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Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
This summary is generated by AI, based on text from customer reviews
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It took several tries to complete the order. I almost gave up.
The company needs to invest in a better user interface.
Easy to order. Not happy with fee for a self pickup order!
Well it said 20 minutes and after I placed order 55 minutes
This so far so good. I do recommend people to use it and try it out.
Just ordered let's see. Would be nice to know how long before the food comes?.
My experience with this site was easy and QUICK! I think all restaurant sites should use this tool!
Your website made it fairly easy to find items and place my order however I didn't know whether grabull was a delivery service or a scam ripoff service, so I had to look you up to find out.
The restaurant's food is as good as always. Delivery has never been disappointing.
Tough to sign in - hidden fees - and then 40 minutes for a cold sub?
Works fine. Some garbage text in UI sometimes (request is leaking onto the rendered page) but it's simple an usable, so no complaints.
Seeing unfriendly /non user- facing messages on screen otherwise good
Thank you for not making me make a profile just to order to go once. I'm annoyed that you default a tip for takeout. That is a turn-off, eventhough I'd like tip anyway. Better yet, just pay staff fairly.
It would be helpful if there were descriptions in the menu
It was possible to translate to my language. Easy to use app.
First time using this site we will see how things go from here.
I asked for pickup at 5:45 and it says ready in 25 minutes which will be 45 minutes too soon.
Your address instructions don't allow punctuation. Your credit card form won't auto fill.
Credit card information wouldn't auto fill.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members