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Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
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Poor mobile optimization. JavaScript errors visible. Month date format confusing
There isn't a way to save credit card information. Also when I select the coupons in the order screen, they do not apply at checkout.
I have ordered here before and dined in the food is great!
I'd like a menu with description of the choices. It was hard to decide what to order since only the name of the item was displayed for choices.
Would love to review order prior to entering card information
Good food, although the menu is not as interesting as it used to be. I don't understand why the restaurant doesn't deliver to my address when I live four blocks away.
I wanted extra duck sauce but was not able to enter my request.
Its Good and quick, was able to place order with ease
I don't like how you can't see the breakdown of your bill until after you pay
Food never delivered and done nothing about it.Never use this service. Not worth the hassle.!
So far so good! Thrilled with the ease of ordering
100 but I don't want to enter 50 meaningful characters
Ordering process was not too difficult or time-consuming
Seems slow. Would like order summary prior to placing order.
Love the menu item descriptions are clear, unlike other delivery sites.
Need to see total order and discount applied in the Place Order page.
Only after I order I find out I my order will not be ready for 119 minutes. This is at 1:40 PM not the lunch rush.
Overall the experience was fine! I didn't like that you couldn't track your order in the process. It just showed up, which made me uneasy while waiting.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members