Green Dot

I was issued this card because the check cashing place didn't have funds to cover my check, after she went through the whole process of verifying. EVERYTIME you use the card they take out 1.95 for using it. They told me if I went to Walmart to get money it was free. No, it wasn't. Again, I Should've taken all the money off of the card but I didn't want to carry that much cash. I didn't know about the charge until after I looked at my account and was left with 6 dollars. So disappointed. Will never use this card again.

I purchased a card to pay my bill and it kept declining so I called the customer service to find to be told that you can only use it in stores so now I'm not going to be able to pay my bill. I'll never use this card ever again so I gave them one star but they do not deserve that one

I tried greendot for a short time. I initially loaded $20.00 on my card.
I spent $5.12 out of it and found I had zero balance in just 1 week. So where did the $14.88 go? I guess into their pockets. I closed my account upon finding that out.

They people working there seem to have know clue how to do their jobs. They pass you from one person to the next and then decide to tell you there's nothing they can do to get you your money back because they can't file a dispute until the transaction is not pending. But the pending transaction won't go away until they do something on their end as I here already confirmed several times with the other company it's canceled on their end. Switching card companies as we speak. They need to be sued already. Idiots

I have been on the phone for 3 hours with the dispute department and haven't been able to get through to them.I'm very dis with green dot now.This is the third day I've been calling and still no answer...they owe me money and want them to add it to my card and nobody answered it says under 3 minutes Ive been on the phone this round 34 minutes and still nothing...there customer service is poorly they have no clue what there doing...I was considering on going back to use them as a bank well they blew that...not to happy with greendot at all..

After I loaded the money on the card they told me I would not be able to purchase anything online only in stores. Be aware they will ask you your social security number birth date all your information to register the car to find out if you can use it online.

God help you if your card is stolen and used. These people make you jump through hoops only to deny your claim. I even found the thief and had them arrested. Then I was told to get my money back through the court case.
Run from them!... and don't look back!

I'm have been with green dot for 10 years an I'm definitely not satisfied. I have had taking off my an filed a dispute an got nothing back. I've lost a lot of money over the years. I wouldn't recommend Green Dot to no one they are horrible. I'm soon working on it right now. They better customer service too they are polite at all rude..

Bought a VISA green dot card added 350.00 plus the cost of the card. Went to activate the card and it would not activate I registered the card as well still unable able to use. Called customer service for help representative was unable to help or reassure me. They just said keep trying. So sad I was taking my 6 year old to Magic mountain for his birthday and needed a debit card for transactions. I went back to Walgreens where I purchased the card and they said they could not help me. I told the representative I felt like I got scammed and want to file a report with the police station she said "you can do that if you want to."

I still have not received my refund from a deposit to an account that was supposed to be closed according to customer service. They still were charging me fees and never closed my account, then took money that did not belong to them. Watch your accounts closely and make sure when ask for it to be closed thats it's closed.

I bought a card at a Walmart put 225 dollars on it,now I have been trying to activate it for about a day now and it won't activate. It keeps setting up an account with a different card I'm really frustrated, if I could I would give greendot 0 stars. I do not recommend this card to a single person

Please don't ever get a green dot card! EVER! These people take your money, act like they are resolving your issue and never do! My card was declined the day before thanksgiving an they told me they will resolve the issue in a hour to try again and still it wasn't fixed a week later I'm still not able to buy food! They are no good! NO GOOD! I wish I can give them a negative star

I have had $282 and up card that green. Refuses to give me back I've already sent them my ID everything they requested and I still haven't got my money it's been almost a week more than time is allotted and these people think they can do what they want to do whenever they want do not use them do not refer to a friend or nothing we need to shut this company down.

I bought a green dot prepaid Visa card on January 1,2023. I tried and tried to get it working and they told me that they aren't affiliated with that card anymore. And that they would issue me a refund for the $51.97 in the form of a check that I would receive in 4-6 weeks. Spoiler alert, March 8,2023 I am still waiting for my money back. To add insult to injury, I received an email on February 23 stating that the research team has investigated my case and would like to talk to me about a resolution, so I called the number on the back of the card. When I called the second time the guy told me that my case had been closed but he would open a new one for me. Now I can't get anyone to answer the phone! Don't use green dot for anything! Take it from me or all the other reviews this is a bull$#*! money stealing overseas 'help call center'. What a joke. I want my money back. $51.97 isn't a lot of money but it's everything when you don't have anything.

You can't add it to cash app, you can't make online purchases only in store, you can't withdraw from the atm or nothing. Absolutely $#*!ing terrible. They lie on their website people I'm telling you I've used this business because I absolutely had to and I got $#*!ed every time. I know every in and out about the business and it's $#*!ing terribly ran and the customer support is all from another $#*!ing country and take 2 minutes to say one damn sentence. $#*! Greendot.

I had $40 in my acct. Getting a $226 refund. Next morning wake up to $140 more. Then they erase the transaction off history. Call them, speak to "supervisor" she Tells me there is no return for $226 submitted. So they gave me $140 of my refund, erase the proof for $226 then when I call her out on stealing $76 of my refund she drops the call takes me off hold and leaves me sitting on the line. I luckily have screenshots of this refund to be for $226. This bank robs you of your money then when you have proof to call them out on they mark your phone number to do not answer and hope it just gets resolved. Well no not okay, I will be contacting an attorney friend to see what I can do to make sure you innocent ppl like me don't get robbed by them. Honestly to many messed up problems I've encountered in the 1 month I've banked with them.

I received a gift debit card purchased from Walmart, I saved it until a time I needed money.
I activated it and found out someone had hacked greendot card codes and used over $80.00 on it
The card was secure and still in original protective paperwork when I activated it.
After several unsuccessful calls to their customer service I asked why they were denying reimbursement. They gave me no reason other than to say, what I saw on line myself that it had been used. I was not allowed to talk to their "investigative department" or a "dispute department" supervisor. So at this point I am without my $80. Plus monies. So sad
I am surprised that Walmart does business with this company.
Signed,
Down and out money

Please people listen up before you consider green dot for your banking needs you need to know they do not honor their word and they do not protect your money. My wallet with all my cards and id and such was stolen and they used my card without my consent or knowledge I filed a police report and sent a the info to green dot and my dispute was denied why? I don't know how they can deny it the facts was sent to them they also tried to settle my dispute without any of the info they asked for I'm pissed and green dot sucks any ideas on what to do about this besides hiring an attorney?

I just got this card from Walmart at Christmas. I put $100 on the card at Walmart. It was a present for my son. Fast forward...to this day I can NOT get the card to register, nor can I get anyone on the phone! It's ridiculous. And forget on-line. The website does NOT work. I even tried to email. I guess I have lost my $100. Thanks, Green dot...you will NEVER get another dollar out of me! And I will be contacting the better business bureau.