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GoldbellyReviews 25,798

3.8
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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
128
value
122
shipping
125
quality
111
This company responds to reviews on average within 66 days
Virginia
1 review
0 helpful votes
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Arrived on time and without any damage
December 17, 2019

Arrived on time and without any damage. Product was fresh and delicious.

Date of experience: December 17, 2019
Virginia
1 review
0 helpful votes
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What a great service! My favorite cake was delivered to my brother in L. A. so easily!

Date of experience: December 17, 2019
Virginia
1 review
0 helpful votes
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Very high-quality, extra delicious ice cream sandwiches with attract and effective packaging.

Date of experience: December 17, 2019
Virginia
1 review
1 helpful vote
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Nothing, they came poorly packed and
December 20, 2019

Nothing, they came poorly packed and didn't taste nearly as good as they looked

Date of experience: December 17, 2019
Virginia
1 review
1 helpful vote
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It said it could be here by Tuesday the 10th. I recieved late Thursday night. So it was not fresh and I was scared to eat the cream cheese spreads so basically wasted 89 dollars.

Date of experience: December 17, 2019
Virginia
1 review
0 helpful votes
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It was a gift card requested by our son
December 17, 2019

It was a gift card requested by our son. He loves your products. Love the card you included with the gift card.

Date of experience: December 17, 2019
Virginia
1 review
0 helpful votes
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Food is fabulous and the service,
December 17, 2019

Food is fabulous and the service, ordering through delivery, was awesome!

Date of experience: December 17, 2019
Virginia
1 review
0 helpful votes
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The pizza was a lot smaller than expected, for the price we expected a lot more.

Date of experience: December 17, 2019
Virginia
1 review
0 helpful votes
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Arrived on time and delicious
December 17, 2019

Arrived on time and delicious. I was able to give the gift of an L. A. classic to my mother in Illinois.

Date of experience: December 17, 2019
Virginia
4 reviews
1 helpful vote
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Easy to make and the best sticky bun I
December 17, 2019

Easy to make and the best sticky bun I have ever eaten in my life I give it a 10

Date of experience: December 17, 2019
Virginia
1 review
0 helpful votes
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Both were the best tasting of each item
December 17, 2019

Both were the best tasting of each item I have ever had!

Date of experience: December 17, 2019
Virginia
1 review
0 helpful votes
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Those cookies were just as expensive as
December 17, 2019

Those cookies were just as expensive as the Maui cookie lady but so much more moist and delicious!

Date of experience: December 17, 2019
Virginia
2 reviews
0 helpful votes
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Ease of ordering; quick delivery; freshness and taste.

Date of experience: December 17, 2019
Virginia
1 review
0 helpful votes
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The quality of the product and the
December 17, 2019

The quality of the product and the fabulous way it was packed

Date of experience: December 17, 2019
Virginia
2 reviews
0 helpful votes
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I ordered it as a gift and it was very well received. Arrived on time as scheduled.

Date of experience: December 17, 2019
Virginia
1 review
0 helpful votes
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I miss living in New York
December 17, 2019

I miss living in New York. It nice to be able to order stuff for the hlidays that i can no longer get. It's also helpful that the shipping cost isn't too expensive.

Date of experience: December 17, 2019
Virginia
1 review
0 helpful votes
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Unique offerings, all high quality and safely shipped.

Date of experience: December 17, 2019
Virginia
1 review
0 helpful votes
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That it made it possible to ship those wonderful pies.

Date of experience: December 17, 2019
Virginia
1 review
0 helpful votes
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Cakes and cookies were beautiful to look at but even better tasting! Thanks so much. My Aunt loved her special treats for her birthday!

Date of experience: December 17, 2019
Virginia
3 reviews
0 helpful votes
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Great resource for favorite items, or to try new ones, from around the country

Date of experience: December 17, 2019

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States