasnt allowed to go back out through security) Security then past my wallet to me. A life saver, as i was travelling onwards and had immediate need of it

Very easy car rental, no long queue when picking up keys, fully explained process, informative friendly staff. No problems at all, no hidden costs and easy drop off. Would highly recommend.

We hired a car from GreenMotion near Glasgow Airport in January and from the very start. The staff there (Alistair and colleague whose name I didn't catch) couldn't have done more to be helpful. We were able to upgrade the car and insurance policy with no issues at all and at less cost that I'd anticipate; Alistair ensured I was comfortable with all the controls of the car (they are on the opposite side to where they are in most Australia cars) and everything else to do with the vehicle before we left; they gave us very good advice about the roads in the area we were travelling to (eg potential weather effects etc, as well as directions and ideas about places to go); on our return they very quickly processed the car and return paperwork and shuttled us to the airport without delay. The car itself was a great little Peugeot, very smooth to drive, economical on fuel use, and just the right amount of power for the roads we were using. We were very happy with our experience and will use GreenMotion again in the future.

Green Motion was the best for me in the way they handled customers. From the online experience to the front desk team, they are just awesome and a place to go if you need to hire/rent a vehicle at competitive prices.

They also offer car drop-offs and pick-ups within the vicinity of their offices, which is absolute convenience.

A really good experience, was greeted quickly and the check back / hand in process was easy and straight forward. A quick and efficient service between the airport and car collection depot also.

Only feed back I'd offer is make sure your credit card has at least three months before it expires. This wasn't clear and caused an issue for me when collecting the car. Its probably buried in the T&C's but I didnt see it

The pick up driver was prompt, friendly and helpful on a cold dark and wet night. Mohammad at reception was the best salesman selling me an upgrade and insurance which I normally reject. He insisted that I take photos for my own piece of mind and upon vehicle return these were accepted as evidence of prior very minor damage. Return was friendly, easy and prompt with another friendly and helpful driver. The service more than compensates for the small inconvenience of being off site.

We had left a seat coustion in the front seat for my wife's wheelchair. I called it in to the front desk and was told that I had to contact the email side of your company first. I did that and had no luck finding it thru them. I also contacted your main online support service and was told to contact the spot where I dropped off the car. I did that and with no help was told to go online.

I have been very impressed and have also told friends and family about the quality and how easy and efficient using green motion is I will continue to use green motion in the future and thank you for their service

Pleasantly happy with the service and the car. The only thing that was a little bit off, and for that I don't give a 5 star, is that the location of the garage was far from the airport. Other than that all was ok.

Green Motion debited my debit card of £400 in order to secure their Excess Insurance. 19 days since returning the car, I still have not had a refund. I've always been very satisfied with Green Motion in the past, but this time I was forced to use a debit card since my Credit Card was blocked for some reason. Because of this I had to take out Green Motion excess Insurance for £200 even though I had excess Insurance and incurred a debit of £400 on my debit card. When I collected the car, the oil warning light was on, so they changed the car. This car had low tyre pressure light on, which they "cleared" before I set off. 2 days later I realised that one of the tyres was almost flat. Pumped up at nearest garage and reset tyre pressure system. Tyre remained ok until I returned car 4 days later.

Rapid Pick Up and Drop off, good quality car, everything very smooth. Very helpful staff - I left a pullover in the car last time and they kept it for me till next rental.

3rd time I've used Greenmotion recently & each time has been excellent. The cars are clean & new. Prices are great. I had to extend a booking which was easy (1 email). No pressure for CDW insurance and no hard sell. I will use Greenmotion before I use other hire firms.

I had a Skoda Kamiq, which was totally fine for 1 or 2 incl. Baggage. Only negative thing was the aggressive sale of additional services (unlimited mileage, insurance, refueling service etc.) After rejecting any further services everything was perfect. Nice car - nice trip!

Good Experience, staff were helpful. Car was exactly what was ordered. Returning the car was quick and simple, deposit returned with no issue.

I received a car in very good condition. It has been wormed as it was very cold outside. The pick up as well return was easy.