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GoldbellyReviews 25,798

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
128
value
122
shipping
125
quality
111
This company responds to reviews on average within 66 days

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Love the product and appreciate the updates on shipping.

Date of experience: December 23, 2019
Virginia
1 review
0 helpful votes
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Classic NY flavor, crispy crust,
December 23, 2019

Classic NY flavor, crispy crust, excellent sauce and plenty of great mozzarella! Really good pie!

Date of experience: December 23, 2019
Virginia
2 reviews
0 helpful votes
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I ordered a world famous texas pecan fruitcake from Eilenbergers bakery at $49.99 when I ordered I saw a large round fruitcake for $49.99 but I received a small bar cake. Is this correct, does not seem like a $49,99 cake to me.

Date of experience: December 23, 2019
Virginia
1 review
0 helpful votes
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It was a gift, but they seemed to be very pleased.

Date of experience: December 23, 2019
Virginia
1 review
0 helpful votes
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The Logan Farms ham was the best I've ever eaten. It wasn't too sweet, too salty, too smoky -- it was simply delicious! My guests couldn't stop complimenting me on the selection. I will definitely order again!

Date of experience: December 23, 2019
Virginia
1 review
0 helpful votes
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The taste of the Panbury double crust pot pies was good; not superb, but good. The crust was okay too, although really quite ordinary: nothing special about them.

Date of experience: December 23, 2019
Virginia
2 reviews
0 helpful votes
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Always loved the wonderful taste these
December 23, 2019

Always loved the wonderful taste these cookies have I've been eating them since I was a kid

Date of experience: December 23, 2019
Virginia
1 review
0 helpful votes
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Sister was gifted crab bombs
December 23, 2019

Sister was gifted crab bombs. She lives in Tidewater Virginia where blue crab is king. She loved the product.

Date of experience: December 23, 2019
Virginia
2 reviews
0 helpful votes
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First of all, Key lime pie is my favorite. Second, the combo of key lime and cheesecake is brilliant. I LOVE IT!

Date of experience: December 23, 2019
Florida
1 review
0 helpful votes
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Refrigerated items from Carnegie Deli arrived warm. This is not the first time an order from them has arrived warm. No way to contact Goldbelly other than email. Also $30 credit from a previous warm order was supposed to be automatically on my next order and it was not. I will have to contact them about this issue also.

Date of experience: December 23, 2019
Virginia
2 reviews
0 helpful votes
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I sent it as a gift to a friend who
December 23, 2019

I sent it as a gift to a friend who could be a Judge for a chocolate cake contest! He said it was the BEST chocolate cake he ever had!

Date of experience: December 23, 2019
Virginia
2 reviews
0 helpful votes
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Arrived quickly and looks marvelous!
December 23, 2019

Arrived quickly and looks marvelous! I'm truly looking forward to our (Your) food display!

Date of experience: December 23, 2019
Virginia
1 review
0 helpful votes
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I sent three shipments to family members. All called to thank me and say that the crab cakes were "incredible"!

Date of experience: December 23, 2019
Virginia
1 review
0 helpful votes
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That it was shipped when it was supposed to be shipped and arrived when it was supposed to arrive

Date of experience: December 23, 2019
Virginia
1 review
0 helpful votes
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Ordering was easy, product shipped
December 23, 2019

Ordering was easy, product shipped quickly and arrived in perfect condition, diners were very happy!

Date of experience: December 23, 2019
Virginia
1 review
0 helpful votes
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Packaged very well
December 23, 2019

Packaged very well. Arrived when it said it would. We love Imo's pizza but have moved so we were happy to be able to have it delivered by Goldbelly. Pizza tastes amazing as always.

Date of experience: December 23, 2019
Virginia
2 reviews
0 helpful votes
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Everything I ordered was delicious
December 23, 2019

Everything I ordered was delicious. The only problem was the delivery, they delivered it and my handicap grandson signed for it and put it in the garage. It was still good 4 days later

Date of experience: December 23, 2019
Virginia
1 review
0 helpful votes
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The ease of ordering and that I could keep track of order. I also
Received an order from Goldbelly from my son. Belgian Waffles
That are just so delish. Hope to get them again... hint hint!

Date of experience: December 23, 2019
Virginia
1 review
0 helpful votes
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The variety of different foods available from all over the world

Date of experience: December 23, 2019
Virginia
1 review
0 helpful votes
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Delivered as promised
December 23, 2019

Delivered as promised. Cooking directions perfect. Food was wonderful

Date of experience: December 23, 2019

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States