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Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
This summary is generated by AI, based on text from customer reviews
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Password in my vault isn't working - tried requesting a new one but it's lagging - so logged in as guest. Hopefully I can change the password without ordering food.
Dealt directly w/Stella previously. It was easier.
Everytime I try and order this makes me reset my password and then the reset code never comes. It is so frustrating.
This website is frustrating to use and there is not the full menu of the restaurant and I had to click around to find it listed under Catering!
Great site, very easy to use. Would love it it didn't timeout so quickly and if group ordering was available.
The Roti Canai was absolutely delicious. I also liked the Mee Siam meal; I could have used more spice so next time, I will order spicier. I very much enjoyed both meals.
It works, but is not the easiest mobile web experience
The iOS app does not let me select my card expiration date; it appears to be rendered white text on a white background. It's also hard to navigate to the items in the current order (cart).
The address bar doesn't allow periods for abbreviations like Rd. Or Apt. An option to scan credit card or use Apple Pay would prevent frustrating number mix ups using the keyboard.
The order was taken even before the restaurant opened and delivered on time!
One issue the bag was leaking through. But the food was still hot. I would use that company again.
Credit card auto fillin didn't work.
It didn't show the amount of tip after I picked the percentage (or the total).
Did not get notified when the order was ready. I had to go to the restaurant in 30 min and check if my order was ready
Easy, quick - everything I want in online ordering!
Please allow searching for restaurants (rather than by address)
Delivery was nice and food was good too
But the biryani didn't come with gravy/paste, it was fried chicken and rice.
Closing the order screen to go back to the menu and keep ordering required clicking. It was not possible to increase number of items ordered easily.
One of the easiest sites to use. I also like that this site does not require you to join or charge you a "user fee."
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members