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GoldbellyReviews 25,798

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
128
value
122
shipping
125
quality
111
This company responds to reviews on average within 66 days

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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The order was shipped on the day I requested and received the day it was suppose to.
For a change.

Date of experience: December 24, 2019
Virginia
1 review
0 helpful votes
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Excellent service
December 24, 2019

Excellent service. Even though package was a day late, I was kept informed as to its progress. Bagels were well packed.

Date of experience: December 24, 2019
Virginia
1 review
0 helpful votes
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Great choices and organized website
December 24, 2019

Great choices and organized website
The gifts were a hit

Date of experience: December 24, 2019
Virginia
1 review
0 helpful votes
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We order every year and several kits
December 24, 2019

We order every year and several kits. And to ship them all separate was a great deal of waste.

But the product is good very good (first year fit the onions)

Date of experience: December 24, 2019
Virginia
1 review
0 helpful votes
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The bread arrived quicker than I thought and in good condition. I like the variety of the website.

Date of experience: December 24, 2019
Virginia
1 review
0 helpful votes
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Awesome
December 24, 2019

Awesome. Now I can get the wonderful foods I grew up with in New York.

Date of experience: December 24, 2019
Virginia
1 review
0 helpful votes
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I love the fact that you can order different food I can't get where I live. This is a great thing!

Date of experience: December 24, 2019
Virginia
1 review
0 helpful votes
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Everything was wonderful great kit taste just like Pittsburgh

Date of experience: December 24, 2019
Virginia
1 review
0 helpful votes
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Cioppino in a bucket was perfect
December 24, 2019

Cioppino in a bucket was perfect. My family always had Cioppino for Christmas. Cioppino from Phil's Fish Market filled the vois. Thank you Phil's Fish Market.

Date of experience: December 24, 2019
Virginia
1 review
0 helpful votes
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Came perfectly frozen and exactly on
December 24, 2019

Came perfectly frozen and exactly on time as Promised

Date of experience: December 24, 2019
Virginia
1 review
0 helpful votes
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It was delivered on time and arrived in good condition. It was a gift, so I have yet to hear if the actual crab cakes were good.

Date of experience: December 24, 2019
Virginia
1 review
0 helpful votes
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This was given as a gift, so I neither saw it or tasted it. My son texted me "Yummy!", so I'm assuming it was good?

Date of experience: December 24, 2019
Virginia
1 review
0 helpful votes
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The sticky buns were really good
December 24, 2019

The sticky buns were really good. They were moist and easy to heat up. The directions said to eat within 24 hours of receipt. I specifically purchased them for Christmas week, so I put them in the freezer until the night before. Thawed out nicely and turned out great.

Date of experience: December 24, 2019
Virginia
1 review
0 helpful votes
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Very prompt, efficient delivery
December 24, 2019

Very prompt, efficient delivery. Package was received with absolutely no damage.

Date of experience: December 24, 2019
Virginia
1 review
0 helpful votes
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Food quality, presentation was excellent. A NYC deli in a box! Loved it.

Date of experience: December 24, 2019
Virginia
1 review
0 helpful votes
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Great service and great food! Delivered
December 24, 2019

Great service and great food! Delivered as promised! Would definitely use again

Date of experience: December 24, 2019
Virginia
1 review
0 helpful votes
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The Lithuanian apricot napoleon? Everything! I served it to my bridge club. I put each slice in a pool of lightly whipped cream on which I sprinkled bits of candied ginger. Best dessert every. Please tell the Lithuanian bakery how wonderful this pastry is.

Date of experience: December 24, 2019
Virginia
1 review
0 helpful votes
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Excellent quality and packaging was
December 24, 2019

Excellent quality and packaging was designed to keep items fresh!

Date of experience: December 24, 2019
Virginia
1 review
0 helpful votes
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IThe recipients absolutely loved the ribs. It was something different and they really seemed to enjoy it.

Date of experience: December 24, 2019
Virginia
1 review
0 helpful votes
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There was no note for the person I sent the gift to know I sent it. I asked a few days later and he said "you sent that to me"? Glad i said something. Otherwise he loved it!

Date of experience: December 24, 2019

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States