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GrabullReviews 2,614

4.1

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Grabull Reviews Summary

The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.

This summary is generated by AI, based on text from customer reviews

quality
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Massachusetts
1 review
0 helpful votes
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Difficult to navigate, doesn't show final price or cart contents at the place order screen.

Date of experience: February 26, 2022
Massachusetts
2 reviews
0 helpful votes
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Easy to order
February 25, 2022

Easy to order. Easy to pay. Easy to pick up. No problems.

Date of experience: February 25, 2022
Massachusetts
1 review
0 helpful votes
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LaCasia's
February 24, 2022

Easy app, to use. Great food (even though salad was wrong) fast delivery.

Date of experience: February 24, 2022
California
1 review
0 helpful votes
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I would like to be able to search for menu items. Otherwise great app. Very simple and easy to use.

Date of experience: February 23, 2022
Massachusetts
2 reviews
0 helpful votes
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Very easy and simple interface compared to other online ordering sites that I have used, and I have used a lot of different ones. This site is by far the best and easiest setup.

Date of experience: February 21, 2022
Massachusetts
2 reviews
0 helpful votes
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Excellent
February 20, 2022

I was trying this place out because I received a coupon for half off one entrée, it did not work but the food was still very good :) I would recommend the butter chicken, lamb biryani, and the samosa's

Date of experience: February 20, 2022
Massachusetts
1 review
0 helpful votes
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Very good app
February 20, 2022

Very good app. The menu loaded quickly and the payment was easy.

Date of experience: February 20, 2022
Massachusetts
1 review
0 helpful votes
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Clunky interface
February 18, 2022

Clunky interface. My order said "Grilled chicken" without specifying whether it was a burritto or quesadia. No place to order hot sause.

Date of experience: February 18, 2022
Massachusetts
1 review
0 helpful votes
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Use Google pay
February 18, 2022

Use Google pay. Hate having to enter a credit card!

Date of experience: February 18, 2022
Massachusetts
1 review
0 helpful votes
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Great service
February 16, 2022

Reliable and dependable- food was excellent and we would order thru them again

Date of experience: February 16, 2022
California
2 reviews
0 helpful votes
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First time on your menu, little confusing at first

Date of experience: February 13, 2022
Massachusetts
1 review
0 helpful votes
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It was hard to select pick up, not a full menu for selection has to write in the added ingredients.

Date of experience: February 13, 2022
Massachusetts
1 review
0 helpful votes
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Great
February 12, 2022

Great great great great great great great great great great great great great great great great great great

Date of experience: February 12, 2022
Connecticut
1 review
0 helpful votes
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Not what it used to be
February 12, 2022

Deliworks is not the best anymore, I looked at it and thought to myself and said what sandwich?

Date of experience: February 12, 2022
California
1 review
0 helpful votes
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Easy to use, lags less than Doordash
February 10, 2022

Easy to use, lags less than Doordash. Wish it had been pictured next to items though.

Date of experience: February 10, 2022
California
1 review
0 helpful votes
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Almost perfect
February 9, 2022

My smoothie was the wrong flavor and no pearls when I requested for it.

Date of experience: February 9, 2022
New York
1 review
0 helpful votes
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No problems!
February 8, 2022

No problems! Always good food, good service! I have to get takeout any time I'm in the area.

Date of experience: February 8, 2022
Massachusetts
1 review
0 helpful votes
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When I ordered and tipped I assumed I was tipping the driver but only half of my tip went to the driver.

Date of experience: February 7, 2022
Massachusetts
1 review
0 helpful votes
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First time ordering from this app
February 6, 2022

First time ordering from this app. It was very easy. Says food will be delivered in 40 minutes. Stay tuned…

Date of experience: February 6, 2022
Connecticut
1 review
0 helpful votes
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Site worked well but wish there were more details for each menu item

Date of experience: February 6, 2022