Green Dot

I understand to charge to take money off your card but to charge to add money and to spend your own money is ridiculous and greed I don't recommend this to NOBODY green get y'all sh! T together and do better... if I could this would of got a negative 5 stars

I have been fighting with Green Dot for over 2 weeks for a refund they seem to be refusing to give me. They have horrible customer service. And after they hung up on me they hit me with 2 overdraft fees I wouldn't have had if they would just give me my money. Never use Green Dot

This is the worst experience ever. I purchased a prepaid card for my 18 yr old daughter for having money for emergency on it as she is flying to another state. They said they couldnt verify her information even though she sent a photo of her ID she provided all info. So card is worthless she cant pull money off of it she cant use it on internet or over phone she cant recieve cash back. Oh but in there email they say she can purchase another card and apply again. I am so mad right now it is really hard keeping this clean. In my opinion that screams a money scam they want people to have ti go buy another card so they refuse to register first one. Well I wont ever purchase another green dot card and I will discourage anyone I know from purchasing another one. And I know alot of people. Akd when they here about my daughter in tears just for that alone everyone I know will spread the word. So piss off greendot.

Very dishonest and lie to customer's and try to hold on your money. They will not let you transfer money to other cards and the fees are stupid. This is a completely wrong place to put your money. So easy to deposit money, and almost impossible to withdraw. Thanks to gavibrenaid.com, they helped me get my money back from them. Report them now to gavibrenaid.com, if you also want to get ur money back.

A scammer hacked my email and asked my employer to send my paycheck to a Green Dot account. I called Green Dot to see what was up and it seemed as if the reps (I tried three times after getting hung up on twice) were either completely clueless or in on the scam.

I put 400 dollars in this account this morning got a lift ride with it they locked the card. Then wanted my ID uploaded twice I did this with my passport I was told the account was closed. And I can't use this bank anymore. Where is my 400 dollars I'll be calling a lawyer.

I just went through two months of misery because of this company! For all of you with issues getting your money back, you need to file a complaint with the Federal Reserve Board in San Francisco. They are the ones monitoring this company for now. When Green Dot moves it's corporate headquarters to Austin, TX, it will probably be overseen by the FRB there. I am not allowed to include the contact information for the FRB here. Google it.

GOOD LUCK! I spent TWO MONTHS going back and forth with their call center, with their agents reading from scripts, and telling me they were "so sorry for the inconvenience", and "send documents"! UGH! The FRB can help! Contact them!

DO NOT USE GREEN DOT for any reason! My debit card was hacked and am struggling to get my money returned-given excuse after excuse, no one speaks English, and their corporation phone numbers listed are FAKE, saying I've called the wrong number! I'm a disabled veteran living on a small compensation and my entire monthly amount is now gone! How do I pay for rent, phone, food, etc?! I'm by far not alone with this problem, read their reviews! Has anyone out there been successful in retreating their money?! If so, PLEASE share that info!

Wiuldvecgiven them 0 stars!
I have been trying to get my tax refund, since April 2022.
I have been given the run around, been lied to, mislead and totally disrespected!
Noone has helped me. And they are refusing to give me my hard earned money... you can never speak with anyone and after 5 months, I will have to get an attorney to recoup my refund
One lawyer I spoke qith mentioned a Class Action suit against this company

Well i had over 100 bucks in my vault someone hacked into my online account changed all my info sign in password address phone eveything, then green dot i called they closed all accounts and card but then said i had to submit pics of my ID and a utility bill to get my money back and I had to mail a dispute letter in which I did now lets see how long it takes if i ever get my money back my advice is use paypal or something. Getting hacked like this sucks and you likley might not get your money back or it will take a long time and you'll have to submit and or mail bunch of bs. Say no to green dot.

Avoid green dot unless you like being charged a fee on every purchase even online & like having a 3000 month teller withdrawal or atm withdrawal fee a MONTH which in other words like your money being dished out to you. To avoid problems avoid green dot at all cost

PLEASE BE ADVISED... I will be losing my job because these theives have lied to me since March the 9th. But they are very very sorry about my situation, the first specialist I spoke with told me he had cancel my card but it would be ok because I could easily generate a barcode to receive money. I've missed 2 days of work because I have no way of. Getting fuel from the 850.00 I have on my account, but again they are very sorry. I only have to wait for 2 more days before I'll have new card. That will be awesome because I won't be employed. I wish their call center was close to me... or maybe I don't... I apologize for the threat Mr. Greendot. Lol

I work for a nonprofit. Requested vendor banking information for EFT payment. Received email with GreenDot routing and account info. Quickly realized that the sender was not the vendor (masked mispelled email addresses). Called the Vendor and they verified... NOT THEIR BANK. Tried to contact GreenDot... thought they might like to know. Phone doesn't get answered, have to login to chat, to report fraud you have to enter card and CVV. What a waste of time... be vigilant!

Late told me to wait until 5am when the fraud department opens to hav my blocked taken off my account did tht got no answer until 8:19 am, then was told again tht they could, my call got transferred then it went to we can send a check they hav held my $400 for 2years n still hav not got check & ppl on phone spoke broken English all of them

At the beginning of September, I had fraudulent activity on my card. I contacted Greendot and they immediately shut my card off. I was told what types of supporting documentation to send them, which I did. From here it has gone down hill. I am constantly told that my documents are not satisfactory and such, so I get better documentation and resend. Finally, they approved it and sent my funds to my CLOSED card. That does me no good. Sine this point, I am constantly told that a paper check will be sent. I have received no check at this point. Today, I was told my account has been closed due to lack of proper documentation. I have resent this documentation again today, but it is Saturday and no one will approve my documents until Monday. This is a constant circle

On the card it tells you the only way to register your card is online so you must first have equipment and a firm understanding of electronics to use the card which I do, but every time i enter the website number is says there is no such website. So I searched for a greendot home page which i found, it also has a a register button you may press but when you press it, they take you to another page where you apply for a credit card and you must give them your credit information.

Well first off you have to pay to put money on it and if you withdrew mony you have to pay green and the ATM. To top things off if you rent a hotel and use there card just for a down payment that gets refund to you green dot holds on to your money almost three weeks after you are refunded. Just thing how many people that they hold there money and how much interest they make bye doing that