Why is there an online fee? I used Golfnow last year three times and there was never an online fee. Now it's almost $11.00. I totally defeats the discount. It's less expensive to go directly through the course now.

Question

Theyo E. · Accepted Answer

Because they got too big for their britches. They think they have such a clientele that the few who will drop off are insignificant. They would not even refund my fees for an accidental booking I made for the wrong day. You are correct, I have been going thru the local websites of the courses themselves. I was a customer for 5 years with about 40 bookings per year, they took away my free fees and the bonuses. I have not booked with them in 4 months.

Hillard B. · Answer

Because they're nuts, that's why. They used to waive the booking fee after ten bookings, but now they don't any longer do that, and also raised the booking fee to $3.49 per golfer.

Rick G. · Answer

They told me that the "fees" are mentioned in the small type when you sign up. They would not refunded me those fees even though I booked 5 days in advance. ALWAYS call the golf course and book your tee time, that's what I do now. GolfNow won't last long if no one uses them.

M D. · Answer

Golf Now was bought by The Golf Channel in early 2017. It went from a good deal to complete rip-off. The fees have gone from $0 (once you booked 10 rounds in a year) to between $1.99 - $2.99 per person booked! And, what used to be a great rewards program that could get you free products and golf, now gets you $10 off coupons that are only valid weekday afternoons (read the small print). Bottom line - the site is now a complete rip-off! Good luck trying to contact "customer service" - because there is no customer service. Average wait time is over 20 minutes, and when you do get through, all they try to do is to SELL YOU THEIR $200 VIP PROGRAM. Which also provides you almost no benefits whatsoever - read the fine print!

Fore C. · Answer

Yes, it's called greed and scalping the loyal customers. There are better bargains with the competitors; rarely use them now. They lost about 8-10 rounds monthly from me and my son (genius finance strategy).

Ron L. · Answer

Scumbag company, to much business and don't care about customers anymore!

Melissa B. · Answer

I am not sure, even when I call now to book they charge me. Might be a question for them concerning processing.

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