GreenMotionReviews 2,325

Never hire from GREENMOTION car hire. We had a car on hire from Glasgow airport. I wanted to extend the hire by one day, I was quoted 100 pound over the phone for one day. The ordinal hire was for 8 days for a total of 71 pounds for the 8 days, I said yeah to the excessive amount as it was easy to contiine the hire, however they took 200 pounds from my account and when I asked them to return the money to my car they total me this what was quoted over the phone! I can assure you this was not the amount quoted!
They also took another 450 0pound on the return of the car for scrapped alloys, we never scratched them.
THIS COMPANY ARE CON MEN- DO NOT USE THIS COMPANY!
The only reason I gave them a one star as it's does not have. 5 or0.0 starts!

Rented a car in milano central station, had a nice conversation with the 2 ladies at the desk.it was very cheap and i took photos, cause it was full of scratches, which were not mentioned. They upgrated the description. 3 days later i took the car back, and they told me that everything was fine. I was anxious cause they kept a 1500 euros deposit from my credit car.One month later i called them to ask why the deposit wasn' t refunded yet. They told me they had a problem'they would do it in few days.So it was.one week later they withdrew 72 euros from my credit card. I called them and they told me there was a scar in the car. I told them it was not possible. I could prove it with the photos i had. Then they told me that the damage was in the interior of the car?. I should call again to get to a supervisor... next day the damage was under the car... i gave up... beware of these bandits

We just hired and returned car in London - I and many others we witnessed have experienced such poor service AND WORSE total rip-off when return car. They tried to charge me GBP 2,000+ excess (when rental cost only GBP 300) for so called stone damage which I strongly disagree with. It was impossible to see and needed to look thru radiator grill to see it! We had no issues with car, so really doubt their claims... However they already have your credit card and no choice but so sign car rental return form. It no surprise they are low-cost since they make their Profit thru charging customers on the return

I have rented many cars in my lifetime, never had an accident, never had to file a claim for damages - until I rented from Greenmotion.

In March 2017, I rented a Fiat Panda at the airport Rejkavik, Iceland for 3 days.
It was around 6AM in the morning when I picked up the rental, still dark out.
The staff there did an inspection in the dimly lit outdoors and documented all was fine with the car. On the highway to my hotel, I noticed a tiny crack speck on the windshield that was apparently missed by their staff during the inspection.
Really- it was small/tiny crack and I didn't think much of it.
I drove the rental for 140KM (87 miles) for the 3 days.
When I returned it, they found 2 of the tiny cracks on the windshield and an expire front driver side parking light.
They went and charged my credit card for the "damages" a total $892 US dollars (after conversion). I was angry.
Almost $900 for two tiny "cracks" that had existed before I had the rental and an expire bulb, ridiculous! There were no other issues with the rental.
Never again!

Renting a car? Beware of GreenMotion!

We have had a very bad experience with Green Motion. We booked a rental car from Bologna airport. Our flight time was changed by Easyjet and, as a result, we arrived in the early afternoon (rather than original booking for the morning). When we arrived, we were told that the company had cancelled our booking and that the car had been rented out to someone else. In addition - the refused to refund the full rental fee that we had been pre-paid in advance. This left us sitting in Bologna airport with distressed young children at the start of our holiday without a vehicle and we ended up paying double to hire a different car on the spot. We sought to get help through the Green Motion customer service team, but they have refused to engage with us and have simply quoted their terms and conditions. I am extremely angry with their approach to this incident and their unwillingness to refund our pre-payment despite the fact that we were only a number of hours delayed and they suffered no loss by immediately renting the car out to someone else (at a higher price). The terms and conditions they quote were also not highlighted at the time of booking and are hidden away at the bottom of terms on their website. It almost feels as though they have designed their cancellation policy and the way it is available to customers as a way to catch them out. I will never use again and I would recommend avoiding them at all cost.

Booked via economycarrentals unfortunately got Green Motion. They are forcing you to buy tool road device which is not at all necessary if you do not intent to use tool roads - which was my case. The girl (Hispanic) was rude and when she saw i am not going to pay the extra tried to make me pay penalty for arriving before time.

At this stage i told her i am not interested in their service and left. The guy before me paid 129$ extra for a device that costs nothing. I lived 3 years in florida and my monthly tool never exceeded 10 $. Green Motion is a rip off. Stay away.