On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Delivery was completed within the expected window & product was excellent.
On time delivery great service and excellent pizzas
Liked both the fruit cake and the Shenandoah Apple cake from Red Truck Bakery in Warrenton VA. Their items never disappoint and the packaging is wonderful!
You can tell they care about their customers and reputation?
Very easy ordering! Frequent status updates about the order
Love how I could surprise my family with something new and different! Great quality!
Cookies were delicious!
Warm them in the microwave for 20 seconds and then top with vanilla ice cream, yummy!
Easy ordering
Responsiveness of customer service
Quality
It was a gift that I have sent to my grandmother for the past 3 years. She says she really enjoys it, I admit, it is somewhat expensive, but I buy the free shipping ones so it makes it more cost effective.
They tasted better than I could have imagined! Fresh
It was Delicious and well packaged. I loved it, was scared to order cake online bad experience but the cake was actually really good. Thanks so much to you at goldbelly customer service. You guys are awesome thanks.
Great selection, reliable shipping, and excellent customer service!
I ordered panettone as a gift for a friend. She received it in time for Christmas. She said it was very good.
It was a gift, and I was told it arrived on time, and delicious.
Reminded me of my hometown, arrived quickly, and tasted great.
Easy to order. Great selection. Arrived when promised
It was exactly as I remembered, though it has been decades. Even with the change of ownership, it is still the same. Thank you!
Have ordered this in the past always delicious, arrives well-packaged and consistently on time.
The tiramisu was horrible there it out / the cheese cake was just ok.
Delivery was quick but expensive
Very fresh! It was the next best thing to being there in person.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members