goop

So I read the marketing language about how the Goop eyeliner is natural-looking; I bought. It arrived and found that it applies in a big thick line, kind of a 1950s prostitute look. No return labels are included, it had to be emailed to me with a note that if I used the company supplied label, my refund is docked $10. So I paid for my own shipping back to Goop. The refund is still $10 less than I paid. The best part is the note that says, "We made you whole". Hardly. The whole thing is complete baloney.

If you want to spend money on life style items that are not only non-scientific but also potentially harmful to you, this is the place to do it! If you're the type of person that believes that vaccines are bad for you but still rely on the health care system to help you with your ailments, this is also the store for you. Goop is for gullible people who have too much money on their hands. Do yourself a favour, instead of spending here, place your money in a low-cost ETF and shelter it in a tax favourable account. It'll help you more than (for your retirement) than spending money on this site will.

This takes manufacturing a demand to new levels of ingenuity. It did smell quite nice though. Ouch!

At $60 a bottle for olive oil I was expecting it to come in good shape. The bottle was completely bent, dented, and distorted. I was hoping it would hold up for the price, super bummed. Took quite a while to ship with terrible customer service and no tracking, my package was put through the ringer before it finally got to me.

While browsing the Goop site I decided to take a look at some of her clothing. All I can say is... boooorrring. The site offered a SACK dress with shoulder straps for a whopping $276. Are you KIDDING me? WHO would pay that kind of money for some shift that could easily be sewn in less than an hour for pennies on the dollar! Just INSANE pricing on mundane clothing choices. Evidently Gwenneth believes she can sell this kind of crap for big bucks because she's rich and famous. Anyone who falls for it is just plain stupid. Take the money you would have spent on those boring, wayyy overpriced clothes and give it to someone who needs it.

In a nutshell - I ordered an outfit on Goop for just under $1000. While they had no problem charging me immediately, they still had not delivered the outfit more than 45 days later, when I started seeing it in shops all over Los Angeles. I then read the fine print that said it was a pre-order and would not be available for another week or so. FINE. I emailed to cancel my order which I figured would not be a problem because it was unfulfilled, and had been for so long. The request was clear but I received an email back politely asking if I wanted to cancel the order. Um... yes, that's what I want to do because I need the outfit now and will just hop over to any shop a mile away and buy it and skip shipping fees... and have it NOW. No reply. I email again. No reply. One week later, they finally cancel order. Refund has not appeared on my card. Don't most sites wait to charge until they ship? I shop online at a lot of sites, big and small and found this site appalling. Just because Gwyneth owns it does not mean they can treat customers like crap!

Don't waste your $$$. I purchased the trio lip gloss. One came melted. Used the others and found it very light and didn't stay on at all.

So I just had the opportunity to watch Gwyneth Paltrow's GOOP segment on the PRP facial and PDO Threads. I am so disappointed in what I saw. If this segment were to be compared to one of her candle scents it would have to be called This Smells Like My $#*!. What she shows is complete $#*! and not even accurate. Her PRP facial was super super $#*!ty and done with a $#*!ty system that is the equivalent of something you would find in a high school chemistry lab. No safety glasses or mask worn by the provider doing the procedure either. They claim to have done PDO Threads and in reality showed PDO Cogs, not threads. Cogs are a pretty aggressive treatment and NOT a good representation of how easy PDO Thread placement can be. Plus the woman looked horrible after the Cogs were placed. In my personal opinion Gwyneth Paltrow should stick to making candles and if she ever decides to do another segment on PRP or PDO Threads perhaps seek out real professionals who not only do what they say they are going to do, but do it correctly. I firmly believe her segment will scare the $#*! out of my clients and unfortunately prevent them from trying these amazing procedures. I can not stress how horrible this segment.

I bought the double sided vibrator. Fully charged, DOESN'T WORK, never used, no returns. $95. What a rip.

No response and terrible customer service. You you pay a fortune and the jar is only half full! Ridiculous!

1. I placed my first order with Goop online and received a website error when trying to finalize my order. 2. Contacted Goop and was told the reason was that they didn't have my billing address, so I gave it to them for them to enter and "force my order through on the backside." 3. To my reply with my billing address, Kelsey responded that the item I ordered - which was available when I placed it in my cart - was no longer available. 4. I asked why the subscription option which was available over the weekend when I placed the items in my cart was not appearing to provide the regular service and lower price. 5. Melisa responded subscriptions were no longer being offered for one of the products and that when the item was back in stock, the subscription option would once again be available. 6. I responded that the subscription option was also not available for the other item in my cart which had also been an option when I placed it in my cart. 7. Melisa then responded that they had turned off the subscription option for its Goop line. 8. Melisa, the "customer experience" representative completely disregarded that all items and options were available when I placed the items in my cart a day or so ago. 9. When I told her that for the first time I had ever placed an order with Goop and that I found the whole thing very frustrating, she replied in total "We sincerely apologize for your poor experience." I expected more from Gwyneth's modern life business. These people, especially Melisa Lerner, have no class and no sincerity. SoulCycle would never treat its customers like this.