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GolfNowReviews 486

1.4
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GolfNow Reviews Summary

GolfNow has a rating of 1.4 stars from 486 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GolfNow most frequently mention tee time, customer service and hot deal. GolfNow ranks 112th among Golf sites.

service
110
value
108
shipping
45
returns
75
quality
86
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Mexico
1 review
0 helpful votes
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Course refused payment
December 22, 2019

I made a reservation prepaid for 2 golfers at Isla Navidad course Mexico. We arrived at the course and we were told that they do not accept prepaid from golf now as they are owed a number of unpaid rounds from Golfnow and would not honour the reservation number. I have made several attempts to contact them to reverse the charge and have had no luck. DO NOT PREPAY WITH THESE PEOPLE. Only pay at the course

Date of experience: December 22, 2019
Florida
2 reviews
1 helpful vote
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Booked a hot deal on line! Just prior to reservation was hospitalized. Golf Now would not refund the reservation charge. Horrible policy; horrible customer service. Buyer beware- never use GolfNow

Date of experience: December 3, 2019
Minnesota
1 review
0 helpful votes
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Just now

PLEASE

PLEASE, DO NOT USE golfnow. You may save a few bucks here and there on a few rounds, but all it takes is a need to make a change and you'll lose way more than any savings or convenience you previously had. Seriously, I've spent $230 on my last two tee times where in one I had to cancel it, and the other I put in the wrong date and wanted to change it. No refund in either case.

DO NOT USE GOLFNEVER.

Date of experience: November 12, 2019
New Jersey
1 review
1 helpful vote
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Cancelled my GN account
November 8, 2019

OMG, customer service at Golfnow is so horrible, I just cancelled my account. I tried to book a tee time Sunday and accidentally selected Saturday. By the time I realized it, they had already charged me the booking fee and booked the tee time. After 4 fricken hours of trying to contact them and get this reversed or moved to Sunday, I give up and GN can go to hell! They will never get another $ from me.

Date of experience: November 8, 2019
GB
1 review
0 helpful votes
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Absmal customer services
November 5, 2019

I have tried each and every one of their tel. Numbers over 2 days to say I have been charged TWICE for a 2 ball at The Preserve in Tara, Sarasota. The answering machine just told me there was a 2 hour wait! What a con! They obviously know no-one is going to hang on for 2 hours. Comcast even told me their main numbers are no longer listed. Truly a non-caring grab-all Company so give them a very wide berth, it's the only satisfaction you will get.My confirmation booking no's are ******* and ******* and am happy to be contacted to confirm same.

Date of experience: November 5, 2019
Georgia
1 review
0 helpful votes
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Ripoff
October 28, 2019

I made a tee time, and canceled it within an hour. The tee time was for 2 weeks out. Golf now charged my credit card $126 to cancel. They claim it's was a hot deal, I never noticed anything about a hot deal, all the prices were the same. When I canceled it was not not clear about charging at all. They should at least let you know you are going to be charged $126 and getting nothing in return. I only found out I was charged when I saw it on my credit card. I'll never use golf now again, what a ripoff. I'll never use golf now again.

Date of experience: October 28, 2019
Canada
3 reviews
3 helpful votes
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Double billed
October 19, 2019

Got double billed due to a so called glitch in system. Couldn't refund had to take coupons. Then find out it has to be a hot deal and past 12 pm. No exceptions. What is this? You double billed me. Your mistake and I am penalized. What a crock. Then charge a convenience fee! Some convenience!

Date of experience: October 19, 2019
Florida
1 review
0 helpful votes
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Rip off
September 24, 2019

Do not use golf now. Their mistake or yours they will not refund your money. They will give you some stupid $#*! coupon hey do not trust them with your credit card this company is untrustworthy.

Date of experience: September 24, 2019
Canada
1 review
2 helpful votes
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Ripp off scumbags
September 24, 2019

Cheated me out of $250 when they refused to refund a cancellation eith a week to go.

DO NOT EVER USE THIS SITE.

Date of experience: September 23, 2019
Canada
1 review
1 helpful vote
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No conscience
September 21, 2019

Be careful these aholes will steal your money anyway they can. Ripped me off for $177 USD and then sent me coupons for hotdeal rounds that didn't even exist. Be aware these jerks are the same ones trying to suck money from you with the golfcom subscription, don't do it. I use they're site to look up tee times and then phone the course and booked directly so they don't get anymore of my money

Date of experience: September 21, 2019
New Jersey
1 review
0 helpful votes
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Double Charged
September 5, 2019

I booked a tee time, mistakenly cancelled and rebooked the exact same tee time moments later. I paid a the course directly. Looked at my credit card today and GolfNow charged me the full price as well. After contacting me, they are charging me for the first cancellation even though I immediately booked the same time and course. They refuse to issue a refund and the best yet is they keep the entire amount. Nothing goes to golf course. Terrible "customer" service but looks like everyone else is having the same experience.

Date of experience: September 5, 2019
South Carolina
1 review
1 helpful vote
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I'll up Offs
August 24, 2019

GolfNow Beware!

They Ripped Me Off!
Made an honest mistake booking tee time for Oswego Illinois.
However it was Oswego Oregon.
Cancelled immediately.
They sent me the following email!
Hi Thomas,

We are sorry you had to cancel your recent tee time for reservation *******. Hot Deals and transaction fees can only be refunded if the course is closed.

Honest mistake $#*! there policies.

Called them up. They offered to send me some golf balls I said you gonna send me $120 worth of golf balls, he said no just one box, I said keep them and stick them up your $#*!!

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Date of experience: August 24, 2019
Tennessee
1 review
1 helpful vote
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$20 off Lefties deal.
August 21, 2019

I received a $20 off Lefties deal after purchasing a Hot Deal tee time offered. The only problem is that the $20 off is only good Monday through Thursday after 12. There are no Hot Deal in my area at this time. This condition was not made clear before I booked.

Date of experience: August 21, 2019
Georgia
1 review
0 helpful votes
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Rip off
August 20, 2019

I bought my husband a tee time on July 2 for a local course, when he went to play at his tee time, the gold course said there was no such record and that they had been having a problem with Golf Now, He had to pay out of pocket, once home he called Golf NOw and was put on hold infinitely, called the bank the next day to dispute payment- what a hassle

Date of experience: August 20, 2019
California
1 review
0 helpful votes
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These guys are only after your money. No help, ever. Don't even think about ever trying to change a tee time on their site.

Date of experience: August 12, 2019
New Jersey
2 reviews
2 helpful votes
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Poor customer service
August 9, 2019

Really poor service could not get anyone to help us. Trying book is too much work and prices aren't great.

Date of experience: August 9, 2019
California
1 review
0 helpful votes
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Use to be great
August 4, 2019

Up until a year ago the VIP cost was $99, now its $199. They give you $21 credit per month which would make up for the $199 per year but these codes are only good for HOT DEALS after 12. There is no golf courses in my area that offer hot deals after 12. I called Golf Now and they said that's our policy, so I'm out of luck. Also, rewards use to be able to be made the day before, now you have to make the reservation 3 day prior when the prices are sky high, so, you actually get no reward.

Date of experience: August 4, 2019
New Jersey
1 review
0 helpful votes
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I reserved a time at a local course for 4.2 days before one guy backed out and I notified the course directly. The other 3 played and paid at the course. I was charged for 4 no-shows! After 3 hour long chat sessions, the finally agreed that there was only one no-show and I would receive a credit. Well they charged again for 3 no-shows! I love the Golf Channel, they should be ashamed to be associated with this GolfNow outfit

Date of experience: July 24, 2019
Missouri
1 review
0 helpful votes
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BEWARE Hot Deals
July 16, 2019

Booking price points are okay, but if you book a HOT DEAL, BEWARE! I booked for a golf course and as soon as I received the confirmation realized it was for the wrong day, and immediately clicked cancel. Then received cancellation notice and re-booked the correct day. But I noticed charge was not credited when I got home 3 days later. Just got off the phone with them, and SHOCKING, they will not refund or give credit back to my account. They said yes, you cancelled right away, but you should have called, it says so right in the terms if you had clicked and read. Who does THAT?
I am not sure they would have done anything but they offered promo codes worth $100, which is only good Monday through Thursday. Most antiquated policy I have encountered in a while. So basically I got screwed out of $70 and I am sure I am not the only one. I am going to research the other booking sites and let you know what has best pricing and terms. And for everybody that knows myself and our circuit, do not use Golf Now anymore and we will find something better. Happy to answer any questions. The Chucklehead.

Date of experience: July 16, 2019
Rhode Island
1 review
0 helpful votes
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Golf Now. Com sucks
July 15, 2019

To call or email a disputed charge on my c/c is impossible I mean how can any company that has such name recognition be this bad? I have never taken time out to do this before but I'm on a mission for this group.

Date of experience: July 15, 2019

From the business

GolfNow provides discounted tee times at local golf courses.


golfnow.com
Founded in 2001
Orlando, FL, United States